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"Sofa was dirty, room was cold. Check in was smooth, good bed linens. " More

By a verified traveller on Thu 11 Apr 2019

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Hotel Description

Our customers tell us that they can't get enough of the restaurant at Imperial Court Suites. During your stay, you're just a quick walk from Queensway. You'll find features such as free WiFi in public areas and laundry facilities. This 4-star apartment has 24 apartments over 4 floors. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a flat-screen TV and free toiletries
  • Free WiFi
  • Amenities include laundry facilities and a lift
  • Guests speak favourably about the location and the proximity to public transport
  • Steps from Queensway and 5 minutes on foot from Kensington Gardens

Superior Apartment, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£51* Per night/room 19 Jul - 20 Jul

Superior Studio, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Studio (Triple)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Superior Apartment, 1 Bedroom (Sleeps 4)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Superior Apartment, 1 Bedroom (Sleeps 3)

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Imperial Court Suites ratings based on 9 verified reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Imperial Court Suites

Everyone (5) Couples (3) Family (1)
3 out of 5
Sofa was dirty, room was cold. Check in was smooth, good bed linens.

Posted by on 11 Apr 2019

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3 out of 5
Gute U-Bahn Anbindung. Hinter dem Haus gibt es noch viele Restaurants und gute Einkaufsmöglichkeiten. Zimmer sind nicht wie auf dem Foto, sondern wesentlich älter und schlechteren Zustand.

Posted by on 8 Mar 2020

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5 out of 5
la qualité du lit et du matelas est très bonne, la douche est très bien aussi/ ce qui m’a le plus déplu est la saleté des murs, il y’a air des traces brunes, et quelques taches sur le lit :(

Posted by on 27 Jan 2020

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5 out of 5
+ Tolle Lage , gut ausgestattet , tolle tischbar - Depot 200 Pfund, nicht gut abgedichtet, haare bei Matratze gefunden

Posted by on 27 Dec 2019

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3 out of 5

Posted by on 22 Jun 2019

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1 out of 5

Posted by on 21 May 2019

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4 out of 5

Posted by on 19 Feb 2019

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3 out of 5
Zimmer war nicht wirklich sauber und sehr klein. Lage ganz in Ordnung. Preis-Leistungsverhältnis stimmt nicht. Für 30 Pfund mehr kann man sich ein schönes 4 Stern Hotel buchen. Für 3 Nächte in Ordnung, alles mehr ist eine Zumutung!

Posted by on 30 Oct 2018

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3 out of 5

Huoneisto jossa parasta sijainti

Pros: Sijainti oli parasta
Cons: Meluisa huoneisto, kaikki kantautuu sisälle ylhäältä ja ulkoa. Ilmastointi oli huono. Astioita oli niukasti.Kosmetiikkatuoteet oli palasaippua
Location: Hyvät yhteydet ja helppo löytää perille. Kaupat ja ravintolat lähellä.
Kuvat eivät vastanneet luvattua : Tarjottu huoneisto oli todella pieni.Saimme vaihdettua huoneiston myös sen likaisuuden vuoksi eikä ilmastointi toiminut.Kaikki oli tuttua ja halvinta Ikeaa.

Posted by , from Kerava on 11 Oct 2016

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Comment from Hotel Management

25 Oct 2016 by Nasima (Reservations)

Dear Guest Thank you for taking the time to post your feedback. We apologies for the inconvenience, and we are sorry to hear you were unhappy with apartment. And also we have passed on your comments to the property manager. we take all guest reviews seriously, and your comments will really help us to improve our service. Kind Regards

Property Features

As a guest of Imperial Court Suites, you'll find laundry facilities and a lift. Public spaces have free WiFi. A complete renovation of Imperial Court Suites was completed in 2016. This 4-star London apartment is smoke free.

  • 24 guestrooms or units
  • 4 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LCY-London City) (19.8 km / 12.3 mi)
  • Train station: London Paddington Station (1.6 km / 1 mi)
  • Metro station: Bayswater Underground Station (0.3 km / 0.2 mi)

Room Amenities

Imperial Court Suites offers 24 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Accommodation at this 4-star apartment has kitchens. Bathrooms include a shower and complimentary toiletries. This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on a limited basis and microwaves can be requested.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Microwave available
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to 55 Inverness Terrace To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to 55 Inverness Terrace
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include a fire extinguisher and a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; enhanced cleanliness; enhanced cleanliness.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; enhanced cleanliness; enhanced cleanliness.Contactless check-out is available.

  • Property is not cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Imperial Court Suites Apartment London
  • Imperial Court Suites London
  • Imperial Court Suites Apartment
  • Imperial Court Suites Apartment London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.