Skip to main content
Beginning of main content
4.3 out of 5

"Breakfast very poor Dinner in lounge not good. Chicken looked out of date " More

By a verified traveller on Sun 25 Sep 2022

Enter dates to see availability

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£71* Per night/room 6 Oct - 7 Oct

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express London Heathrow T4, an IHG Hotel. During your stay, you'll be close to London Motor Museum. Free WiFi in public areas, 2 restaurants and 2 bars are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests have great things to say about the breakfast and the area's walkability
  • 11 minutes by car from Royal Holloway, University of London and 13 minutes from Bushy Park
  • Airport shuttle service available for a fee

Holiday Inn Express London Heathrow T4, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express London Heathrow T4, an IHG Hotel

Everyone (7) Couples (3) Family (2)
3 out of 5
Breakfast very poor Dinner in lounge not good. Chicken looked out of date

Posted by on 25 Sep 2022

Was this review helpful to you?
Comment from Hotel Management

26 Sep 2022 by Shaun

Dear Richard Thank you for feedback regarding your recent stay with us,I'm sorry we did not meet your expectations during your stay,RegardsShaun

5 out of 5
Clean and modern hotel will all necessary facilities. Easy to find. Staff attentive. Parking is underground, £20 for one night payable at reception. No complaints.

Posted by on 15 Nov 2021

Was this review helpful to you?
Comment from Hotel Management

17 Nov 2021 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Many thanks for your kind comments. We are pleased that you had a good overall experience and we hope to have the opportunity to welcome you back very soon. Regards

3 out of 5
The facilities and staff were excellent, but the lack of heat for 4 days, down to 18, the room keys that either opened elevator and not room or vice versa, I paid for local phone calls but I could not make any, not one person phoned me and I could not use their email but had to take taxis to the library (30 pounds round trip made this a mentally exhausting vacation. I had to leave early and not go sight-seeing because of the aggravation caused me by this hotel.

Posted by on 28 Jan 2020

Was this review helpful to you?
Comment from Hotel Management

29 Jan 2020 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Thank you for your comments which will be noted and shared with the team. We are sorry that you had a negative experience. We hope to have the opportunity to welcome you back in the near future. Regards.

5 out of 5
Very quick and easy check-in. The receptionist was very pleasant. The room 639 was very clean and modern. There were 2 mains sockets with USB outlets provided. The shower cubical was nice and large. Then free breakfast was also very good with good quality coffee from a proper coffee machine dispenser. Would definitely stay here again.

Posted by on 25 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

25 Oct 2019 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Many thanks for taking the time to share your hotel experience. We hope to welcome you back in the near future. Kind Regards

5 out of 5

Posted by on 28 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

28 Sep 2019 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Thank you very much for taking the time to share your hotel experience. We hope to have the opportunity to welcome you back very soon. Best Regards

5 out of 5
Beautiful hotel good value for money and was easy to get to T3 with a five minute walk and a free shuttle train. I would stay again.

Posted by on 21 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

24 Sep 2019 by Holiday Inn Express London Heathrow T4

Dear Valued Guest, Many thanks for your kind rating and comments following your recent stay here with us. We are delighted to read of such a pleasant stay and look forward to welcoming you back in the near future. Regards

5 out of 5
Very clean and modern. Staff helpful and efficient. Great location for T4 as only a 5 min walk under coveres walkway. Also long term parking is a few mins away.

Posted by on 21 Sep 2019

Was this review helpful to you?
Comment from Hotel Management

21 Sep 2019 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Many thanks for your rating and feedback following your experience with us. We hope to welcome you back soon. Regards

3 out of 5

Posted by on 15 Apr 2022

Was this review helpful to you?
3 out of 5
Ein Hotel für eine Nacht Übernachtung vor dem Flug ist OK.

Posted by on 8 Apr 2022

Was this review helpful to you?
Comment from Hotel Management

9 Apr 2022 by Holiday Inn Express London Heathrow T4

Dear Valued Guest, Many thanks for your kind rating following your recent stay with us. We are delighted to read of a pleasant stay and look forward to welcoming you back soon. Kind Regards. Shaun Moore General Manager

5 out of 5
Loistava aamiainen ja erittäin ystävällinen palvelu. Hyvä sijainti.

Posted by on 15 Jan 2020

Was this review helpful to you?
Comment from Hotel Management

15 Jan 2020 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Many thanks for your kind feedback. We hope to welcome you back in the near future. Best Regards.

About the Holiday Inn Express London Heathrow T4, an IHG Hotel

Location Terminal 4, 1 Swindon Road, Hounslow, England TW6 3FJ

Renovations + Closures

The property is closed between 29 November and 28 February.

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. The business-friendly Holiday Inn Express London Heathrow T4, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Hounslow hotel is smoke free.

  • 457 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Heathrow Terminal 4 Station (0.8 km / 0.5 mi)
  • Metro station: Heathrow Terminal 4 Underground Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express London Heathrow T4, an IHG Hotel offers 457 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 49-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast on weekdays from 5:00 AM to 10:00 AM and at the weekend from 5:00 AM to 11:00 AM.

Express Cafe & Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Urban Brasserie – This brasserie serves breakfast and dinner. A children's menu is available. Open daily.

Destination Bar – On-site brasserie. Guests can enjoy drinks at the bar. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Children stay free
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 5.50 per person (one-way)
  • Airport shuttle fee per child: GBP 0 (one-way), (up to 12 years old)
  • Covered self-parking fee: GBP 20 per day
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express London Heathrow T4 Hotel Hounslow
  • Holiday Inn Express London Heathrow T4 Hotel
  • Holiday Inn Express London Heathrow T4 Hounslow
  • Express London Heathrow T4
  • Holiday Inn Express London Heathrow T4
  • Holiday Inn Express London Heathrow T4 an IHG Hotel
  • Holiday Inn Express London Heathrow T4, an IHG Hotel Hotel
  • Holiday Inn Express London Heathrow T4, an IHG Hotel Hounslow

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.ebookers.com/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4,-an-IHG-Hotel.h22336089-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Holiday-Inn-Express-London-Heathrow-T4,-an-IHG-Hotel.h22336089-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4,-an-IHG-Hotel.h22336089-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.