28 Aug 2019 by Teodor
Dear guest, Thank you for taking the time to provide your feedback. We are sorry to see that we have scored below average on this occasion. If there is anything you want to discuss with us in regards to your stay, we would be more than happy to assist you with any questions and queries. Kind regards, Teodor Ganea
3 Apr 2019 by Teodor
Dear guest, Thank you for rating us. We are hoping to see you soon. Kind regards,
30 Jan 2019 by Teodor
Dear Stephanie, Thank you so much for sharing your feedback on your recent stay with us. Please allow me to apologize for the heating inconveniences and for the fact that unfortunately you had to move rooms at a late hour in the evening. This is certainly not what we expect our guests to experience when visiting us. Further I have also had a conversation with the night team and I can assure you that your feedback has not fallen on deaf ears. It is clear that these issues occurred due to the miscommunication in our departments. Once again I apologize for the inconvenience and I hope you will consider this as an isolated experience that will not deter you from staying with us in the future. Furthermore, I really hope that you will allow us to make it up to you and welcome you on your next visit to provide you with authentic Hyatt hospitality. Should you wish to discuss this matter further please do not hesitate in contacting me at any time. Sincerely, Teodor Ganea
30 Aug 2018 by Rahul Mahajan
Thanks for staying with us.
25 Apr 2018 by Rahul Mahajan
Dear Guest Thank you for staying with us. We appreciate your feedback! I have discussed your issue with our team to ensure it can be avoided. I hope to see you in near future to showcase authentic Hyatt hospitality.
5 Nov 2017 by Anto
Dear Guest, Thank you for your review of Hyatt Place Heathrow Hayes and we sorry for the inconvenience caused! . I have shared your comments with the team to ensure we continually evaluate and improve the service we provide to our guests. Best regards
28 Sep 2017 by Antonello
Thanks for staying with us. We appreciate your feedback Mr. Rick Kind regards Antonello
30 Jul 2017 by Anto
Dear Guest,Thank you for your review of Hyatt Place Heathrow Hayes.This is certainly not what our guests have come to expect from Hyatt. I have shared your comments with the Housekeeping Manager to ensure we continually evaluate and improve the service we provide our guests. I hope you will consider this as an isolated experience. I do hope you will continue to make Hyatt your preferred choice of hotel. Best regards
Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2067 square feet (192 square metres) and includes conference centres. A 24-hour fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Place West London/Hayes. For a fee, parking is available. This 4-star Hayes hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Hyatt Place West London/Hayes offers 170 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. This accommodation is furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch Flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, a complimentary bathrobe, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
Gallery Cafe – This restaurant specialises in international cuisine and serves breakfast, dinner and light fare. A children's menu is available.
Coffee to Cocktails Bar – On-site lobby lounge. Open daily.
24/7 Gallery Market – This bar specialises in Modern European cuisine and only serves light fare. Open 24 hours. Open daily.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.