- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Service was good. Staff were smiling and happy and very helpful.
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Located in Brentford, Holiday Inn Brentford Lock is in a rural location and on the waterfront. Kew Palace and Kensington Palace are notable landmarks, and the area's natural beauty can be seen at Royal Botanic Gardens, Kew and Hyde Park. Stamford Bridge Stadium and BT Tower are not to be missed.
Reception were very friendly. Unfortunately there was no kitchen so non of the room service menu was available. Not great for a "Hotel" stop over between two very long working days.