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5.0 out of 5

"Very convenient for what I needed. Reception let me check in early so I could carry on working. Breakfast was good. " More

By a verified traveller on Tue 11 Jun 2024

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Double Room, 1 Double Bed (Plaza)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds (Plaza)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Ibis London Sutton Point's good location gets good marks from our customers. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Amenities include a front desk safe, a car charging station and a lift
  • Guests speak favourably about the clean guestrooms and the location
  • 12 minutes by car from Surrey Hills and 14 minutes from Wimbledon Tennis Club

ibis London Sutton Point ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for ibis London Sutton Point

Everyone (1)
5 out of 5
Very convenient for what I needed. Reception let me check in early so I could carry on working. Breakfast was good.

Posted by on 11 Jun 2024

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Comment from Hotel Management

12 Jun 2024 by Saira CIELOSZYK, General Manager

Dear David,Thank you for your 5/5 review regarding your recent stay at Ibis London Sutton Point. We are thrilled to hear that you enjoyed your time with us and were able to accommodate your need to check in early and complete your work without interruption.We look forward to warmly welcoming you back again in the near future.Kind RegardsSaira CIELOSZYKGeneral Manager

5 out of 5
Surprisingly large hotel running pretty well with minimal staff. Reception can be a bit slow during the rush hour but then she was single handed. Staff friendly. Accomodation very good. Sleep quality was good. Slight hitch with bathroom just before checkout as shower flooded the bathroom floor and had started to hit bedroom carpet. Not a big fan of the town so probably won't be back but recommend hotel to those that are.

Posted by , from Kingston Upon Thames on 31 Jul 2023

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Comment from Hotel Management

7 Sep 2023 by General Manager

Dear Trevor,Thank you for taking the time to provide your feedback following your recent stay at our hotel. We appreciate your review and are delighted to hear that you had an overall positive experience with us.We're pleased to hear that you found our accommodation very good and that your sleep quality was satisfactory. We apologize for the inconvenience you experienced with the bathroom issue just before checkout. Rest assured, we will investigate the matter to ensure it does not recur.Regarding the reception during peak times, we appreciate your understanding of the challenges faced by our staff during rush hours. We continuously strive to improve our service, and your feedback is essential in this regard.We are grateful for your recommendation to potential future guests, and we understand that the town may not be everyone's preference. Nonetheless, we are pleased to have had the opportunity to host you, and we hope that if your travels ever bring you back to the area, you might consider staying with us again.Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Best regards,Saira CIELOSZYK

About the ibis London Sutton Point

Location 8 Sutton Plaza, Sutton, England SM1 4FS

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis London Sutton Point also features concierge services, a front desk safe, and a television in common area. This 3.5-star Sutton hotel is smoke free.

  • 99 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2019
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Train station: Sutton Station (0.2 km / 0.1 mi)

Room Amenities

Ibis London Sutton Point offers 99 air-conditioned accommodations, with free toiletries. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead. This Sutton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (weekly)
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays.

Charlies Corner – This bistro serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Credit card pre-authorization
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.50 to 13.50 for adults and GBP 6.75 to 6.75 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis London Sutton Point Hotel
  • ibis London Sutton Point Sutton
  • ibis London Sutton Point Hotel Sutton
  • ibis London Sutton Point (Opening Summer 2021)

You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.