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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£94* Per night/room 1 Oct - 2 Oct

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 King Bed (Superior Plus)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hotel Description

The comfortable rooms at Hilton London Metropole get high marks from our customers. During your stay, you'll be within walking distance of Oxford Street. You'll find features such as free WiFi in public areas, plus 4 restaurants and 4 bars. Built in 1973, this 4-star hotel has 1059 rooms over 24 floors. Each room includes amenities such as an LCD TV and a fridge.

  • Air-conditioned rooms with MP3 docking stations, 24-hour room service and LCD TVs
  • Free WiFi in some public areas
  • Enjoy international cuisine at EDG Bar & Lounge, one of the property's 4 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club
  • Guests speak favourably about the proximity to public transport and the family-friendly amenities
  • Within a 15-minute walk of Oxford Street and Marble Arch
  • Pets welcome for a fee (restrictions apply)

Hilton London Metropole ratings based on 37 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton London Metropole

Everyone (27) Family (2)
4 out of 5

Posted by on 4 Mar 2020

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2 out of 5
Very poor room with old cheap looking beds and sparsely furnished. Breakfast was very poor as was the service in the restaurant. Most of the "hot" food was cold.

Posted by on 15 Nov 2019

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5 out of 5
The staff were friendly professional and knowledgable. The room was large and mainly comfortable although the bed was very firm to the point of being uncomfortable. Housekeeping could be improved as I had to change my mugs each day I stayed. However, overall, I would stay again for staff, location and price

Posted by on 5 Mar 2019

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5 out of 5
Best hotel with very friendly staff. Sky 23 was great.

Posted by , from london on 26 Aug 2018

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2 out of 5
As a Hilton Honors member I am extremely dissapointed with the level of service I received. I paid for an upgrade and received a room that was full of damp. My Mrs found it difficult to breathe as she had really bad asthma. I find the whole experience unacceptable. When we were offered another room we had to pack our belongings and then make our way all the way back to reception only to que up again in a huge queue.

Posted by on 11 Aug 2018

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4 out of 5

Centrally located

Oxford street within 10 min. walking, underground nearby.

Posted by on 30 Apr 2018

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4 out of 5

Convenient to Paddington station

Only problem was fire alarm at 420am which lasted long enough for you to get up and go to the fire escape then went off.

Posted by , from London on 21 Jan 2018

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3 out of 5

Accessibility

Pros: The staff were helpful
Cons: Accessibility and in house computer service
I stayed at this hotel over new year and booked it through eBookers. I requested an accessible room inc WetRoom as I am wheelchair dependant and wasn't given one on arrival, the staff weren't informed. I then had to switch rooms from a King into a Queen, as there were no accessible rooms available. The Queen room wasn't much more accessible than the King so I still had problems with the toilet and couldn't access the shower. I went to go to the Skybar to have a drink and view London, but the lift was broken so I couldn't. I had planned to go to Winter Wonderland the next day, so needed to print my tickets using the hotels printer and computer, the computer didn't work so I tried again the next morning. This time, the printer didn't work. Overall, I had a poor experience.

Posted by , from Dorset on 10 Jan 2018

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3 out of 5

Good hotel in centre of London.

Pleasant staff and nice hotel. Good buffet breakfast. Happy to see a proper hairdryer in the room!

Posted by , from Ireland on 10 Dec 2017

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4 out of 5

Posted by on 8 Mar 2020

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About the Hilton London Metropole

Location 225 Edgware Road, London, England W2 1JU

Renovations + Closures

This property is undergoing renovations from 28 September 2020 to 1 June 2021 (completion date subject to change).

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Hilton London Metropole offers its guests an indoor pool and a health club. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 44116 square feet (4098 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Hilton London Metropole. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1059 guestrooms or units
  • 24 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • 44116 sq ft of conference space
  • 4098 sq. m of conference space
  • Built in 1973
  • Coffee shop
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (26.8 km / 16.6 mi)
  • Train station: London Paddington Station (1.4 km / 0.8 mi)
  • Metro station: Edgware Road Underground Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Metropole offers 1059 forms of accommodation with MP3 docking stations and laptop-compatible safes. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. This London hotel provides wired and wireless Internet access for a surcharge. 32-inch LCD televisions come with pay-per-view films. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Films for purchase
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

EDG Bar & Lounge – This cocktail bar specialises in international cuisine.

Whisky Lounge – On-site bar. Open daily.

Sports Bar – On-site sports bar. Open daily.

Fiamma – This restaurant specialises in Mediterranean cuisine.

Herb N' Kitchen – On-site coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
  • Weight limit: 75 lb
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner.The property affirms that it follows sanitisation practices of CleanStay (Hilton) guidelines.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 35 per pet, per stay plus a one-off GBP 35 cleaning fee
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton London Metropole
  • Hilton Metropole
  • Hilton Metropole Hotel
  • Hilton Metropole Hotel London
  • Hilton Metropole London
  • London Metropole
  • London Metropole Hilton
  • Metropole Hilton London
  • Metropole London
  • Metropole London Hilton
  • Hilton London Metropole England
  • Hilton London Metropole Hotel London
  • Hilton London Metropole Hotel
  • Hilton London Metropole Hotel
  • Hilton London Metropole London
  • Hilton London Metropole Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.