"Nice hotel, breakfast was poorly organised . Good location close to shops and bars. " More

By a verified traveller on Wed 23 Aug 2017

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Hotel Description

Our customers tell us that they enjoy the comfortable rooms at Holiday Inn Express London - Croydon. During your stay, you'll be close to Selhurst Park Stadium. Enjoy features like free breakfast and free WiFi in public areas, plus a bar. This 3-star hotel has 156 rooms over 10 floors. Enjoy your stay with amenities like free WiFi and a sofa bed in each room.

  • Air-conditioned rooms with sofa beds, flat-screen TVs and coffee/tea makers
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in the lobby, a front-desk safe and a business centre
  • Guests speak favourably about the proximity to the airport and the value of their stay
  • 8 minutes by car from Selhurst Park Stadium and 13 minutes from Crystal Palace National Sports Centre

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£43 per night

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Standard Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Holiday Inn Express London - Croydon ratings based on 13 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express London - Croydon

Everyone (6) Business (1) Couples (2) Friends (1) Other (1)
5 out of 5
Very comfortable rooms with all the facilities you need. Good breakfast. Area a bit seedy but once you’re inside, it’s fine.

Posted by on 1 Apr 2019

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Comment from Hotel Management

3 Apr 2019 by GSA - Leah Clifton-Dey

Dear guest, Thank you for taking the time to leave this review. We are glad that you enjoyed your stay and hope that you will stay with us again in the future!

4 out of 5
Good compact hotel. All fine except lift awaiting repair.

Posted by on 18 Feb 2019

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Comment from Hotel Management

8 Mar 2019 by GSM - Giulia Deriu

Good morning, Thank you so much for staying with us and for sharing your feedback. We are glad you enjoyed your stay. However, we would like to apologise for the inconvenient with the lift - we can confirm that the problem has been solved and they are both working now. Thank you for your patience. We hope to see you again soon.

2 out of 5
Unfortunately, we didn't have a good night in this hotel. First, was too cold so we has to ask for an additional heater. The window wasn't washed definitely since last year as it was terrible dirty. Even more, wasn't closed properly, so near the window you cold feel the cold air coming inside from outside. Then it was quite 'interesting' to use the shower because it was hard to maintain the level of the hot water, so I had a very very quick shower. Nevertheless, the remote control worked only for one hour then .... dead. Overall, we had a disappointing experience and most probably I am not going to choose a Holiday Inn Hotel never again.

Posted by on 21 Jan 2019

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Comment from Hotel Management

9 Feb 2019 by Senior Guest Service Manager

Dear Guest, Thank you for staying at Holiday Inn Express Croydon. We are very sorry to know that our hotel didn't meet your expectations, but I wanted to assure you that we are working on all issues tp improve our service. We hope you will give us the chance to serve you again in the future. Kind regards, Ludmila Chihai

5 out of 5

Posted by on 7 Dec 2018

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Comment from Hotel Management

9 Dec 2018 by GSM - Giulia

Good evening, Many thanks for rating us with 5/5!!! We all appreciate this rating so much and we hope you will be back soon. Kind regards

4 out of 5
Well positioned for town centre access. Not enough parking space

Posted by , from North East of England on 25 Nov 2018

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Comment from Hotel Management

25 Nov 2018 by GSA - Leah

Dear Siamak, Thank you for staying with us and for taking the time to leave us a review. We are sorry for the inconvenience caused with the parking situation but we hope you will stay with us again in the future. Kind regards,

4 out of 5
Nice hotel, breakfast was poorly organised . Good location close to shops and bars.

Posted by , from East Sussex on 23 Aug 2017

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3 out of 5

Good Value

I stayed in the hotel for 2 nights. Few good and few bad things about it. Very nice breakfast buffet. Clean room. However it could be improved in following things: 1. The coffee/milk items in the room were not replaced the next day 2. The bathroom door was not able to be closed 3. There was a door in between the two rooms and the TV noise was coming from the next room through that door. 4. There should be bit more instructions for how to open the lights in the room. 5. The WIFI wasn't able to be connected in the lobby

Posted by on 17 Feb 2012

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5 out of 5

Posted by on 15 May 2019

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Comment from Hotel Management

18 May 2019 by GSA - Leah Clifton-Dey

Dear guest, Thank you for taking the time to leave us a rating. We are glad to know that you enjoyed your stay with us and hope to see you again in the future! Kind regards, GSA - Leah Clifton-Dey

3 out of 5
Das Frühstücksbuffet könnte mehr hergeben, Angebot war sehr sperrlich.

Posted by , from Zürich on 23 Mar 2018

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Comment from Hotel Management

28 Mar 2018 by GSM

Dear Melissa, Thank you for your time and effort to write this review. Your feedback is very important to us as we always try to improve our service. Kind regards, Ludmila Chihai Guest service Manager

1 out of 5

Weekend mit Freunde

Eine Katastrophe!! Zimmer waren dreckig und das personal lässt zu wünschen übrig.

Posted by on 26 May 2015

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About the Holiday Inn Express London - Croydon

Location 1 Priddys Yard Off Frith Rd, Croydon, England CR0 1TS

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. The business-friendly Holiday Inn Express London - Croydon also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. This 3-star Croydon hotel is smoke free.

  • 1 building
  • 156 guestrooms or units
  • 10 levels
  • Buffet breakfast (free)
  • Bar or lounge
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: London (LGW-Gatwick) (35.7 km / 22.2 mi)
  • Train station: West Croydon Station (2.1 km / 1.3 mi)
  • Metro station: Church Street Tram Station (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

Holiday Inn Express London - Croydon offers 156 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. This individually decorated and furnished accommodation includes sofa beds. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Croydon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: GBP 1 (for 24 hours, rates may vary)
  • Nearby parking fee: GBP 10.00 per 24 hours

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express London Croydon Hotel
  • Holiday Inn Express London Croydon
  • Express London Croydon
  • Holiday Inn Express London Croydon Hotel Croydon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.