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"Excellent for a single night ready to pick up at Heathrow. Parking, room very clean and comfortable. Good value for money. " More

By a verified traveller on Fri 26 May 2017

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Hotel Description

The breakfast at Holiday Inn London - Heathrow Ariel gets good marks from our customers. During your stay, you'll be close to Twickenham Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 184 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in the lobby, a front-desk safe and a business centre
  • Guests like the accommodation for the cleanliness, overall comfort and low noise level
  • 10 minutes by car from Twickenham Stadium and 10 minutes from Griffin Park Stadium
  • Airport shuttle service available for a fee

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£50* Per night/room 20 Oct - 21 Oct

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Holiday Inn London - Heathrow Ariel ratings based on 17 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn London - Heathrow Ariel

Everyone (11) Couples (1) Business (1) Other (1) Friends (1)
4 out of 5
No frills clean and respectable, lobby was nice place to sit and chill the rooms looking tired but still comfortable.

Posted by on 22 Jun 2019

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4 out of 5

Posted by on 19 Mar 2019

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Comment from Hotel Management

26 Apr 2019 by Angel

Thank you for staying with us, we appreciate your feedback. Kind Regards

4 out of 5
very easy in and out which is what you want from an airport hotel

Posted by on 11 Mar 2019

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Comment from Hotel Management

26 Apr 2019 by Angel

Dear Sir/Madam, Thank you for staying with us, we appreciate your feedback. Kind Regards

4 out of 5
Room was a little smaller than I first expected after looking at images, but it was clean and the bed was comfortable enough to sleep in. TV didn’t have an awful lot of channels. Free, good WiFi. Staff was friendly. Good bathroom.

Posted by on 11 Mar 2019

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Comment from Hotel Management

26 Apr 2019 by Angel

Dear Sir/Madam, Thank you for staying with us, we appreciate your feedback. Kind Regards

4 out of 5
Everything was great, the hotel staff were lovely, the only thing issue we had were that the rooms were too warm.

Posted by on 7 Jan 2019

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Comment from Hotel Management

24 Jan 2019 by Angel C

Dear Sir/Madam, Thank you for taking your time to complete a review of our hotel. I was glad that you enjoyed your stay with us and we appreciate your feedback, to coach our team in order to provide a better experience in the future. We look forward to hopefully welcoming you back here again. Kind Regards

4 out of 5
Nice hotel within reasonable distance of Heathrow Terminal 4. Bed was comfortable but room a little cool. Expected shower gel but there was none. Meal in restaurant was tasty but service was slow considering it was almost empty.

Posted by on 1 Jan 2019

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Comment from Hotel Management

24 Jan 2019 by Angel C

Dear Sir/Madam, Thank you for taking your time to complete a review of our hotel. We appreciate your feedback and we strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future Thank you for sharing your comments, and we look forward to hopefully welcoming you back here again. Kind Regards

3 out of 5
Hairs in the bath belonging to someone other than me! Ordered a sandwich and it took nearly an hour to arrive. Asked for an accessible room for my travel companion as she has mobility issues, and they put her in a room that couldn’t have been further away from everything.

Posted by , from Plymouth on 14 Oct 2018

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2 out of 5

Close to Airport

Pros: Nothing
Cons: All levels of hospitality service
Location: Near Airport
Our experience was very disappointing from the start of checking in. We parked up to unload bags and check in before taking car to airport check in within 20 mins. When we arrived at our room it was so compact that we had to move around separately to avoid collision. Cases had to be propped against main door for access and wardrobe was a store closet. The restaurant was an absolute nightmare for service. It took 1.30 hrs to get a main meal and we were not the only ones to complain that night. A goodwill gesture of reduction of bill for meal was granted at reception. We settled bill that evening and checked out at 8am sharp only to find that while we were away a payment of £16 was taken from our card even though our receipt shows no outstanding costs. We have contacted Holiday Inn on our return and are still awaiting reimbursement. This was a terrible start to our holiday and would not trust to this Hotel group again.

Posted by , from London on 27 Jul 2017

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Comment from Hotel Management

31 Jul 2017 by Guest Relations Manager

Hello Tony, I was very concerned to hear about your stay with us, I would like to speak with you in regards to this matter. Thank you and hopefully hear from you soon.

4 out of 5

Good hotel base for Heathrow

Excellent for a single night ready to pick up at Heathrow. Parking, room very clean and comfortable. Good value for money.

Posted by , from Norwich on 26 May 2017

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Comment from Hotel Management

29 May 2017 by Guest Relations Manager

Hello Kim. Thank you for your feedback, I so glad to hear the hotel was convenient to your trip. We look forward to welcoming you back again in the future.

4 out of 5

great overnight hotel

Pros: location to airport great but not burdened by flight noise.
Cons: better choice at restaurant. Would have liked them to provide private taxi/shuttle service to heathrow terminals. Taxi £18 - wow!!!
Location: great for access to heathrow terminals. Taxi cost £18, to terminal 3 which I thought was a little excessive.
stayed one night before catching flight home to NZ. Jose at the front desk was amazing, extremely helpful. Room average size and bigger than central London. Restaurant food a little disappointing, but not too bad. Very comfortable bed and room lovely and clean. Overall a very good stay. Thank you.

Posted by , from Wellington NZ on 26 Oct 2016

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Comment from Hotel Management

1 Nov 2016 by curtis.goodwin@hiariel.co.uk

Dear Debs, Thank you for your review! I am happy that overall you have had a good stay with us. Just to confirm a Taxi to T2,T3 is £10, apologies if you were quoted a different price. I am glad that Jose made your stay extra special. We hope to see you soon. Kind Regards Curtis Goodwin Guest Relations Manager

About the Holiday Inn London - Heathrow Ariel

Location 118 Bath Road, Hayes, England UB3 5AJ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 350 square feet (33 square metres). The business-friendly Holiday Inn London - Heathrow Ariel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A round-trip airport shuttle (available at scheduled times) is available for a fee. Parking is available for a fee. This 3-star Hayes hotel is smoke free.

  • 184 guestrooms or units
  • 3 levels
  • 350 sq ft of conference space
  • 33 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (4.8 km / 3 mi)
  • Train station: Hayes & Harlington Station (5.1 km / 3.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn London - Heathrow Ariel offers 184 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Hayes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

The Junction Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4 AM to 11:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered at scheduled times from 4 AM to 11:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Airport shuttle fee: GBP 4.5 per person (one way)
  • Self-parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ariel Holiday Inn
  • Ariel Holiday Inn Heathrow
  • Heathrow Ariel Holiday Inn
  • Heathrow Holiday Inn Ariel
  • Holiday Inn Ariel
  • Holiday Inn Ariel Heathrow
  • Holiday Inn Ariel Hotel
  • Holiday Inn Ariel Hotel Heathrow
  • Holiday Inn Heathrow Ariel
  • Hayes Holiday Inn
  • Holiday Inn London - Heathrow Ariel Hotel Hayes
  • Holiday Inn London Heathrow Ariel Hotel Hayes
  • Holiday Inn London Heathrow Ariel Hotel
  • Holiday Inn London Heathrow Ariel Hayes
  • Holiday Inn London Heathrow Ariel
  • Holiday Inn Hayes
  • Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
  • London Heathrow Ariel Hayes
  • Holiday Inn London - Heathrow Ariel Hotel
  • Holiday Inn London - Heathrow Ariel Hayes
  • Holiday Inn London - Heathrow Ariel Hotel Hayes

You should know

  • Holiday Inn London - Heathrow Ariel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.