"Hotel was v nice, clean & comfortable. Big downside was getting to hotel; method not entirely clear and buses poor " More
5 Mar 2020 by Lourdes Perera
Dear Guest, Thank you very much for taking the time to review your last stay. We highly appreciate your feedback to improve the quality of our products and service. We hope to improve the future stays more pleasant and relaxing with the help of your feedback. Thank you
30 Jan 2020 by Joao
Dear Guest, Thank you for your review. Kind regards,
12 Mar 2020 by Lourdes Perera
Dear Guest, Thank you for taking the time to share your experience with us, I am very pleased to have you as our guest and I am glad to hear that we made your stay memorable. I am very delightful to hear the wonderful words about our team and the hotel. I assure you that, your experience will duly be shared with the team. Hyatt family is very much looking forward to welcoming you back. Thank you
12 Mar 2020 by Lourdes Perera
Dear Guest, Thank you for taking the time to share your feedback with us, it was a pleasure to have you as our guest and I am delighted to hear that, all your expectations have been met during your recent stay at our hotel. Please be assured, your feedback has been duly shared with the team. Thank you
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Multilingual staff, gift shops/news stands, and concierge services are also featured at the business-friendly Hyatt Place London Heathrow Airport. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hyatt Place London Heathrow Airport was completed in December 2016. This 4-star West Drayton hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Parking (limited spaces)
Hyatt Place London Heathrow Airport offers 350 forms of accommodation with laptop-compatible safes and coffee/tea makers. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Gallery Café – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Coffee to Cocktails – On-site bar. Open daily.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
