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4.3 out of 5

"In Terminal 2, 5/10 minutes,under cover, walk from airport Check In machines. Brand new, squeaky clean, recommended. " More

By a verified traveller on Sun 02 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Hilton Garden Inn London Heathrow Terminal 2 and 3. During your stay, you'll be connected to the airport and close to Stockley Park. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. This 3.5-star hotel has 369 rooms over 14 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, fridges and room service (during limited hours)
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business centre and 5 meeting rooms
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the proximity to the airport
  • 8 minutes by car from Stockley Park and 9 minutes from Brunel University

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
£108* Per night/room 4 Jul - 5 Jul

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Twin Beds (Runway View)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 1 King Bed (Runway View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn London Heathrow Terminal 2 and 3 ratings based on 12 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn London Heathrow Terminal 2 and 3

Everyone (7) Couples (1) Family (4)
4 out of 5

Posted by on 12 Feb 2020

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Comment from Hotel Management

20 Feb 2020 by Harriet

Thank you for your feedback,

5 out of 5
In Terminal 2, 5/10 minutes,under cover, walk from airport Check In machines. Brand new, squeaky clean, recommended.

Posted by on 2 Feb 2020

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Comment from Hotel Management

3 Feb 2020 by Ryan

Dear Guest, We thank you for your feedback and glad that you enjoyed your stay and found the hotel to your liking. We hope to see you soon.

4 out of 5
Very easy to find after coming through Terminal 2 arrivals. Quiet, comfortable room. Staff slow to seat people in restaurant. Food was bland but it may have been my choice. Breakfast was very good.

Posted by , from N.Ireland on 21 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Samia

Dear Sir/Madam, Thank you for taking the time in giving us your feedback. We are extremely delighted to hear that you had a pleasant stay with us. I would be sure to pass this on to the rest of the team. We hope to hear from you again in the near future. Kind regards

5 out of 5

Posted by on 4 Jan 2020

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Comment from Hotel Management

4 Jan 2020 by Front desk

Dear Sir/Madam, Thank you very much for taking the time to review our hotel. We are happy you found our location convenient for your travels and hope to welcome you back in the near future. Kind regards,

4 out of 5

Posted by on 19 Dec 2019

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Comment from Hotel Management

22 Dec 2019 by Samia

Dear Sir/Madam, Thank you for taking the time in giving us your feedback, I would be sure to pass this on with the rest of my team. We hope to hear from you again in the near future. Kind regards,

5 out of 5
Easy to get to, helpful staff, rooms clean big and nice. Room Service is good - a bit expensive but that’s expected at an airport hotel

Posted by on 26 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Claret

Dear Sir/Madam, Thank you very much for taking the time to review our hotel. We hope to welcome you back in the near future. Kind regards,

3 out of 5
Very expensive hotel and all they give you is a bottle of water in the room 1 bottle no sky sports or nothing else

Posted by on 23 Oct 2019

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Comment from Hotel Management

25 Oct 2019 by Wanda

Dear Guest, Thank you for staying with us, we really appreciate your feedback! We will pass on your comments.

5 out of 5
Excellent soundproofing. New modern room. Literally about 4 minutes walk to T2.

Posted by on 6 Oct 2019

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Comment from Hotel Management

7 Oct 2019 by James

Dear Sir/Madam, thank you for your review, we are so glad you enjoyed your stay, Kind Regards

5 out of 5
Great service and near to terminals. Would stay again.

Posted by on 5 Sep 2019

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Comment from Hotel Management

7 Sep 2019 by Harriet

Thank you for your feedback we are happy to hear you has a pleasant stay.

4 out of 5

Posted by on 31 Aug 2019

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Comment from Hotel Management

1 Sep 2019 by Harriet

Thank you for your feedback

About the Hilton Garden Inn London Heathrow Terminal 2 and 3

Location Heathrow T2, Hounslow, England TW6 1AH

Renovations + Closures

This property is closed from 30 March 2020 to 3 July 2020 (dates subject to change).

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. There are 5 meeting rooms available. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hilton Garden Inn London Heathrow Terminal 2 and 3. This 3.5-star Hounslow hotel is smoke free.

  • 369 guestrooms or units
  • 14 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: London (LHR-Heathrow) (0.9 km / 0.5 mi)
  • Train station: Heathrow Central Station (1.7 km / 1.1 mi)
  • Metro station: Heathrow Terminal 1-3 Underground Station (0.1 km / 0.1 mi)

Room Amenities

Hilton Garden Inn London Heathrow Terminal 2 and 3 offers 369 forms of air-conditioned accommodation with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Fridge
  • Electric kettle
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

The Apron Restaurant – On-site restaurant.

The Apron Bar – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 19.95 for adults and GBP 12.00 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn London Heathrow Terminal 2 Hotel Hounslow
  • Hilton Garden Inn London Heathrow Terminal 2 Hounslow
  • Hotel Hilton Garden Inn London Heathrow Terminal 2 Hounslow
  • Hounslow Hilton Garden Inn London Heathrow Terminal 2 Hotel
  • Hilton Garden Inn London Heathrow Terminal 2 Hotel
  • Hotel Hilton Garden Inn London Heathrow Terminal 2
  • Hilton Garden Inn London Heathrow Terminal 2
  • Hilton Garden Inn London Heathrow Terminal 2 and 3 Hotel
  • Hilton Garden Inn London Heathrow Terminal 2 and 3 Hounslow

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.