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4.0 out of 5

"First time we used this hotel and it was a very good experience. The staff were friendly and the facilities were clean too. " More

By a verified traveller on Fri 28 Feb 2020

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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at IBIS STYLES London Heathrow East. During your stay, you'll be close to Twickenham Stadium. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy international cuisine while dining at ibis Styles Heathrow East
  • Continental breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • Guests speak favourably about the comfortable guestrooms and the breakfast
  • 2.8 mi (4.5 km) from Twickenham Stadium and 8.9 mi (14.3 km) from Hampton Court Palace
  • Pets welcome for a fee

IBIS STYLES London Heathrow East ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for IBIS STYLES London Heathrow East

Everyone (1) Couples (1)
3 out of 5

Posted by on 12 Mar 2020

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Comment from Hotel Management

13 May 2020 by Manuel Rincon

Dear Guest, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager

5 out of 5
First time we used this hotel and it was a very good experience. The staff were friendly and the facilities were clean too.

Posted by on 28 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

9 Mar 2020 by Manuel Rincon

Dear Billy Joe, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

About the IBIS STYLES London Heathrow East

Location 366 Great West Road, Hounslow, England TW5 0BD

Renovations + Closures

The following facilities or services will be unavailable from February 2 2022 to June 1 2022 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Dining venue(s)
  • Meeting facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi is free in public spaces. Event space at this hotel measures 194 square feet (18 square metres) and includes conference rooms. The eco-friendly IBIS STYLES London Heathrow East also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Hounslow hotel is smoke free.

  • 125 guestrooms or units
  • 194 sq ft of conference space
  • 18 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Isleworth Station (2.8 km / 1.7 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

IBIS STYLES London Heathrow East offers 125 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 25-inch Flat-screen televisions come with digital channels. Bathrooms include a shower. This Hounslow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Ibis Styles Heathrow East – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 10.00 per pet, per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 8.70 per person (approximately)
  • Self-parking fee: GBP 12.00 per day
  • Pet fee: GBP 10.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Master Robert Hotel Hounslow
  • Master Robert Hotel
  • Master Robert Hounslow
  • Master Robert
  • Ibis Styles London Heathrow
  • IBIS STYLES London Heathrow East Hotel
  • IBIS STYLES London Heathrow East Hounslow
  • IBIS STYLES London Heathrow East Hotel Hounslow
  • IBIS STYLES London Heathrow East (opening January 2020)

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.