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3.7 out of 5

"Amazing staff great food excellent service.. great location " More

By a verified traveller on Mon 28 Jan 2019

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Hotel Description

The Carlton Tower Jumeirah's great location gets high marks from our customers. During your stay, you're just a quick walk from Harrods. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. Built in 1961, this 5-star hotel has 216 rooms over 16 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and minibars
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with aromatherapy, body treatments or thalassotherapy at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes 2 outdoor tennis courts, a health club and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Harrods and Hyde Park

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Balcony (Garden)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Carlton Tower Jumeirah ratings based on 3 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Carlton Tower Jumeirah

Everyone (2) Family (1)
5 out of 5
Amazing staff great food excellent service.. great location

Posted by on 28 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Paul Skinner

We are grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. We sincerely look forward to serving you again. Warm regards,

4 out of 5

Posted by on 27 May 2019

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Comment from Hotel Management

29 May 2019 by Paul Skinner

Thank you so much for taking a few moments to let us know how we are doing. Kind regards

2 out of 5

Mauvais choix d'hôtel

Trop cher par rapport à la qualité. Les chambres ne valent pas un 5 étoile de Londres.

Posted by on 29 Oct 2012

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About the The Carlton Tower Jumeirah

Location On Cadogan Place, London, England SW1X 9PY

Renovations + Closures

This property will be closed from 01 September 2019 until 30 June 2020 for renovations and will resume operation once the renovation has been completed (completion date subject to change).

 

Property Features

The Carlton Tower Jumeirah offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a limo/town car service. A health club, a hot tub, and a sauna are also featured at the luxury The Carlton Tower Jumeirah. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star London hotel is smoke free.

  • 216 guestrooms or units
  • 16 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1961
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis courts -2
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (24.6 km / 15.3 mi)
  • Train station: London Victoria Rail Station (1.7 km / 1.1 mi)
  • Metro station: Knightsbridge Underground Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Carlton Tower Jumeirah offers 216 forms of air-conditioned accommodation with minibars and espresso makers. Plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Chinoiserie – On-site restaurant.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 39 per person (approximately)
  • Self-parking fee: GBP 55 per day
  • Valet parking fee: GBP 55 per day
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Jumeirah
  • Carlton Jumeirah Tower
  • Carlton Tower
  • Carlton Tower Jumeirah
  • Jumeirah Carlton
  • Jumeirah Carlton Tower
  • Jumeirah Carlton Tower Hotel
  • Jumeirah Carlton Tower Hotel London
  • Jumeirah Carlton Tower London
  • Jumeirah Carlton Hotel
  • Jumeirah Carlton London
  • Jumeirah Carlton Tower London, England
  • Jumeirah Carlton Tower
  • The Carlton Tower Jumeirah Hotel
  • The Carlton Tower Jumeirah London
  • The Carlton Tower Jumeirah Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The Carlton Tower Jumeirah is listed in the 2011 Condé Nast Traveller Gold List of the world's best places to stay.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.