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"It is very expensive. Complimentary drinking water. " More

By a verified traveller on Sat 02 Nov 2019

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Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£58* Per night/room 8 Aug - 9 Aug

Executive Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking (2 Person)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Holiday Inn London-Kensington Forum. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This 4-star hotel has 906 rooms over 27 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to the airport and the central location
  • Within a 15-minute walk of Natural History Museum and Victoria and Albert Museum

Holiday Inn London-Kensington Forum ratings based on 26 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn London-Kensington Forum

Everyone (20) Couples (2) Family (2)
4 out of 5

Posted by on 9 Nov 2019

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Comment from Hotel Management

19 Dec 2019 by Irene

Dear Valued Guest, Thank you for staying in our Hotel and for rating us! We appreciate your 4 out of 5. Best regards, Irene Ortega. Guest Relations Manage

4 out of 5
It is very expensive. Complimentary drinking water.

Posted by on 2 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Irene

Dear Valued Guest, Thank you for staying at the Holiday Inn Kensington Forum ! We appreciate your nice 4 out of 5!. Kind regards, Irene Ortega. Guest Relations Manager

2 out of 5

Posted by on 1 Aug 2019

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Comment from Hotel Management

8 Aug 2019 by Irene

Dear Valued guest,Thank you for staying with us and I am sorry to learn that your stay with us did not meet your expectations. Please do not hesitate to contact us if there is something we can do.Kind regards, Irene. Guest Relations Manager

3 out of 5

Posted by on 25 May 2019

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Comment from Hotel Management

27 May 2019 by Irene

Dear Valued Guest, Thank you for ranking and commenting us, please do feel free to contact us if there is something we could do. Kind Regards, Irene Ortega Guest Relations Manager

3 out of 5

Posted by on 10 May 2019

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Comment from Hotel Management

15 May 2019 by Irene

Dear Valued Guest, Thank you for taking your time to ranking our Hotel, please do feel free to contact us if there is something we could do. Kind Regards, Irene Ortega Guest Relations Manager

3 out of 5
The food was awful two very poor meals in what was advertised as new menu

Posted by on 7 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by Irene

Dear Valued Guest, Thank you for taking your time to review us, regarding your last stay. Kind Regards, Irene Ortega Guest Relations Manager

4 out of 5
Location is exellent. Staff nice. Room clean. Very good hotel.

Posted by on 10 Aug 2018

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Comment from Hotel Management

10 Aug 2018 by Gil

Thank you very much for your comments

2 out of 5
L'hôtel est bien situé, le personnel aimable, le déjeuner copieux. Malheureusement dans la chambre, il y avait des mites dans les tiroirs d'habits et malgré mon signalement cela n'a pas été traité. De plus, les toilettes se sont bouchées. Je ne recommenderai pas cet hôtel à des amis ou connaissances, j'ai été très déçue et le personnel ne comprend pas l'anglais correctement.

Posted by on 28 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Irene

Dear Valued Guest,Thank you for staying with us and I am sorry to read that your stay with us did not meet your expectations. Please do not hesitate to contact us if there is something we could do. Kind regards, Irene. Guest Relations Manager

4 out of 5
Dieses Hotel liegt nahe der UBahn, Vor allem auf der direkten Linie nach Heathrow, es hat viele Restaurants und Geschäfte.

Posted by on 3 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by Irene

Dear Valued Guest, We appreciate your 4 out of 5.Thank you for commenting your stay!. Kind regards, Irene Ortega. Guest Relations Manager

3 out of 5
Hyvä sijainti ja aamiainen. Huonoa, että huoneessa kokolattiamatot, vaikea hengittää, varsin pölyistä. Avainkortit piti vaihtaa monta kertaa kun lakkasivat toimimasta.

Posted by on 25 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by Irene

Dear Valued Guest,Thank you for staying with us and I am sorry to read that your stay with us did not meet your expectations. Please do not hesitate to contact us if there is something we could do. Kind regards, Irene. Guest Relations Manager

About the Holiday Inn London-Kensington Forum

Location 97 Cromwell Road, London, England SW7 4DN

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and a limo/town car service. WiFi is free in public spaces. Event space at this hotel measures 631 square feet (59 square metres). A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Holiday Inn London-Kensington Forum. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 906 guestrooms or units
  • 27 levels
  • 2 dining venues
  • 2 bars or lounges
  • 631 sq ft of conference space
  • 59 sq. m of conference space
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Gatwick Airport (LGW) (90.3 km / 56.1 mi)
  • Train station: West Brompton Underground Station (1.3 km / 0.8 mi)
  • Metro station: Gloucester Road Underground Station (0.2 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn London-Kensington Forum offers 906 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. 32-inch Flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast from 6:30 AM to 10:30 AM.

Holiday Inn London-Kensington Forum has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.95 per person (approximately)
  • Self-parking fee: GBP 44 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Forum Holiday Inn
  • Holiday Inn London-Kensington Forum Hotel
  • Holiday Inn Kensington Forum
  • Holiday Inn Forum Hotel London-Kensington
  • Holiday Inn Forum London-Kensington
  • Holiday Inn London-Kensington
  • Holiday Inn London-Kensington Forum
  • London-Kensington Forum
  • London-Kensington Forum Holiday Inn
  • London-Kensington Holiday Inn
  • Holiday Inn London Kensington Forum Hotel London
  • Holiday Inn Forum Hotel
  • Holiday Inn London Kensington Forum England
  • London Kensington Forum London
  • Holiday Inn London Kensington Forum
  • Holiday Inn London-Kensington Forum Hotel
  • Holiday Inn London-Kensington Forum London
  • Holiday Inn London-Kensington Forum Hotel London
  • Holiday Inn London Kensington Forum an IHG Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.