"The hotel can't be faulted, very comfortable and I slept really well before my early morning flight. However it's worth noting that this hotel is no ... " More

By a verified traveller on Sun 01 Oct 2017

Enter dates to see availability

Hotel Description

Our customers tell us they enjoy the comfortable rooms at Hilton Garden Inn London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a fitness centre are available. This 4-star hotel has 364 rooms over 8 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with LCD TVs, fridges and room service (during limited hours)
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in the lobby, a 24-hour business centre and meeting rooms
  • On-site recreation includes a fitness centre and helicopter/aeroplane tours
  • Guests speak favourably about the area's walkability and the proximity to public transport
  • 15 minutes by car from Kempton Racecourse and 13 minutes from Stockley Park
  • Airport shuttle service available for a fee

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£47 per night

Room, 1 Queen Bed with Sofabed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (with Sofa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Garden Inn London Heathrow Airport ratings based on 17 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn London Heathrow Airport

Everyone (13) Couples (1) Business (1) Family (1) Other (1)
2 out of 5
Breakfast is bad. The guy who cooked the omelette has bad attitude. I ordered one without mushroom, but he give me one with mushrooms and refused to do another one. Instead, he gives me the pancake which may order by someone else.

Posted by on 15 Dec 2018

Was this review helpful to you?
Comment from Hotel Management

18 Dec 2018 by Arjun Parekh,

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. I will convey you feedback to the F&B Manager to speak to the chef concerned. We hope this does not deter you from booking with us in the future and you would give us a change to make things right for you. look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

3 out of 5

Just average hotel.

Plus: Comfy bed and pillow. No noise from outside. 2 bus stop from T4. Nothing missing (except towels and toiletry) Minus: Small room. Very small bath, not much toiletry stuff and only towels for 1 person! Noisy corridor. Very small TV. Average decoration, clean but cheap & lower class ("ibis type", not what you would expect from the Hilton brand) Tube station next door has NO lift or escalator!

Posted by , from beijing on 16 Oct 2017

Was this review helpful to you?
4 out of 5

Great hotel, but not an 'on site airport' hotel

The hotel can't be faulted, very comfortable and I slept really well before my early morning flight. However it's worth noting that this hotel is not an 'on site' airport hotel. You need to get a hotel hoppa bus (£4.50 each way) to get to the hotel/airport. This bus runs every 30 mins/45 mins. Or you can get the tube from Heathrow to Hatton Cross station and walk a short walk to the hotel.

Posted by , from Poole, Uk on 1 Oct 2017

Was this review helpful to you?
5 out of 5

Take off!

Very convenient for Heathrow and close to Hatton Garden Tube. I used this for my business trip and found it better value to use train and hotel than paying for parking. Very nice room.

Posted by , from malvern on 8 Sep 2017

Was this review helpful to you?
4 out of 5
Clean, quiet, friendly hotel. Reasonably priced.

Posted by , from London on 27 Feb 2017

Was this review helpful to you?
1 out of 5

Be care of extra charges and noisy

Everything applied fees such as shuttle bus, parking, tooth bushes etc. bill is far higher than expect. Very noisy. I could hear clearly people's activities next door.

Posted by on 23 Jan 2017

Was this review helpful to you?
4 out of 5

Good hotel

Clean and friendly staff. Would return and recommend.

Posted by on 7 Nov 2016

Was this review helpful to you?
4 out of 5

Ideally situated hotel

Wanted a really good 4* hotel near the airport and close to an underground tube station. Found both as the hotel met our expectations and the Hatton Park tube station was only 4 minutes walk away.

Posted by on 19 Apr 2016

Was this review helpful to you?
5 out of 5

Wonderful in every way.

Stayed one night before flying. Beautiful hotel. Professional and helpful staff. Delightful clean and smart room. Thoroughly recommend.

Posted by on 16 Nov 2015

Was this review helpful to you?
4 out of 5

Awesome experience

Wonderful stay, would be there again,the staff were friendly and helpful,the catering was also commendable.

Posted by on 21 May 2015

Was this review helpful to you?

About the Hilton Garden Inn London Heathrow Airport

Location Eastern Perimeter Rd, Hounslow, England TW6 2SQ

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. WiFi and wired Internet are free in public spaces. A fitness centre, multilingual staff, and gift shops/news stands are also featured at the eco-friendly Hilton Garden Inn London Heathrow Airport. A round-trip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Hounslow hotel is smoke free.

  • 364 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (5.2 km / 3.2 mi)
  • Train station: Heathrow Terminal 4 Station (2.6 km / 1.6 mi)
  • Metro station: Hatton Cross Underground Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn London Heathrow Airport offers 364 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Pavilion Pantry – On-site restaurant.

The Garden Bar – This bar only serves light fare.

Garden Grille – This restaurant serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Helicopter/aeroplane tours on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 4:30 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to get details.

Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Self-parking fee: GBP 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn London Heathrow Airport Hotel
  • Hilton Garden Inn London Hotel
  • Hilton Garden Inn London Heathrow Airport
  • Hilton Garden Inn London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.