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"Great location and it’s a nicely decorated hotel. We were placed on the fifth floor in a tiny room. The bathroom door only opened a tiny amount as i ... " More

By a verified traveller on Mon 20 Feb 2023

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Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£83* Per night/room 25 Mar - 26 Mar

Room, 2 Single Beds (The Duet)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Ibis Styles London Gloucester Road's good location gets good marks from our customers. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and coffee/tea in a common area
  • Guests speak favourably about the location and the proximity to public transport
  • Within a 10-minute walk of Natural History Museum and Imperial College London

ibis Styles London Gloucester Road ratings based on 32 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for ibis Styles London Gloucester Road

Everyone (7) Couples (15) Business (1) Family (2) Friends (4) Other (1)
3 out of 5
Great location and it’s a nicely decorated hotel. We were placed on the fifth floor in a tiny room. The bathroom door only opened a tiny amount as it hit the bed. So you had to squeeze into the bathroom between the bed and the large wall mounted TV. The bathroom was equally tiny. Floorboards were incredibly squeaky in this room and the room next door which woke us up every time somebody next door walked around during the night. There was also a loud banging noise that appeared to be coming from the roof which woke us several times and the two nights we were away. It’s a pity there were these issues as it was otherwise a nice hotel but sadly, when the main reason for choosing a hotel is to sleep, being kept awake makes this hotel a no go.

Posted by , from Birmimgham on 20 Feb 2023

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Comment from Hotel Management

22 Feb 2023 by ibis Styles London Gloucester Road Team

Dear Guest,Thank you for taking the time to review your stay.It is pleasing to hear you had a good stay with us. However, we are sorry to hear that you experienced some noise disturbance in your room, we encourage our guests to let us know of any issues during their stay so that our team can rectify them promptly. We have taken note of your comments and passed them to our maintenance team.Kind regards,ibis Styles London Gloucester Road Team

3 out of 5

Very nicely situated

Pros: Situation
Cons: Customers safety in the bathroom.
Location: Close to museums, and tube station
This hotel is very nicely situated for museums, tube station and all central London access. The room was clean. We had a room upgrade which we paid extra for. The bed was good, the decoration very dreary and the bathroom was extremely disappointing. The bath was tiny and the toilet was behind a radiator which was boiling hot and you had to squeeze behind it sideways on, to sit on the loo. My partner despite being careful burnt his leg 3 times and I managed to do it once quite badly. He was 6'4 and so I thought it, not very thoughtful to put him in that room that really was for mini people. Their was not much drawer space and the wardrobe was only for shirts. We were in the under ground floor which was very noisy at night when people were checking out at 3am above us. The tea and coffee making facilities only supplied 2 teabags per day unless you went upstairs to ask for more. I would say do not bother paying for a room upgrade as you only get bathrobes which we didn't use.

Posted by , from West Sussex on 18 Apr 2017

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Comment from Hotel Management

25 Apr 2017 by Hotel Manager

Dear Teresa, Thank you for your feedback which certainly helps us to monitor and improve our services. I apologise for the shortfall in service issues you encountered during your visit. I have today shared your feedback with the team and they also join me in apologising for the service issues you experienced. Thank you once again for bringing this to my attention and I hope that we will have an opportunity to show you our true service standards. Hotel Manager.

4 out of 5

Lovely stay

Lovely hotel. Our room was large with a great bathroom. Unfortunately is was quite dark as it was on the ground floor on the street, so there were heavy curtains for privacy. The bed was too small for full comfort and really needs to be 5 feet in width. We didn't have breakfast, so we cannot comment on the food. The location was terrific. We were very close to a tube station, and surrounded by lovely restaurants.

Posted by on 16 Sep 2015

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3 out of 5

Very Small rooms

I had booked a room with terrace at this hotel. On arrival we where served quickly but the room we were allocated was tiny and dark you could not easily manoeuvre around the bed, and while the hotel offered free wifi we could not connect to it in the room. I spoke to reception who were very helpful and changed our room. The next room was much lighter, still quite small but a better design and had a nice terrace, and a slightly bigger bathroom and I could connect to wifi. The hotel was convenient to the tube. I would not stay here again because of the room size.

Posted by on 13 Jun 2015

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4 out of 5
Over all good value for money.

Posted by on 21 Jun 2022

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4 out of 5
- Das Hotel ist sehr zentral gelegen, praktisch gegenüber der Underground Station "Gloucester Road" - "USB-Steckdosen" bei den Nachttischen - Doppelzimmer sehr klein, hatte keinen Kleiderschrank

Posted by on 14 Oct 2019

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4 out of 5
Sehr gute Anbindung. Busstation direkt vor der Tür. Tube Station Gloucester Road 80 m entfernt. Linien: District/Circle und Piccadilly Line. Restaurants und Einkaufsmöglichkeiten direkt am Hotel. Royal Albert Hall fußläufig - 12 Min. entfernt. Während meines Aufenthaltes war ein Lift defekt und die Wassertemperatur war nicht optimal. Staff sehr hilfsbereit. Frühstücksbuffet ausreichend bis gut. Brot/Brötchenauswahl, Obst, Ei, Aufschnitt, Marmelade, Tee, Kaffeesortiment über. Maschine. Hotel erfüllt locker 3 Sterne Standard.

Posted by on 1 Sep 2019

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4 out of 5

Posted by on 2 Nov 2018

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3 out of 5
Dans l’ensemble correct sans plus. Bien pour 2 voir 3 jours . Chambres petites et pas très bien nettoyé à la va vite

Posted by , from paris on 2 Jan 2018

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4 out of 5
Viihtyisaa ystavallista ok kuntosali yhteistilat kaikki toimi aina voi menna uudelleen

Posted by on 16 Dec 2017

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Comment from Hotel Management

19 Dec 2017 by Kamran Riaz

Arvoisa vieras, Kiitos, että tutustut Best Western the Cromwell -hotelliin. Olen iloinen voidessani lukea, että olit tyytyväinen oleskeluun. Kiitos, että pysytte meidän kanssamme ja odotamme innolla sinua takaisin nautinnollisempaan oleskeluun. Ystävällisin terveisin, Kamran Riaz Duty Manager

About the ibis Styles London Gloucester Road

Location 110 Cromwell Rd, London, England SW7 4ES

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Ibis Styles London Gloucester Road also features coffee/tea in common area, dry cleaning/laundry services, and express check-in. You'll have access to the indoor pool at a partner property. This 3-star London guest house is smoke free.

  • 84 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: West Brompton Underground Station (1.7 km / 1 mi)
  • Metro station: Gloucester Road Underground Station (0.1 km / 0.1 mi)

Room Amenities

Ibis Styles London Gloucester Road offers 84 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This London guest house provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10 per person
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Styles London Gloucester Road Guesthouse
  • Best Western Cromwell House
  • Best Western Cromwell House London
  • ibis Styles Gloucester Road Guesthouse
  • ibis Styles Gloucester Road
  • Best Western The Cromwell Hotel London
  • Ibis Styles London Gloucester Road England
  • ibis Styles Gloucester Road Opening January 2018
  • ibis Styles London Gloucester Road (Opening January 2018)
  • Best Western The Cromwell
  • ibis Styles London Gloucester Road London
  • ibis Styles London Gloucester Road Guesthouse
  • ibis Styles London Gloucester Road Guesthouse London

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.