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4.3 out of 5

"Hotel was v nice, clean & comfortable. Big downside was getting to hotel; method not entirely clear and buses poor " More

By a verified traveller on Wed 04 Mar 2020

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Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£72* Per night/room 5 Mar - 6 Mar

Room, 2 Single Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds (2 Twin and 1 Sofa Bed)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Hyatt Place London Heathrow Airport's great location. During your stay, you'll be close to Stockley Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. Built in 1999, this 4-star hotel has 350 rooms over 5 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • Air-conditioned rooms with satellite TV, room service (during limited hours) and coffee/tea makers
  • Free WiFi and wired Internet
  • Enjoy British cuisine while dining at Gallery Café
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 6 minutes by car from Stockley Park and 12 minutes from Pinewood Studios

Hyatt Place London Heathrow Airport ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place London Heathrow Airport

Everyone (15) Family (5)
4 out of 5
Hotel was v nice, clean & comfortable. Big downside was getting to hotel; method not entirely clear and buses poor

Posted by on 4 Mar 2020

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Comment from Hotel Management

5 Mar 2020 by Lourdes Perera

Dear Guest, Thank you very much for taking the time to review your last stay. We highly appreciate your feedback to improve the quality of our products and service. We hope to improve the future stays more pleasant and relaxing with the help of your feedback. Thank you

4 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

30 Jan 2020 by Joao

Dear Guest, Thank you for your review. Kind regards,

4 out of 5
Very muck liked the quality of the Sealy Bed mattress and pillows. The bedding was an excellent quality and very comfortable. We havent found a better nights sleep in any other hotel facility. Staff Reception facilities were positive and efficient. We'll certainly return again.

Posted by on 24 Jan 2020

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Comment from Hotel Management

12 Mar 2020 by Lourdes Perera

Dear Guest, Thank you for taking the time to share your experience with us, I am very pleased to have you as our guest and I am glad to hear that we made your stay memorable. I am very delightful to hear the wonderful words about our team and the hotel. I assure you that, your experience will duly be shared with the team. Hyatt family is very much looking forward to welcoming you back. Thank you

4 out of 5
nice clean rooms large bed. Toiletries in room. Taxi to terminal 3 costs £12.00.

Posted by on 21 Jan 2020

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Comment from Hotel Management

12 Mar 2020 by Lourdes Perera

Dear Guest, Thank you for taking the time to share your feedback with us, it was a pleasure to have you as our guest and I am delighted to hear that, all your expectations have been met during your recent stay at our hotel. Please be assured, your feedback has been duly shared with the team. Thank you

4 out of 5
Great location, free local bus to Heathrow. The room was nice, big TV and good bathtub to relax. Room service available all day.

Posted by on 27 Dec 2019

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5 out of 5
Very accessible with bus stop right outside for free travel to/from Heathrow airport on public bus. Room, in annex, was very quiet and as pictured online. Nothing major worth writing about. Everything else standard and as expected. Cheap stay and value for money at weekend rate I paid.

Posted by on 2 Dec 2019

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5 out of 5

Posted by on 24 Nov 2019

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5 out of 5
Great location, nice staff. Parking sucks though...

Posted by on 15 Oct 2019

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3 out of 5

Posted by on 26 Jan 2019

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4 out of 5
Hotel good in all respects breakfast was just what was required

Posted by on 12 Jan 2019

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About the Hyatt Place London Heathrow Airport

Location The Grove, West Drayton, England UB7 0DG

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Multilingual staff, gift shops/news stands, and concierge services are also featured at the business-friendly Hyatt Place London Heathrow Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hyatt Place London Heathrow Airport was completed in December 2016. This 4-star West Drayton hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 5 levels
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Heathrow Airport (LHR) (2.5 km / 1.6 mi)
  • Train station: Heathrow Central Station (3.4 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place London Heathrow Airport offers 350 forms of accommodation with laptop-compatible safes and coffee/tea makers. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Gallery Café – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Coffee to Cocktails – On-site bar. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 12.95 and GBP 15.95 for adults, and GBP 7.50 and GBP 7.50 for children (approximately)
  • Self-parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arora Heathrow
  • Arora Heathrow Hotel
  • Arora Hotel
  • Hyatt Place London Heathrow
  • Heathrow Arora
  • Heathrow Arora Hotel
  • Hotel Arora
  • Hotel Arora Heathrow
  • Arora Hotel Heathrow West Drayton, Greater London
  • Arora International Heathrow Harmondsworth
  • Arora International Heathrow Hotel Harmondsworth
  • Heathrow Hotel Bath Road West Drayton
  • Hyatt Place London Heathrow Airport Hotel
  • Heathrow Bath Road West Drayton
  • Heathrow Bath Road
  • Heathrow Hotel Bath Road West Drayton, Greater London
  • Hyatt Place London Hotel
  • Hyatt Place London
  • Hyatt Place London Heathrow Airport Hotel
  • Hyatt Place London Heathrow Airport West Drayton
  • Hyatt Place London Heathrow Airport Hotel West Drayton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.