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Heeton Concept Hotel - Luma Hammersmith

3-star property
28-36 Glenthorne Road, London, England 020 3788 4841
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4.1 out of 5
Very good!
See all 12 ebookers Reviews

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Superior Double Room (Luma)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£88* Per night/room 22 Apr - 23 Apr

Deluxe Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luma Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room (Light)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Plus Room, 1 Double Bed with Sofa Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the great public transport around Heeton Concept Hotel - Luma Hammersmith. During your stay, you're just a quick walk from Eventim Apollo. Features include free WiFi in public areas, plus a bar and laundry facilities.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 10 minutes by foot from Eventim Apollo and a 3-minute drive from Olympia Conference and Exhibition Centre

Heeton Concept Hotel - Luma Hammersmith ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Heeton Concept Hotel - Luma Hammersmith

Everyone (9) Couples (1) Family (1)
5 out of 5

Posted by on 23 Sep 2020

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4 out of 5

Posted by on 25 Mar 2019

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5 out of 5

Posted by on 14 Oct 2023

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Comment from Hotel Management

16 Oct 2023 by Tyrique

Dear Rachel,Thank you for taking the time to rate us and giving us the highest score and for appreciating our customer service.The LUMA team is delighted that you liked and supported our GREEN initiative.We look forward to welcoming you back on your next visit!Kind regards,Tyrique - Front Desk Team, HCH LUMA Hammersmith

4 out of 5
Für einen Familienaufenthalt in London ist dieses Hotel sehr gut gelegen und bietet genügend Platz. Zum Übernachten und kurzen Aufenthalt war es super!

Posted by on 24 Oct 2022

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3 out of 5
Ruhig gelegen und doch sehr zentral. - Zimmer war leider nicht sauber (Abfall unter dem Bett, hinter der Schiebetüre und im Schrank der Küchenzeile, dort sogar gebrauchte Damenbinden. Staub, dunkle Flecken und abgebrochene Fingernägel am Boden). Nach einer Reklamatiom am ersten Abend wurde am zweiten Tag das Bett gemacht und die Handtücher getauscht, mehr nicht. Nach einer zweiten Reklamation wurde der Abfall abgeholt, der Boden wurde bis zur Abreise nicht gereinigt, nicht einmal Staub gesaugt.

Posted by on 15 Jul 2022

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5 out of 5
Les personnels sont formidables et sympathiques. La propreté est excéllente

Posted by , from Londres on 17 Aug 2020

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4 out of 5

Posted by on 23 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Florin

Thank you for taking the time to review your recent stay at Heeton Concept Hotel-Luma Hammersmith

4 out of 5

Posted by on 6 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Florin

Thank you for taking the time to review your recent stay at Heeton Concept Hotel-Luma Hammersmith

3 out of 5

Posted by on 26 Nov 2019

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4 out of 5
Gemütliches Hotel mit kleinen Zimmern. Das Frühstück ist allerdings nur ein kleines Lunchpaket.

Posted by , from Minden on 21 Aug 2018

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Comment from Hotel Management

3 Sep 2018 by G

Thank you for your comments, we hope you had a lovely stay with us and we will definitely take on board what you have said.

About the Heeton Concept Hotel - Luma Hammersmith

Location 28-36 Glenthorne Road, London, England W6 0LS

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and a garden are also featured at Heeton Concept Hotel - Luma Hammersmith. This Victorian London hotel is smoke free.

  • 89 guestrooms or units
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kensington (Olympia) Underground Station (1.6 km / 1 mi)
  • Metro station: Hammersmith Station (0.3 km / 0.2 mi)

Room Amenities

Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) are also available.

  • Television
  • Electric kettle
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.0 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • LUMA Concept Hotel
  • LUMA Concept Hammersmith
  • Heeton Concept – Luma London
  • Heeton Concept Hotel – Luma Hotel
  • Heeton Concept Hotel – Luma London
  • Heeton Concept Hotel – Luma Hotel London
  • LUMA Concept Hotel Hammersmith
  • Heeton Concept Hotel Luma Hammersmith
  • Heeton Concept Hotel - Luma Hammersmith Hotel
  • Heeton Concept Hotel - Luma Hammersmith London
  • Heeton Concept Hotel - Luma Hammersmith Hotel London

You should know

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.