27 Jan 2020 by Jessica Morais
Dear Guest, Thank you so much for staying with us and sharing your feedback. We are happy to know you had a positive experience. GSM - Jessica Morais
23 Jul 2019 by GSM - Giulia Deriu
Dear guest, Thank you a lot for staying with us and leaving your feedback. I am pleased to know you enjoyed staying with us. Kind regards,
3 Apr 2019 by GSA - Leah Clifton-Dey
Dear guest, Thank you for taking the time to leave this review. We are glad that you enjoyed your stay and hope that you will stay with us again in the future!
8 Mar 2019 by GSM - Giulia Deriu
Good morning, Thank you so much for staying with us and for sharing your feedback. We are glad you enjoyed your stay. However, we would like to apologise for the inconvenient with the lift - we can confirm that the problem has been solved and they are both working now. Thank you for your patience. We hope to see you again soon.
9 Feb 2019 by Senior Guest Service Manager
Dear Guest, Thank you for staying at Holiday Inn Express Croydon. We are very sorry to know that our hotel didn't meet your expectations, but I wanted to assure you that we are working on all issues tp improve our service. We hope you will give us the chance to serve you again in the future. Kind regards, Ludmila Chihai
9 Dec 2018 by GSM - Giulia
Good evening, Many thanks for rating us with 5/5!!! We all appreciate this rating so much and we hope you will be back soon. Kind regards
25 Nov 2018 by GSA - Leah
Dear Siamak, Thank you for staying with us and for taking the time to leave us a review. We are sorry for the inconvenience caused with the parking situation but we hope you will stay with us again in the future. Kind regards,
2 Jan 2020 by GSA - Sheetal
Dear guest, Thank you for staying with us and for taking the time to post a review. We always want efficient and a stress less experiences for our guests, but after reading your review, I saw that we have failed to provide and deliver. We are glad you enjoyed our breakfast. I will investigate this matter personally and will do everything I can to ensure this does not happen again.We hope that you will give us the opportunity to serve you again in the future. Again, thank you for your time and patience. Kind regards Guest Service Assistant - Sheetal
18 May 2019 by GSA - Leah Clifton-Dey
Dear guest, Thank you for taking the time to leave us a rating. We are glad to know that you enjoyed your stay with us and hope to see you again in the future! Kind regards, GSA - Leah Clifton-Dey
This property is closed from 25 March 2020 to 31 October 2020 (dates subject to change).
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. You can enjoy a drink at the bar/lounge. The business-friendly Holiday Inn Express London - Croydon also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. This 3-star Croydon hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Holiday Inn Express London - Croydon offers 156 forms of accommodation with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Croydon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of We're Good To Go (UK) and Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.