4.8 out of 5

"Terrific staff service and special F&B. The rooms are amazing " More

By a verified traveller on Mon 29 Aug 2016

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Hotel Description

Our customers tell us they enjoy the room service at Hotel Café Royal. During your stay, you're just a quick walk from Piccadilly. Free WiFi in public areas, 3 restaurants and 2 bars are available. Built in 2012, this 5-star hotel has 160 rooms over 7 floors. All rooms offer free WiFi and flat-screen TVs.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Enjoy Modern European cuisine at Laurent at Cafe Royal, one of the property's 3 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, Thai massages or facials at Akasha Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the location
  • Steps from Piccadilly Circus and 9 minutes on foot from Trafalgar Square

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£326 per night

Westminster Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tudor Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Café Royal ratings based on 18 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Café Royal

Everyone (4) Couples (5) Business (1) Family (5) Friends (3)
5 out of 5

New luxury in a very central location

Terrific staff service and special F&B. The rooms are amazing

Posted by , from Portugal on 29 Aug 2016

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4 out of 5

GREAT LOCATION

Staff Very helpful and friendly. Valet parking available. Bang & Olufson tv and also small screen in Mirror in Bathroom !!! also WIFI . The Evening meal was a Big Let Down!!! Location was Excellent for so many attractions, Buses and Taxis outside very handy. the old Cafe Royal Champagne Room is Original part of building its very beautiful .

Posted by on 16 Nov 2013

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4 out of 5

Posted by on 5 Nov 2018

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Comment from Hotel Management

5 Nov 2018 by Guillaume Marly

Thank you for taking the time to leave us a review. We hope to welcome you back to Hotel Café Royal very soon. Kind regards, Guillaume Marly Managing Director

4 out of 5
Le personnel très à l'écoute du client d'une gentillesse extraordinaire

Posted by on 24 Jan 2017

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5 out of 5

Absolut traumhaft! Bestes Hotel!

Traumhafter Aufenthalt gewesen! Top Service, sauber, alle sehr freundlich. Beste Lage!

Posted by on 17 Nov 2016

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5 out of 5

Personnel très gentil, serviable

nous sommes allées à Londres essentiellement pour faire du shopping c'est pourquoi nous avons choisi le Cafe Royal qui se trouve sur régent street

Posted by on 2 Apr 2016

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5 out of 5

Kurzurlaub im London

Wir verbrachten 4 Nächte in dem Hotel. Das Hotel ist sehr gut und zentral gelegen. Schickes Hotel, modern und frisch renovierte Zimmer. Wir haben Mitte der Stadt sehr ruhig und gut geschlafen. Das beste an dem Hotel ist jedoch das Personal. Sehr höfflich, freundlich und Hilfsbereit. Wir sind mit unser Wahl sehr zufrieden.

Posted by on 10 Mar 2016

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5 out of 5

Super Hotel an zentralster Lage

Das Hotel bietet tollen Komfort und die Zimmer sind trotz zentraler Lage am Picadilly Circus extrem ruhig. Die Ausstattung und das Personal entsprechen einem 5 Sterne Hotel, trotzdem hatten wir nie das Gefühl, in einem Hotel nur für Reiche zu sein. In ein paar Schritten ist man in der U-Bahn oder an der Busshaltestelle. Dies erwies sich als sehr angenehm, v.a. nach anstrengenden Sight Seeing Touren. Das Zimmer wird zweimal am Tag gereinigt und kontrolliert. Am Morgen erhält man auf Wunsch Zeitungen aufs Zimmer und am Abend wird das Zimmer für die Nachtruhe vorbereitet (Wasser für die Nacht, Wetterbericht für den kommenden Tag, Vorhänge zugezogen, usw.). Im Zimmer sind jegliche Anschlüsse für Multimedia vorhanden (Stromadapter, Konsolen- und Videoanschlüsse, LAN, WLAN, usw.) und das Zimmer beherbergt einen B&O TV im Zimmer und einen kleinen TV im Badezimmerspiegel integriert. Das Personal ist sehr nett und hilfsbereit. Der Concierge erfüllt einem fast jeden Wunsch und kann einem mit vielen Tipps das Leben in London leichter machen. Wir hatten einen entspannten Urlaub wie schon lange nicht mehr. Vielen Dank!

Posted by on 20 Aug 2015

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5 out of 5

Stadttrip de Luxe

Schönes Hotel mit neuster Ausstattung. Geniale Lage. Personal durchgehend sehr jung und talentiert, aber leider sehr schnell überfordert.

Posted by on 6 May 2015

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5 out of 5

Top Hotel

Wir waren für 3 Shopping-Days in London und haben das Hotel Cafe Royal gewählt. Es war ein unvergesslicher und atemberaubender Aufenthalt. Die Lage ist mitten in der Stadt. Einfach Top Lage!! Das Hotel ist wunderschön und der Service einfach grandios. Nach dem Shopping kann man sich im Spa/Pool Bereich herrlich entspannen. Hotel Cafe Royal wir kommen ganz bestimmt wieder!!!!

Posted by on 1 May 2015

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Renovations + Closures

The following facilities will be closed from 21 January 2019 until 25 January 2019 (dates subject to change):

  • Spa
  • Spa tub

Property Features

Hotel Café Royal offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 8640 square feet (803 square metres) and includes conference centres. A sauna, spa services, and tour or ticket assistance are also featured at the luxury Hotel Café Royal. For a fee, parking is available. This 5-star London hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • 8640 sq ft of conference space
  • 803 sq. m of conference space
  • Built in 2012
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (27.1 km / 16.8 mi)
  • Train station: London Charing Cross Station (1.6 km / 1 mi)
  • Metro station: Piccadilly Circus Underground Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Café Royal offers 160 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a rainfall showerhead and a hydromassage showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Multiple bedrooms
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Frette Italian linens
  • Pillow options
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Laurent at Cafe Royal – This restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Afternoon Tea – This fine-dining restaurant specialises in British cuisine. Open daily.

Papillon – This Cafe specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Green Bar – On-site cocktail bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Akasha Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 5
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.0 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Children 5-16 years old are allowed in the pool from 10 AM to 11:30 AM and from 2 PM to 3:30 PM and must be accompanied by an adult. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 11 and GBP 36 per person (approximately)
  • Valet parking fee: GBP 50 per night
  • Rollaway bed fee: GBP 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Café Royal London
  • Hotel Café Royal
  • Café Royal London
  • Café Royal
  • Cafe Royal Hotel London
  • Hotel Cafe Royal London, England

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.