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4.3 out of 5

"The hotel has amazing features such as free parking, the rooms hasva relaxing vibe with gadgets such as a tv in the bathroom ( though I couldn't get i ... " More

By AMC82 on Sun 29 Jun 2014

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Hotel Description

Hilton London Syon Park's great location gets high marks from our customers. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, free self-parking and a full-service spa are available. Built in 2010, this 4-star hotel has 137 rooms over 3 floors. Each room includes amenities such as free WiFi and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, MP3 docking stations and 24-hour room service
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine and garden views while dining at The Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to Ayurvedic treatments, aromatherapy or facials at the spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a health club, a sauna and hiking/biking trails
  • Guests speak favourably about the helpful staff and the restaurant
  • 6 minutes by car from Twickenham Stadium and 12 minutes from Kensington High Street

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£102* Per night/room 20 Jul - 21 Jul

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Deluxe, Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

King, Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Deluxe, Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hilton London Syon Park ratings based on 9 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton London Syon Park

Everyone (6) Couples (3)
5 out of 5

Posted by on 4 Nov 2019

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Comment from Hotel Management

13 Nov 2019 by Greg C

Dear guest, Thank you for your generous rating. Kind regards Greg Crawford General Manager

5 out of 5

Posted by on 5 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by Greg C

Dear guest, Thank you for your rating. Kind Regards Greg Crawford General Manager

5 out of 5

Posted by on 1 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by Greg C

Dear guest, Thank you for your generous rating. Kind regards Greg Crawford General Manager

5 out of 5

Posted by on 30 Apr 2019

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Comment from Hotel Management

13 May 2019 by Greg C

Dear guest, Thank you for your generous rating. Kind Regards Greg Crawford General Manager

2 out of 5
+ Nice park with private access. + Nice staff in the restaurant (at dinner and breakfast) - Car park not secured (2 cars got their windows smashed during Valentines night). - Room with a “park view” (has selected on purpose and paid extra for it) was a view on the car park... There was not anymore available room with an actual park view in our first night, so they got us vouchers for the bar (despite me telling them we don’t really drink and would rather have a discount on the dinner we had in the hotel’s restaurant, but they told me that’s not possible...). Really disappointed on that one as I booked a hotel a bit out of town and in a park to enjoy some romantic greenery, not too see parked cars. - Room keys didnt work after the first night so had to go back downstairs to the reception the next morning after breakfast. Not a big deal, but still annoying. - When leaving the hotel for a walk out, had asked reception to tell the cleaning lady to put the soft toy and chocolate box I had left in the room on the bed once bed sheets changed so my gf can see them straightaway when getting in room. But the cleaning lady just put them near the tv. - Room was overall clean. Though chandelier had spider webs.

Posted by , from London on 16 Feb 2019

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Comment from Hotel Management

27 Feb 2019 by Greg C

Dear guest, Thank you for your feedback. I am very sorry to hear of your experience and I would like to extend our sincerest apologies for all inconveniences caused. Please rest assured all your comments will be investigated to ensure continuous improvement. Kind Regards Greg Crawford General Manager

5 out of 5

Posted by on 22 Dec 2018

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Comment from Hotel Management

31 Jan 2019 by Greg C

Dear Guest, Thank you for your generous rating. Kind Regards Greg Crawford General Manager

5 out of 5

Posted by on 9 Dec 2018

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Comment from Hotel Management

31 Jan 2019 by Greg C

Dear Guest, Thank you for your generous rating. Kind Regards Greg Crawford General Manager

4 out of 5

Fantastic hotel disappointing factors

The hotel has amazing features such as free parking, the rooms hasva relaxing vibe with gadgets such as a tv in the bathroom ( though I couldn't get it it work ) a DVD player which also didn't work - the bed was comfortable & the tv had a range of channels & with dimming lights, heated radiators in the bathroom, a range of comfortable places to sit & feel relaxed.

Posted by on 29 Jun 2014

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3 out of 5

Nice Hotel

Nice rooms although bit on the small side. Staff very friendly and accommodating. Good spa area.

Posted by on 15 Feb 2012

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About the Hilton London Syon Park

Location Park Road, Brentford, England TW8 8JF

Renovations + Closures

This property is closed until further notice.

Property Features

Hilton London Syon Park offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A hot tub, a sauna, and spa services are also featured at the business-friendly Hilton London Syon Park. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Brentford hotel.

  • 137 guestrooms or units
  • 3 levels
  • 3 buildings
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (12.7 km / 7.9 mi)
  • Train station: Syon Lane Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Hilton London Syon Park offers 137 forms of accommodation with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. This Brentford hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

The Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and only serves light fare.Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Golf lessons available nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 22 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton London Syon Park
  • Hilton London Syon Park Brentford
  • Hilton London Syon Park Hotel Brentford
  • Hilton Syon London
  • London Hilton Syon Park
  • London Syon Hilton
  • London Syon Park Hilton
  • Syon Hilton
  • Syon Hilton London
  • Syon Park London Hilton
  • Hilton London Syon Park England
  • Hilton London Syon Park Hotel
  • Hilton London Syon Park Hotel
  • Hilton London Syon Park Brentford
  • Hilton London Syon Park Hotel Brentford
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.