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4.5 out of 5

"Everything was spotless and staff were friendly. Last minute booking and bar was nice Great locatoon " More

By a verified traveller on Sun 02 Feb 2020

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Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£81* Per night/room 1 Aug - 2 Aug

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Holiday Inn London - Stratford City. During your stay, you'll be connected to a shopping centre and just a quick walk from Westfield Stratford City. Features include free WiFi in public areas, plus a restaurant and a fitness centre. Built in 2012, this 4-star hotel has 188 rooms over 5 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee makers
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the breakfast
  • Steps from Aspers Casino and Westfield Stratford City
  • Dogs welcome for a fee (restrictions apply)

Holiday Inn London - Stratford City ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn London - Stratford City

Everyone (6) Couples (4) Family (1) Friends (2)
5 out of 5
Everything was spotless and staff were friendly. Last minute booking and bar was nice Great locatoon

Posted by on 2 Feb 2020

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Comment from Hotel Management

3 Feb 2020 by Nicolas Dubas

Dear Guest, Thanks for staying with us and reviewing our property. It is a pleasure to read you enjoyed our services and had a good time in our bar. Come back soon! Sincerely,

5 out of 5

Posted by on 31 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by Nicolas Dubas

Dear Guest, Thanks for rating us so high. We thank you for your visit and hope to welcome you again soon. Sincerely,

5 out of 5

Next door to venue for night out

Next door to venue for night out and next day shopping. Really Clean and comfy. Needs better signpost from Station though or not on website that it's basically part of the shopping centre!

Posted by , from London on 7 Dec 2017

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3 out of 5

perfect location

Pros: location
Cons: HOUSEKEEPING
Location: its a in a shopping mall so lots can be done and the train connection is great
for my visit the location cant be better. the checkin staff were very friendly, i even applied to become a member of their hotel group but there it ENDS ;; the room allotted was a disabled person, which was kind of weird. upon asking for an iron it was quickly provided but the look on the face of the house keeping staff was so rude that my daughter who was helping me settle was even startled;; i have been a traveller all life and have been to 109 countries. so to check i always drop a pcs of paper on the floor, obviously the room did not hoovered ;; i found the bits of paper as they were dropped the table scattered etc.;;

Posted by , from zurich on 21 Oct 2017

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5 out of 5

Fabulous position

Easy to find, spotlessly clean spacious room. Staff very friendly and helpful - speedy check in and out. Ideally situated for great night out and shopping - with left luggage facility. Brilliant price and complimentary bottle of wine and chocolates for my friends birthday too! Highly recommended

Posted by , from North West on 11 Sep 2016

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5 out of 5

Lovebox

Booked hotel as we were visiting for the Lovebox festival in Victoria park. There was good access to tube, and a nice selection of restaurants close by. Bar was also nice, staff very friendly. will be booking again for 2016 festival.

Posted by on 19 Feb 2016

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5 out of 5

Couples weekend

Great hotel good location £140 per night is too expensive

Posted by on 27 Oct 2015

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4 out of 5

Perfect for Olympic Park gigs.

Fab! Five minute walk from bus/train station through the shopping centre to get to hotel. Perfect location if going to Olympic Park. Lots of shops & bars etc on doorstep. Would definitely recommend.

Posted by on 12 Jul 2013

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5 out of 5

Posted by on 27 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Nicolas Dubas

Dear Guest, Thanks for rating your stay. It was a pleasure to welcome you and we hope to see you soon. Sincerely,

5 out of 5

Alles tip top

Die Lage sehr gut und Hotel auch. Mit Central - und Jubileeline gut verbunden. Westfield shopping center eine praktische Lösung!!

Posted by , from zurich on 26 Apr 2017

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Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3874 square feet (360 square metres) and includes conference centres. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Holiday Inn London - Stratford City. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 188 guestrooms or units
  • 5 levels
  • 3874 sq ft of conference space
  • 360 sq. m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LCY-London City) (9 km / 5.6 mi)
  • Train station: Stratford International Station (1 km / 0.6 mi)
  • Metro station: Stratford High Street DLR Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn London - Stratford City offers 188 forms of accommodation with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 52-inch Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Twenty Twelve – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20.00 per pet, per night, plus a deposit of GBP 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 49 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property Registry Number – 121170568
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.95 per person (approximately)
  • Self-parking fee: GBP 16 per day
  • Pet deposit: GBP 150.00 per stay
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel London Stratford City
  • Holiday Inn London Stratford City
  • London Stratford City Holiday Inn
  • Holiday Inn London Stratford City Hotel
  • Holiday Inn London - Stratford City England
  • Inn London Stratford City
  • London Stratford City London
  • Holiday Inn London Stratford City
  • Holiday Inn London - Stratford City Hotel
  • Holiday Inn London - Stratford City London
  • Holiday Inn London Stratford City an IHG Hotel
  • Holiday Inn London - Stratford City Hotel London

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.