9 Oct 2021 by Cristina
Dear Stephen, I would like first to thank you for taking the time to complete our on-line guest satisfaction questionnaire related to your recent stay at Hilton London Tower Bridge. I am delighted to learn from your feedback that you were satisfied with our services and facilities and that you thoroughly enjoyed your stay. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. Thank you once again for your feedback. I hope to have the opportunity to welcome you back to the Hilton London Tower Bridge! If I can be of assistance in near future, please do not hesitate to contact me. Best Regards, CRISTINA MIROSNICENCO GUEST RELATIONS MANAGER
5 Mar 2017 by 140579
Dear Guest, Thank you for choosing the Hilton London Tower Bridge whilst staying in London and thank you for sharing your observations via Expedia. I was happy to read that you have enjoyed all aspects of your stay with us and you found our property in a perfect location to most of London attractions. I am looking forward to welcome you back in the nearest future and please do not hesitate to recommend us to your friends and family. Kindest regards, Anna PA to General Manager
9 May 2019 by Mike Puddu - Guest Relations Manager
Dear Guest, thank you for sharing your feedback with us. I apologize if breakfast service was not up to your satisfaction and I want to assure you that your comments have been taken on board by our management team. Looking forward to the pleasure of welcoming you back, I wish you a lovely day. Kind Regards, Mike Puddu Guest Relations Manager
4 Apr 2018 by James Ross- Director of Operations
Thank you for sharing your feedback about your stay with us. I am glad you enjoyed our location. I regret to hear the issues you had with cleanliness and dining at Jamie's Italian. I will share your feedback with their management team. We hope to welcome you back on your next visit to London.
20 Feb 2018 by James Ross - Director of Operations
Thank you Gabi for sharing your feedback about your stay with us. I am pleased to read you had a wonderful stay with us. We hope to welcome you back again soon. Sincerely, James Ross Director of Operations
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hilton London Tower Bridge. This 4-star London hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access
Available in some public areas: Free WiFi
Hilton London Tower Bridge offers 248 accommodations with a safe and free newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This London hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
1751 – On-site restaurant. Guests can enjoy drinks at the bar.
TwoRuba – On-site cocktail bar. Open daily.
TwoRuba – On-site lobby lounge. Open daily.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive smart lock details.
Guests will receive smart lock details.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.