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4.3 out of 5

"Very friendly and helpful staff. Excellent breakfast. " More

By a verified traveller on Tue 17 Mar 2020

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Hotel Description

Our customers tell us they can't get enough of Hampton by Hilton London Docklands's central location. During your stay, you're just a quick walk from Excel Exhibition Centre. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. Built in 2017, this 3.5-star hotel has 209 rooms over 7 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with flat-screen TVs, ironing boards and desks
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the comfortable guestrooms and the overall condition of the property
  • Just a 2-minute drive from Excel Exhibition Centre and 10 minutes from Westfield Stratford City

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£52* Per night/room 5 Jul - 6 Jul

Twin Room, Accessible

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hampton by Hilton London Docklands ratings based on 18 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton by Hilton London Docklands

Everyone (10) Couples (1) Family (5)
5 out of 5
Very friendly and helpful staff. Excellent breakfast.

Posted by on 17 Mar 2020

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2 out of 5

Posted by on 16 Mar 2020

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5 out of 5
Near to train station Neat & Clean Professional & friendly staff

Posted by on 20 Jan 2020

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5 out of 5
Then hotel was absolutely fabulous the breakfast was amazing not fault could be said everything was brilliant thank you

Posted by on 21 Nov 2019

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Comment from Hotel Management

26 Nov 2019 by Hampton team

Thank you for the lovely comments, we appreciate the feedback and is glad you enjoyed your stay with us.

5 out of 5
Good location. Friendly staff. Rooms were a good size

Posted by on 1 Jul 2019

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Comment from Hotel Management

12 Jul 2019 by Hampton

Thank you for the good rating and nice comments about the staff, hope to see you again soon

4 out of 5
Good location. Clean, comfortable rooms. Breakfast area could be more spacious as at busy times its hard to move around the serving areas.

Posted by on 1 Jul 2019

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Comment from Hotel Management

1 Jul 2019 by Hampton

Thank you for the feedback and hope to welcome you back soon.

4 out of 5

Posted by on 13 May 2019

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4 out of 5

Nice hotel by the airport

Very good and friendly thanks would come again when the time is right

Posted by on 31 Aug 2018

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5 out of 5

Slightly far from the cmeter

Everything excellent. Slightly far from center London.

Posted by , from London on 21 May 2018

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4 out of 5

Ok hotel

Nothing special. Rooms wer large. Breakfast was v v basic nothing much compared to other hotels staff not very polite

Posted by , from leeds on 20 Dec 2017

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About the Hampton by Hilton London Docklands

Location Dockside Road, London, England E16 2FQ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hampton by Hilton London Docklands. Parking is available for a fee. A complete renovation of Hampton by Hilton London Docklands was completed in 2017. This 3.5-star London hotel is smoke free.

  • 209 guestrooms or units
  • 7 levels
  • Built in 2017
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LCY-London City) (2.3 km / 1.4 mi)
  • Train station: London West Ham Station (5.1 km / 3.2 mi)
  • Metro station: Royal Albert Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton by Hilton London Docklands offers 209 forms of accommodation with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Hampton by Hilton London Docklands has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Third party payments are not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Contactless check-out is available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Hilton London Docklands Hotel
  • Hampton Hilton Docklands Hotel
  • Hampton Hilton London Docklands
  • Hampton Hilton Docklands
  • Hampton by Hilton London Docklands Hotel
  • Hampton by Hilton London Docklands London
  • Hampton by Hilton London Docklands Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.