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"It is very expensive. Complimentary drinking water. " More

By a verified traveller on Sat 02 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Holiday Inn London-Kensington Forum. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 906 rooms over 27 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the proximity to the airport
  • Within a 15-minute walk of Natural History Museum and Victoria and Albert Museum

Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£71* Per night/room 31 May - 1 Jun

Executive Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Holiday Inn London-Kensington Forum ratings based on 74 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn London-Kensington Forum

Everyone (29) Couples (17) Business (1) Family (8) Other (5) Friends (6)
4 out of 5

Posted by on 9 Nov 2019

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Comment from Hotel Management

19 Dec 2019 by Irene

Dear Valued Guest, Thank you for staying in our Hotel and for rating us! We appreciate your 4 out of 5. Best regards, Irene Ortega. Guest Relations Manage

4 out of 5
It is very expensive. Complimentary drinking water.

Posted by on 2 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Irene

Dear Valued Guest, Thank you for staying at the Holiday Inn Kensington Forum ! We appreciate your nice 4 out of 5!. Kind regards, Irene Ortega. Guest Relations Manager

2 out of 5

Posted by on 1 Aug 2019

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Comment from Hotel Management

8 Aug 2019 by Irene

Dear Valued guest,Thank you for staying with us and I am sorry to learn that your stay with us did not meet your expectations. Please do not hesitate to contact us if there is something we can do.Kind regards, Irene. Guest Relations Manager

3 out of 5

Posted by on 25 May 2019

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Comment from Hotel Management

27 May 2019 by Irene

Dear Valued Guest, Thank you for ranking and commenting us, please do feel free to contact us if there is something we could do. Kind Regards, Irene Ortega Guest Relations Manager

3 out of 5

Posted by on 10 May 2019

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Comment from Hotel Management

15 May 2019 by Irene

Dear Valued Guest, Thank you for taking your time to ranking our Hotel, please do feel free to contact us if there is something we could do. Kind Regards, Irene Ortega Guest Relations Manager

3 out of 5
The food was awful two very poor meals in what was advertised as new menu

Posted by on 7 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by Irene

Dear Valued Guest, Thank you for taking your time to review us, regarding your last stay. Kind Regards, Irene Ortega Guest Relations Manager

4 out of 5
Location is exellent. Staff nice. Room clean. Very good hotel.

Posted by on 10 Aug 2018

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Comment from Hotel Management

10 Aug 2018 by Gil

Thank you very much for your comments

4 out of 5
The room was, despite the fact that it was called an Executive room, a bit crampy. There was about 40cm space between the bed and the cupboard where the TV sat on. The inputs couldn't been used and the bluetooth speaker was out of service. But I was lucky to get a room on the top floor (27th) and therefore had an excellent view over London (a part of). Very low water pressure in the bathroom (shower).

Posted by , from Switzerland on 16 Apr 2018

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Comment from Hotel Management

17 Apr 2018 by JC

Dear Frank, Thank you for your review and your feedback, I am glad, your enjoyed the view. Some of he rooms on the higher floors are smaller, but we have also larger Executive Rooms with a nice view available. On a next stay, do not hesitate to request this upon check-in. Finally my apology for the maintenance issues, those have been addressed to our Maintenance Team. Regards. Jean Claude Marquette

3 out of 5

Car park charges !

Over price on car park charges Even pay such a high price no direct access to the hotel lobby still have to walk in the rain.

Posted by , from Ireland on 12 Feb 2018

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4 out of 5

Pros: ambience at the entrance foyer and Location
Cons: Difficulty working out the heating/air conditioning system otherwise very comfortable
Location: great location for Museums Royal Albert Hall and The Kensington gardens and Regents Park
Great atmosphere when entering the hotel. Kind courteous staff. Took us a while to work out the heating in the room but otherwise very comfortable. Excellent location for attractions such as Museums The Royal Albert Hall and Kensington gardens and Regents Park

Posted by on 26 Apr 2017

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About the Holiday Inn London-Kensington Forum

Location 97 Cromwell Road, London, England SW7 4DN

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 631 square feet (59 square metres). A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Holiday Inn London-Kensington Forum. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 906 guestrooms or units
  • 27 levels
  • 631 sq ft of conference space
  • 59 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LGW-Gatwick) (87.3 km / 54.3 mi)
  • Train station: Kensington (Olympia) Station (2.3 km / 1.4 mi)
  • Metro station: Gloucester Road Underground Station (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn London-Kensington Forum offers 906 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. 32-inch Flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast from 6:30 AM to 10:30 AM.

Holiday Inn London-Kensington Forum has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 41.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.