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"Great location for canning Station and great views " More

By a verified traveller on Sun 09 Feb 2020

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Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max
£58* Per night/room 2 Jul - 3 Jul

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express London-Royal Docks, Docklands. During your stay, you'll be within walking distance of Excel Exhibition Centre. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service. This 3-star hotel has 136 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with flat-screen TVs, coffee makers and showers
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a computer
  • Guests speak favourably about the helpful staff and the proximity to public transport
  • Just a 2-minute drive from Excel Exhibition Centre and 7 minutes from Westfield Stratford City

Holiday Inn Express London-Royal Docks, Docklands ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express London-Royal Docks, Docklands

Everyone (8) Couples (1)
4 out of 5

Posted by on 4 Mar 2021

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Comment from Hotel Management

14 Mar 2021 by Nida

Dear Guest, Thank you for choosing HOLIDAY INN EXPRESS ROYAL DOCKS, LONDON, and for taking the time to give us your positive feedback regarding your experience with us. We strive to make each stay as pleasant and comfortable as possible and I am happy to hear that you enjoyed your time in our hotel. I hope you will choose to stay with us again, and we are looking forward to welcoming you in the future. Kind regards, Nida Guest Service Manager

5 out of 5
Great location for canning Station and great views

Posted by , from Birmingham on 9 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Guest Service Manager

Dear Gemma, Thank you for choosing HOLIDAY INN EXPRESS ROYAL DOCKLANDS, LONDON, and for taking the time to give us your feedback regarding your experience with us. We strive to make each stay as pleasant as possible and I am happy to hear that you enjoyed your time in our hotel. I hope you will choose to stay with us again. Kind regards, Marion Bihan-Poudec

4 out of 5
Great location for access to citu and Gteenwich but in need of some refurbishment

Posted by on 19 Sep 2019

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Comment from Hotel Management

26 Oct 2019 by Holiday Inn Express- Royal Docks

Dear Guest, Thank you for choosing HOLIDAY INN EXPRESS ROYAL DOCKLANDS, LONDON, and for taking the time to provide your feedback regarding your experience with us. We strive to make each stay as pleasant as possible and I am happy to hear that you enjoyed your time in our hotel. Our rooms are currently undergoing refurbishment and this will be completed by 2020, so I hope you will choose to stay with us again to let us know what you think! Kind regards, Mahak- Guest Services Assistant

5 out of 5

Posted by on 7 Jun 2019

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Comment from Hotel Management

25 Jul 2019 by Guest Service Assistant

Dear, Thank you for choosing HOLIDAY INN EXPRESS ROYAL DOCKLANDS, and for taking the time to give us your positive feedback regarding your experience with us. We strive to make each stay as pleasant as possible and I am happy to hear that you enjoyed your time in our hotel. I hope you will choose to stay with us again. Kind regards, Marion Bihan-Poudec

3 out of 5

Posted by on 30 May 2019

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Comment from Hotel Management

25 Jul 2019 by Guest Service Assistant

Dear, Thank you for choosing HOLIDAY INN EXPRESS ROYAL DOCKLANDS, and for taking the time to give us your feedback regarding your experience with us. We strive to make each stay as pleasant as possible and I am happy to hear that you enjoyed your time in our hotel. I hope you will choose to stay with us again. Kind regards, Marion Bihan- Poudec

4 out of 5
This hotel is in a great location for thre O2 Arena, and is very reasonably priced. The only downside was the room we were given smelled disgusting!!!! We were moved to another room, without question and so overall our experience was very positive. Thank you

Posted by on 21 Feb 2019

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4 out of 5

reasonable place to recover after a gig

Pros: Close to O2 Arena
Location: It is not a place to go for holiday! Awful, industrial zone, lots of building sites around as you can see on the pic.
We spent the night there after a gig in the O2 Arena, as this hotel is just one underground stop from the venue. Our room was clean, and suprisingly quiet - I expected a lot of noise from the busy road outside, but it wasn't too bad. Breakfast wasn't great. Self service buffet, but not much choice, especially for vegetarians.

Posted by , from Somerset on 5 Feb 2017

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4 out of 5

Posted by on 25 Apr 2019

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2 out of 5
Badezimmer war dreckig, komische Steckdosen, Bahnhof in der nähe, gute Verbindungen

Posted by on 4 Apr 2018

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4 out of 5

Personnel gentil, serviable et professionnel.

Parfait pour passer quelques nuits pour visiter Londres. Le personnel est à votre disposition pour tout renseignement. Les chambres sont propres et bien entretenues. À quelques pas du site Olympique et de l'O2 Arena, c'est l'endroit idéal pour ce genre de manifestations.

Posted by , from Geneva on 6 Jul 2017

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About the Holiday Inn Express London-Royal Docks, Docklands

Location 1 Silvertown Way, London, England E16 1EA

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Holiday Inn Express London-Royal Docks, Docklands also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3-star London hotel is smoke free.

  • 136 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Bar or lounge
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LCY-London City) (3.7 km / 2.3 mi)
  • Train station: London West Ham Station (2 km / 1.3 mi)
  • Metro station: Royal Victoria Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express London-Royal Docks, Docklands offers 136 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast and dinner. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Docks
  • Holiday Inn Express Docks Hotel
  • Holiday Inn Express Docks Hotel London-Royal Docklands
  • Holiday Inn Express London-Royal Docklands
  • Holiday Inn Express London-Royal Docks Docklands
  • Holiday Inn Express London-Royal Docks Docklands Hotel
  • Holiday Inn Express Docks Docklands Hotel
  • Holiday Inn Express Docks Docklands
  • Holiday Inn Express London Royal Docks Docklands
  • Holiday Inn Express London-Royal Docks, Docklands Hotel
  • Holiday Inn Express London-Royal Docks, Docklands London
  • Holiday Inn Express London Royal Docks Docklands an IHG Hotel
  • Holiday Inn Express London-Royal Docks, Docklands Hotel London

You should know

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.