"Breakfast very poor Dinner in lounge not good. Chicken looked out of date " More
17 Apr 2023 by Shaun
It sounds like you had a great experience at the airport hotel! The convenience of its location and reasonable price were definitely a plus. It's great to hear that you found the room spacious and clean, and that the staff were friendly and helpful. The fact that breakfast was available at convenient times was also appreciated. Thank you for sharing your positive feedback, and we hope to welcome you back soon for another stay.
26 Sep 2022 by Shaun
Dear Richard Thank you for feedback regarding your recent stay with us,I'm sorry we did not meet your expectations during your stay,RegardsShaun
17 Nov 2021 by Holiday Inn Express London Heathrow T4
Dear Valuable Guest, Many thanks for your kind comments. We are pleased that you had a good overall experience and we hope to have the opportunity to welcome you back very soon. Regards
9 Apr 2022 by Holiday Inn Express London Heathrow T4
Dear Valued Guest, Many thanks for your kind rating following your recent stay with us. We are delighted to read of a pleasant stay and look forward to welcoming you back soon. Kind Regards. Shaun Moore General Manager
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. The business-friendly Holiday Inn Express London Heathrow T4, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Hounslow hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Holiday Inn Express London Heathrow T4, an IHG Hotel offers 457 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free buffet breakfast on weekdays from 5:00 AM to 10:00 AM and at the weekend from 5:00 AM to 11:00 AM.
Express Cafe & Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Urban Brasserie – This brasserie serves breakfast and dinner. A children's menu is available. Open daily.
Destination Bar – On-site brasserie. Guests can enjoy drinks at the bar. Open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
