Skip to main content
Beginning of main content

"Nice hotel. Close to everything. Room and bathroom was small but had everything we needed, tg for the A/C. Would definitely stay here again " More

By a verified traveller on Mon 30 Jul 2018

Enter dates to see availability

Hotel Description

Holiday Inn London - Kensington High St.'s quiet location gets good marks from our customers. During your stay, you're just a quick walk from Kensington High Street. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 1960, this 4-star hotel has 706 rooms over 8 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Enjoy international cuisine while dining at Boulevard Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, aromatherapy or Swedish massages at eMotion Leisure
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club and aerobics classes
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 11 minutes by foot from Kensington Palace and a 2-minute drive from Royal Albert Hall

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£99* Per night/room 1 Nov - 2 Nov

Standard Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Holiday Inn London - Kensington High St. ratings based on 34 verified reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn London - Kensington High St.

Everyone (31) Couples (1)
4 out of 5

Posted by on 20 Mar 2019

Was this review helpful to you?
4 out of 5
Rooms are very, very small, and in-room facilities are relatively limited. Swimming pool use is an additional £5 per day

Posted by on 20 Mar 2019

Was this review helpful to you?
3 out of 5

Posted by on 2 Nov 2018

Was this review helpful to you?
1 out of 5
Room was like a matchbox, smelled of stale smoke and mould. Air-conditioning was so loud it was impossible to sleep. Never coming back.

Posted by , from London on 21 Sep 2018

Was this review helpful to you?
5 out of 5
Hotel was in a quiet location where I wanted to be. My stay was very pleasant. In particular the staff were friendly - from the reception staff to the cleaning staff. I felt welcome.

Posted by , from Cheshire UK on 9 Sep 2018

Was this review helpful to you?
5 out of 5
Nice hotel. Close to everything. Room and bathroom was small but had everything we needed, tg for the A/C. Would definitely stay here again

Posted by on 30 Jul 2018

Was this review helpful to you?
4 out of 5

Super location and friendly staff

Definitely recommend this hotel I will certainly stay there again.

Posted by on 12 May 2017

Was this review helpful to you?
3 out of 5

Location good, room facilities not

Pros: Location and some faculties were good
Cons: Staff attitude and approach, more room faculties like coffee and tea.
Location: Very close to museams etc
Great location for museums and theatre land, staff were a bit patronising, facilities were good, room bedside lights did not work and carpet was past its best but very good price considering the London location

Posted by on 24 Jan 2017

Was this review helpful to you?
2 out of 5

Hotel well situated for a stay in London, but!

At first surprised to find hotel had just become a Holiday Inn, no previous notification. Had reserved a Superior Double Room but there were a number of deficiencies, e.g. no full length mirror, only one small bathroom mirror (shaving) , hair-dryer fixed in bedroom (useless). Bathroom entrance far too narrow, have bruises on thigh from knocking sink on entry to illustrate this. Electric kettle had to be placed on floor to get near a socket. Room refreshments (tea/coffee/milk) extremely frugal. Room heating difficult to control. Space for the clothing for 2 persons staying a week primitive and limited. We stayed at this hotel 2 years ago and have been disappointed to find the quality has deteriorated so much since then.

Posted by on 12 Dec 2016

Was this review helpful to you?
3 out of 5

No wi-fi

Pros: The location is great. Apart from refurbishment work it's good. The rooms are quite small but clean. Bed very comfortable.
The hotel is being refurbished and we were unlucky to be given a room next to where workers were apparently demolishing a bathroom. We felt we were in the middle of a work site and complained. We were moved to another floor and had no more problems. BUT there is no wi-fi in the rooms - unless you pay £10 a day - not indicated when room was booked.

Posted by , from Edinburgh on 28 Nov 2016

Was this review helpful to you?

About the Holiday Inn London - Kensington High St.

Location Wrights Lane, London, England W8 5SP

Property Features

Holiday Inn London - Kensington High St. offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Tour or ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn London - Kensington High St.. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 706 guestrooms or units
  • 8 levels
  • Built in 1960
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow)
  • Train station: London Kensington Olympia Station (1.6 km / 1 mi)
  • Metro station: High Street Kensington Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn London - Kensington High St. offers 706 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.

Boulevard Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Starbucks – This coffee shop only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

EMotion Leisure has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Access to all recreational facilities is subject to a surcharge. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 39 per day
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of:

  • – Fitness facilities
    – Sauna
    – Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Close Hotel
  • Kensington Close
  • Kensington Close Hotel
  • Holiday Inn London Kensington Hotel
  • Holiday Inn London Kensington High St. Hotel
  • Holiday Inn High St. Hotel
  • Holiday Inn London Kensington High St.
  • London Holiday Inn
  • London Kensington High St
  • Holiday Inn London - Kensington High St. Hotel
  • Holiday Inn London - Kensington High St. London
  • Holiday Inn London - Kensington High St. Hotel London

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.ebookers.com/London-Hotels-Holiday-Inn-London---Kensington-High-St..h9789-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Holiday-Inn-London---Kensington-High-St..h9789-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspException: Problem accessing the absolute URL "https://www.ebookers.com/London-Hotels-Holiday-Inn-London---Kensington-High-St..h9789-p2.Hotel-Reviews?rm1=a2&". java.io.FileNotFoundException: https://www.ebookers.com/London-Hotels-Holiday-Inn-London---Kensington-High-St..h9789-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.