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4.3 out of 5

"There was a weird smell of sewage anyway time the toilet or sink was used. Also the air conditioning didn’t work well. " More

By a verified traveller on Tue 03 Sep 2019

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Twin Room, 1 Single Bed (SweetRoom)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£34* Per night/room 21 Mar - 22 Mar

Double Room, 1 Double Bed (SweetRoom)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at ibis London Stratford. During your stay, you'll be connected to a shopping centre and within walking distance of Westfield Stratford City. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 3-star hotel has 108 rooms over 3 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • All rooms offer flat-screen TVs, free toiletries and hairdryers
  • Free WiFi
  • Enjoy international cuisine while dining at Cafe
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • Guests speak favourably about the location and the value of their stay
  • Within a 15-minute walk of Westfield Stratford City and Queen Elizabeth Olympic Park
  • Pets welcome for a fee

ibis London Stratford ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis London Stratford

Everyone (5)
5 out of 5

Posted by on 22 Oct 2019

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Comment from Hotel Management

13 Nov 2019 by Aida

Dear Guest, Thanks for staying with us. We appreciate your feedback! kind regards

3 out of 5
There was a weird smell of sewage anyway time the toilet or sink was used. Also the air conditioning didn’t work well.

Posted by , from Dublin on 3 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by Aida Walgembe

Dear Deb, I was sorry to learn that the standard of the room allocated to you did not meet your expectations on this occasion. Your comments clearly indicate shortfalls in the standard of housekeeping and maintenance and as such, the general manager has addressed the issues you have raised with the relevant members of the team. I apologies for any inconvenience or discomfort caused to you by these shortfalls in the standard of your accommodation. Kind Regards

5 out of 5
A very clean and modern hotel with friendly staff. Ideal for public transport and close to the East London tourist attractions'

Posted by on 30 Aug 2019

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Comment from Hotel Management

23 Sep 2019 by Aida Walugembe

Dear Guest, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. kind regards

5 out of 5

Friendly staff, quality amenities.

Pros: Good location for Olympic park and Westfield shopping centre. Very comfortable room and very friendly, professional and helpful staff.
Location: Olympic park and towere is well worth a visit. Great shopping in Westfield shopping centre. Railway and bus staion very close.
This is our third stay and we cannot fault anything.

Posted by , from Tenerife on 26 Jul 2016

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4 out of 5
Liikenneyhteydet Lontoon keskustaan ovat loistavat. Aamiainen ehkä hiukan huonontunut vuodessa, mutta ihan ok.

Posted by on 19 Feb 2020

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Comment from Hotel Management

21 Mar 2020 by Chiara

Dear Guest, So glad you had an enjoyable time at ibis London Stratford ! We very much appreciate you feedback and we hope to see you again soon. Kind regards, Chiara Ventura

4 out of 5
Nice, no noise, good breakfast. If uses underground great place to sleep between visiting city

Posted by on 23 Jan 2019

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Comment from Hotel Management

15 Mar 2019 by Aida Walugembe

We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. kind regards

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi and wired Internet. The business-friendly ibis London Stratford also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. This 3-star London hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free wired Internet

Transport

  • Airport: London (LCY-London City) (7.5 km / 4.7 mi)
  • Train station: Maryland Station (0.6 km / 0.4 mi)
  • Metro station: Stratford High Street DLR Station (0.6 km / 0.4 mi)

Room Amenities

Ibis London Stratford offers 108 forms of accommodation with a hairdryer and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 5
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 8.95 for adults and GBP 4.95 for children (approximately)
  • Fee for in-room wired Internet: GBP 8.99 per 24-hour period (rates may vary)
  • Nearby parking fee: GBP 5 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Hotel London Stratford
  • ibis London Stratford
  • London Stratford ibis
  • Accor London Stratford
  • Hotel Ibis London
  • ibis London Stratford Hotel
  • Ibis London Stratford Hotel London
  • Ibis London Stratford England
  • ibis London Stratford Hotel
  • ibis London Stratford London
  • ibis London Stratford Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.