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"I arrived on Sunday and there were 3 cars in this massive car park, however when I got back Monday evening the car park was full. Although saying tha ... " More

By a verified traveller on Fri 20 Apr 2018

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Heston Hyde Hotel. During your stay, you'll be close to Twickenham Stadium. Features include free WiFi in public areas, plus an indoor pool and a restaurant. Built in 2014, this 4.5-star hotel has 303 rooms over 3 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and free toiletries
  • Free WiFi
  • Enjoy international cuisine while dining at Glasshouse Restaurant
  • Buffet breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre and a sauna
  • Guests like the accommodation for the spaciousness, overall comfort and low noise level
  • 4.2 mi (6.8 km) from Twickenham Stadium and 9 mi (14.5 km) from Wembley Stadium

Classic Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£44* Per night/room 4 Oct - 5 Oct

Classic Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Suite

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Heston Hyde Hotel ratings based on 28 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Heston Hyde Hotel

Everyone (17) Couples (5) Family (3)
2 out of 5
Very simple and poor, no tawels, single beds instead of double. Not happy

Posted by on 19 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Jorgen

Dear Anonymous, Thank you for leaving your review and for staying with us. The beds are zip and link and are attached to each other to make up the double bed. I am sorry that you were not happy but I hope that we will get an opportunity to accommodate you again sometime in the future. Best regards Jorgen Rasmussen General Manager

5 out of 5
Guess some event was happening and the music was too loud in the night, so it was a bit difficult to sleep.

Posted by on 18 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Jorgen

Dear Anonymous, Thank you very much for your very nice rating and for staying with us. I apologise for the music disturbing you. I hope that we will see you back again soon. Best regards Jorgen Rasmussen General Manager

5 out of 5
I loved the size and the layout and i would prefer more variety

Posted by on 11 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by Jorgen

Dear Anonymous, Thank you very much for your very nice review. I hope that we will see you back again soon. Best regards Jorgen Rasmussen General Manager

4 out of 5
Not a great view from windows. Looked straight into another hotel room. There was in issue with breakfast. They tried to charge me despite having booked a room with breakfast, but then got it sorted in the end. Free parking and quiet despite having a wedding reception happening downstairs during my stay.

Posted by on 7 Jun 2019

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Comment from Hotel Management

7 Jun 2019 by Jorgen

Dear Anonymous, Thank you for leaving your review and for staying with us. I am very sorry about the problem you encountered at breakfast and I apologise for that. Hopefully we will see you back again. Best regards Jorgen Rasmussen General Manager

4 out of 5

Posted by on 17 May 2019

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Comment from Hotel Management

17 May 2019 by Jorgen

Dear Anonymous, Thank you very much for leaving your rating and for staying with us. I hope that we will see you back soon. Best regards Jorgen Rasmussen General Manager

4 out of 5
First impression is why a hotel in this area but once inside you are surprised. Ideal for Heathrow and whilst next to the M4 and on the flight Plath it is not noisy. Giant free car park is ideal, restaurant simple with good service and a mixed menu. The food was cooked to order and was good. There is a large pool and fitness centre available as well.

Posted by on 29 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Jorgen

Dear Anonymous, Thank you very much for your very nice review and for staying with us. Hopefully we will see you back again soon. Best regards Jorgen Rasmussen General Manager

1 out of 5

Posted by on 20 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by Daniela Cseffalvay

Dear Anonymous, Thank you for your review. I am sorry to see we did not meet your expectations. Best Regards, Daniela Cseffalvay Front of House Manager

4 out of 5

Posted by on 25 Mar 2019

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Comment from Hotel Management

20 May 2019 by Jorgen

Dear Anonymous, Thank you very much for your rating and for staying with us. Hopefully we will see you back soon. Best regards Jorgen Rasmussen General manager

2 out of 5
Disappointing to say the least. Room was a little grubby, linen ok, safe didn't work and neither did the TV until fixed by staff. No mini bar... As the Restaurant was empty, we decided to have a Bar meal. You would think nobody could ruin a Burger and Chips. Well they certainly did. Chips were cold and tasteless, salad limp and very dry, burger was utterly nondescript .

Posted by on 10 Mar 2019

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Comment from Hotel Management

11 Mar 2019 by Jorgen

Dear Anonymous, Thank you for leaving your review. I am very sorry that we did not meet your expectations and I sincerely apologise for the meal. I hope that it hasn't deterred you from visiting again. Best regards Jorgen Rasmussen General Manager

5 out of 5
Lovely entrance, room was pleasant. Bedroom hallways were littered with unrated breakfast plates from room service.

Posted by on 22 Feb 2019

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Comment from Hotel Management

25 Feb 2019 by Jorgen

Dear Anonymous, Thank you very much for your very nice review and for staying with us. I apologise for the room service trays not being moved but I am happy that you otherwise enjoyed your stay. Hopefully we will see you back soon. Best regards Jorgen Rasmussen General Manager

Property Features

Heston Hyde Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 10760 square feet (1000 square metres) and includes conference centres. A terrace, multilingual staff, and coffee/tea in common area are also featured at the luxury Heston Hyde Hotel. Smoking is allowed in designated areas at this Art Deco Hounslow hotel.

  • 1 building
  • 303 guestrooms or units
  • 3 levels
  • 10760 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow)
  • Train station: Southall Station (2.7 km / 1.7 mi)
  • Parking: RV/bus/truck parking available for a surcharge

Room Amenities

Heston Hyde Hotel offers 303 forms of accommodation with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Glasshouse Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10 for adults and GBP 5 for children (approximately)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heston Hotel
  • Heston Hyde
  • Heston Hyde Hotel
  • Heston Hyde Hotel Hounslow
  • Heston Hyde Hounslow
  • Hotel Heston
  • Hotel Heston Hyde
  • Hyde Heston Hotel
  • Hyde Hotel Heston
  • Heston Hyde Hotel Hotel
  • Heston Hyde Hotel Hounslow
  • Heston Hyde Hotel Hotel Hounslow

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.