"Expectation is everything and you can't expect too much for the price you pay to stay so conveniently in London. The room is perfectly adequate for a ... " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

Our customers tell us they enjoy the breakfast at ibis London City - Shoreditch. During your stay, you're just a quick walk from Brick Lane. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 348 rooms. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with flat-screen TVs, coffee/tea makers and phones
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests speak favourably about the comfortable guestrooms and the proximity to shopping
  • Steps from Brick Lane and 10 minutes on foot from Liverpool Street
  • Pets welcome for a fee (restrictions apply)

Double Room (Sweet Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£72 per night

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room (Sweet Room)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

ibis London City - Shoreditch ratings based on 35 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis London City - Shoreditch

Everyone (33)
4 out of 5
Expectation is everything and you can't expect too much for the price you pay to stay so conveniently in London. The room is perfectly adequate for a night away but I imagine would lose its charm if you stayed much longer. The bed was comfortable and noise was minimal with the only downsides being the need to use a central ironing room and, most annoyingly, the tiny towels. This one detail was what really fell below my expectations.

Posted by , from Southampton, UK on 4 Sep 2018

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4 out of 5
Close to bars and restaurants and close To the tube station

Posted by on 4 Sep 2017

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5 out of 5

London Stay

Everything was fine, we didn't have the buffet breakfast but friends with us said it was a little disappointing with foreign bacon, no sausage left and only scrambled egg. There are loads of other eating places in the area so it's not a problem though.

Posted by , from Yorkshire on 1 Aug 2017

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4 out of 5

Reasonable hotel in Shoreditch

Staff are friendly and efficient but few. Room was clean and comfortable as well as quiet. Bathroom toiletries are spare. Breakfast, which is not included, was an unpleasant affair with dirty, cluttered tables, no cutlery and hot food actually cold. Not worth £10. Mentioned to staff on check out and was refunded.

Posted by on 7 May 2017

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3 out of 5

You get what you pay for

Hotel is in a fantastic location, staff were friendly. Disappointed by cleanliness of room hairs in bed and hairs in shower. Also none of the rooms have baths which was my mistake.

Posted by , from herts on 3 Apr 2017

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4 out of 5

Good location, friendly staff.

Pros: The staff efficiency and friendly attitude. The location.
Cons: The décor in the rooms could be updated.
I chose this hotel because the location was convenient and the price was reasonable for a London hotel. The staff on arrival were friendly and the lobby and reception area was modern and bright. The room itself was a good size and clean, but to me, seemed a little dated. Not quite the same feel as the entrance area of the hotel.

Posted by on 8 Nov 2016

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4 out of 5
Établissement très bien situé ( moins de 100m du métro hammersmith & central ligne ). Personnel accueillant et disponible ! Léger bémol sur la propreté des toilettes à l arrivée (cuvette mal nettoyée) mais il a suffit de le signaler. Je recommande cet hôtel !

Posted by on 12 Feb 2019

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4 out of 5

Posted by on 2 Jan 2019

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5 out of 5
Super Lage. Sehr freundliches Personl, hilfsbereit. Jedoch Sauberkeit nicht gut, das Badzimmer war nicht sauber Abfluss fliess nicht! Musste gemeldet werden. Ansonsten London Empfelhenswert!!!

Posted by on 28 Dec 2018

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4 out of 5

Posted by on 6 Dec 2018

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About the ibis London City - Shoreditch

Location 5 Commercial Street, London, England E1 6BF

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Ibis London City - Shoreditch also features dry cleaning/laundry services and a safe deposit box at the front desk. This 3-star London hotel is smoke free.

  • 348 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: London (LHR-Heathrow) (32.2 km / 20 mi)
  • Train station: London Fenchurch Street Station (1 km / 0.6 mi)
  • Metro station: Aldgate East Station (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

Ibis London City - Shoreditch offers 348 forms of air-conditioned accommodation with coffee/tea makers. Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested.

  • Flat-screen television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Hairdryer available
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to noon.

Foggs – This restaurant specialises in international cuisine and only serves dinner.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • Pets: GBP 10.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 10.45 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis London City Hotel
  • ibis London City
  • Ibis London City Hotel London
  • ibis London City Shoreditch Hotel
  • Ibis London City England
  • ibis Shoreditch Hotel
  • ibis London City Shoreditch
  • ibis Shoreditch

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).