25 Apr 2017 by Hotel Manager
Dear Teresa, Thank you for your feedback which certainly helps us to monitor and improve our services. I apologise for the shortfall in service issues you encountered during your visit. I have today shared your feedback with the team and they also join me in apologising for the service issues you experienced. Thank you once again for bringing this to my attention and I hope that we will have an opportunity to show you our true service standards. Hotel Manager.
Ibis Styles London Gloucester Road offers its guests complimentary newspapers in the lobby, dry cleaning/laundry services, and 24-hour room service. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the bar/lounge. The eco-friendly ibis Styles London Gloucester Road also features a television in common area and a lift. This 3-star London guesthouse is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Ibis Styles London Gloucester Road offers 85 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a bath and shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
24-hour room service is available.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.