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"Very comfortable rooms with all the facilities you need. Good breakfast. Area a bit seedy but once you’re inside, it’s fine. " More

By a verified traveller on Mon 01 Apr 2019

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Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

The spacious rooms at Holiday Inn Express London - Croydon get high marks from our customers. You'll find features such as free WiFi in public areas, plus a bar and a business centre. This 3-star hotel has 156 rooms over 10 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with flat-screen TVs, coffee/tea makers and pillow menu
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests speak favourably about the central location and the proximity to shopping
  • 7.5 miles (12.1 km) from Clapham Common and 10.3 miles (16.5 km) from St. Thomas' Hospital

Holiday Inn Express London - Croydon ratings based on 13 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express London - Croydon

Everyone (8) Business (1) Family (1) Friends (1)
4 out of 5

Posted by on 20 Jan 2020

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Comment from Hotel Management

27 Jan 2020 by Jessica Morais

Dear Guest, Thank you so much for staying with us and sharing your feedback. We are happy to know you had a positive experience. GSM - Jessica Morais

4 out of 5

Posted by on 9 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by GSM - Giulia Deriu

Dear guest, Thank you a lot for staying with us and leaving your feedback. I am pleased to know you enjoyed staying with us. Kind regards,

5 out of 5
Very comfortable rooms with all the facilities you need. Good breakfast. Area a bit seedy but once you’re inside, it’s fine.

Posted by on 1 Apr 2019

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Comment from Hotel Management

3 Apr 2019 by GSA - Leah Clifton-Dey

Dear guest, Thank you for taking the time to leave this review. We are glad that you enjoyed your stay and hope that you will stay with us again in the future!

4 out of 5
Good compact hotel. All fine except lift awaiting repair.

Posted by on 18 Feb 2019

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Comment from Hotel Management

8 Mar 2019 by GSM - Giulia Deriu

Good morning, Thank you so much for staying with us and for sharing your feedback. We are glad you enjoyed your stay. However, we would like to apologise for the inconvenient with the lift - we can confirm that the problem has been solved and they are both working now. Thank you for your patience. We hope to see you again soon.

2 out of 5
Unfortunately, we didn't have a good night in this hotel. First, was too cold so we has to ask for an additional heater. The window wasn't washed definitely since last year as it was terrible dirty. Even more, wasn't closed properly, so near the window you cold feel the cold air coming inside from outside. Then it was quite 'interesting' to use the shower because it was hard to maintain the level of the hot water, so I had a very very quick shower. Nevertheless, the remote control worked only for one hour then .... dead. Overall, we had a disappointing experience and most probably I am not going to choose a Holiday Inn Hotel never again.

Posted by on 21 Jan 2019

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Comment from Hotel Management

9 Feb 2019 by Senior Guest Service Manager

Dear Guest, Thank you for staying at Holiday Inn Express Croydon. We are very sorry to know that our hotel didn't meet your expectations, but I wanted to assure you that we are working on all issues tp improve our service. We hope you will give us the chance to serve you again in the future. Kind regards, Ludmila Chihai

5 out of 5

Posted by on 7 Dec 2018

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Comment from Hotel Management

9 Dec 2018 by GSM - Giulia

Good evening, Many thanks for rating us with 5/5!!! We all appreciate this rating so much and we hope you will be back soon. Kind regards

4 out of 5
Well positioned for town centre access. Not enough parking space

Posted by , from North East of England on 25 Nov 2018

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Comment from Hotel Management

25 Nov 2018 by GSA - Leah

Dear Siamak, Thank you for staying with us and for taking the time to leave us a review. We are sorry for the inconvenience caused with the parking situation but we hope you will stay with us again in the future. Kind regards,

4 out of 5
Nice hotel, breakfast was poorly organised . Good location close to shops and bars.

Posted by , from East Sussex on 23 Aug 2017

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4 out of 5
Das kostenlose Frühstück war gut, die Ausstattung des Zimmers ebenfalls. Leider mussten wir mitten in der Nacht das Zimmer wechseln, da sich das Fenster nicht schließen ließ. Im neuen Zimmer war die Klimaanlage/Heizung so laut, dass man im eingeschalteten Zustand kein Auge zubekam. Wir mussten deshalb bei 4 Grad Außentemperatur in einem ungeheizten Zimmer die Nacht verbringen. Mein Mann hatte im selben Hotel ebenfalls ein Zimmer, völlig ohne Mängel.

Posted by on 10 Dec 2019

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Comment from Hotel Management

2 Jan 2020 by GSA - Sheetal

Dear guest, Thank you for staying with us and for taking the time to post a review. We always want efficient and a stress less experiences for our guests, but after reading your review, I saw that we have failed to provide and deliver. We are glad you enjoyed our breakfast. I will investigate this matter personally and will do everything I can to ensure this does not happen again.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for your time and patience. Kind regards Guest Service Assistant - Sheetal

5 out of 5

Posted by on 15 May 2019

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Comment from Hotel Management

18 May 2019 by GSA - Leah Clifton-Dey

Dear guest, Thank you for taking the time to leave us a rating. We are glad to know that you enjoyed your stay with us and hope to see you again in the future! Kind regards, GSA - Leah Clifton-Dey

About the Holiday Inn Express London - Croydon

Location 1 Priddys Yard Off Frith Rd, Croydon, England CR0 1TS

Renovations + Closures

This property is closed from 25 March 2020 to 31 October 2020 (dates subject to change).

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. You can enjoy a drink at the bar/lounge. The business-friendly Holiday Inn Express London - Croydon also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. This 3-star Croydon hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 10 levels
  • Bar or lounge
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: London (LGW-Gatwick) (31.2 km / 19.4 mi)
  • Train station: West Croydon Station (2.1 km / 1.3 mi)
  • Metro station: Church Street Tram Station (0.2 km / 0.1 mi)

Room Amenities

Holiday Inn Express London - Croydon offers 156 forms of accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Croydon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Holiday Inn Express London - Croydon

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GBP 100.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10.00 per day
  • Rollaway bed fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Croydon Holiday Inn Express
  • Croydon Holiday Inn Express London
  • Holiday Inn Express Croydon
  • Holiday Inn Express Croydon London
  • Holiday Inn Express London Croydon
  • Holiday Inn Express London Hotel Croydon
  • Express London Croydon
  • Holiday Inn Express London Croydon Hotel Croydon
  • Holiday Inn Express London Croydon Hotel
  • Express London Croydon Croydon
  • Holiday Inn Express London - Croydon Hotel
  • Holiday Inn Express London - Croydon Croydon
  • Holiday Inn Express London - Croydon Hotel Croydon

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.