25 Oct 2016 by Nasima (Reservations)
Dear Guest Thank you for taking the time to post your feedback. We apologies for the inconvenience, and we are sorry to hear you were unhappy with apartment. And also we have passed on your comments to the property manager. we take all guest reviews seriously, and your comments will really help us to improve our service. Kind Regards
As a guest of Imperial Court Suites, you'll find laundry facilities and a lift. Public spaces have free WiFi. A complete renovation of Imperial Court Suites was completed in 2016. This 4-star London apartment is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Imperial Court Suites offers 24 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Accommodation at this 4-star apartment has kitchens. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on a limited basis and microwaves can be requested.
Special check-in instructions:
The front desk is open daily from 8:00 AM - midnight. The check-in location differs from the property location. To check in, go to 55 Inverness Terrace This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 8:00 AM - midnight.
The check-in location differs from the property location. To check in, guests will need to go to 55 Inverness Terrace
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless checkout is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.