18 Jan 2020 by Kamila
Dear Guest, Thank you for staying in Hilton London Hyde Park and taking time to leave your feedback regarding the service you received during your stay. It is particularly warming to receive such a positive valuation of the services and facilities we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. Kind regards, Kamila Gador Front Office
1 Apr 2019 by Pedro Ribeiro - Front Office Supervisor
Dear guest, Thank you for feedback. We truly hope you have enjoyed your stay with us. We are looking forward to welcome you back in our hotel. Warm regards
30 Oct 2018 by Pedro Ribeiro - Front Office Supervisor
Thank you for staying at our property and for taking the time to share your feedback. Warm regards
17 Mar 2018 by Adrian
Dear Jurg, Thank you for staying with us here at the Hilton London Hyde Park. I was happy to learn that you enjoyed the stay with us and our team ensured that you have a comfortable stay. We hope to have the opportunity to be your host again when staying in London. Warm regards, Adrian Paul Front Office Supervisor
There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 452 square feet (42 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hilton London Hyde Park. A complete renovation of Hilton London Hyde Park was completed in June 2016. This 4-star London hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi
Hilton London Hyde Park offers 136 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bathrobes. Beds feature premium bedding. LED televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Aubaine Lounge Bar – This wine bar specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Aubaine Hyde Park – This brasserie specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.