"The mattress was lump and uncomfortable. Too soft also " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

Jurys Inn London Croydon's quiet location gets good marks from our customers. During your stay, you'll be close to Selhurst Park Stadium. A restaurant, a bar and a coffee shop/café are available. This 3.5-star hotel has 240 rooms over 12 floors. All rooms offer TVs and coffee makers.

  • Air-conditioned rooms with TVs, room service (during limited hours) and coffee/tea makers
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms and laundry facilities
  • Guests speak favourably about the value of their stay and the proximity to the airport
  • 6 minutes by car from Selhurst Park Stadium and 11 minutes from Crystal Palace National Sports Centre

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£42* Per night/room 29 Sep - 30 Sep

Executive Room (Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Executive Room (King Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Superior Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Jurys Inn London Croydon ratings based on 52 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jurys Inn London Croydon

Everyone (17) Couples (14) Business (1) Family (4) Friends (6) Other (9)
3 out of 5

Posted by on 25 Aug 2019

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Comment from Hotel Management

25 Aug 2019 by Atanu

Dear Guest, Thank you very much for your time to review. We will look forward to welcome you back at Jurys Inn Croydon. Regards, Atanu

5 out of 5

Posted by on 12 Aug 2019

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Comment from Hotel Management

18 Aug 2019 by Jurys Inn Croydon

Thank you for your fantastic rating. We are pleased that you have enjoyed so many elements of your stay and we look forward to welcoming you again in the future. Best regards,

2 out of 5
Key card had to be reset every time I left the room. Power was turned off mid night and no way to turn it back on

Posted by on 31 Mar 2019

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Comment from Hotel Management

14 Apr 2019 by Jurys Inn London Croydon Team

Dear Guest, Thank you for your review. I greatly appreciate you taking the time to bring this matter to my attention and I do apologize for any inconvenience you may have experienced during your stay . It is our goal to consistently provide superior service and accommodations and your comments are very important to us. Once again, we appreciate you taking the time to share your comments with us. We look forward to welcoming you back in our hotel. Kind Regards,

4 out of 5

Posted by on 11 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by Jurys Inn London Croydon Team

Dear Guest, Thank you for choosing to stay at Jury’s Inn London, Croydon and taking the time to provide us with feedback on your experiences which we both value and appreciate. We constantly strive for excellence and reviews such as this are always encouraging. We look forward to welcoming you back.

4 out of 5
An excellent location for access to central London with both London Bridge and Victoria a short train ride away. Hotel is modern, clean and staff friendly and helpful. Car parking is a minor inconvenience as it's a 5 minute walk up the road, but not too much hassle - be sure to get a parking discount voucher from Reception when checking out too - I saved £18 on two days parking. Unfortunately our family room wasn't set up prior to arrival so at 10pm we had to wait almost 30 minutes for someone to bring additional bedding for the sofa bed, which was a little frustrating - it may be worth calling ahead. We did book in the morning for that evening so perhaps the short notice caught them out.

Posted by , from Hampshire, GB on 25 Feb 2019

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Comment from Hotel Management

27 Feb 2019 by Jurys Inn London Croydon Team

Dear JasonR, Thank you for your review and I sincerely apologise for any shortcoming your experienced whilst stay with us. Please be assured that we continually review the service and standards throughout the property and your feedback is welcome at this time. I hope you will return to experience any improvements in the future. Best Regards,

5 out of 5
It was Amazing , the room was spacious and the bed was comfortable. The cleanliness of the hotel was Ace, very friendly staff :) . I definitely would recommend to anyone

Posted by on 28 Jan 2019

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Comment from Hotel Management

29 Jan 2019 by Jurys Inn Croydon Team

Dear Guest, Thank you for your fantastic rating. We are pleased that you have enjoyed so many elements of your stay and we look forward to welcoming you again in the future. Best regards,

5 out of 5

The mattress

The mattress was lump and uncomfortable. Too soft also

Posted by , from London on 26 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Jurys Inn Croydon Team

Dear Delroy, Thank you for taking the time to give feedback after your recent stay with us. We are sorry to hear about the mattress issues which you experienced during you stay. Your comments have been passed on the relevant department to ensure this won't happen in future. We look forward to welcoming you back. Kind Regards,

4 out of 5

spacious room

Pros: convience to shopping malls
Cons: management of the room keepers
Location: location is in the center of commercial buildings and shopping places and transportation is good
overall is good but a pity that I saw the hotels were put on the floor near the lift door and those towel are clean ones. I think the room keeper can do better on thia, thamks

Posted by , from UK on 21 Sep 2017

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4 out of 5
Short stay one night overall impression very good. Friendly helpful staff would definatley stay again.

Posted by , from Brighton U.K. on 3 Sep 2017

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5 out of 5
Room was very nice and clean. Staff was very friendly. I would definitely recommend this hotel

Posted by on 16 Oct 2016

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About the Jurys Inn London Croydon

Location Wellesley Road, Croydon, England CR0 9 XY

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. The eco-friendly Jurys Inn London Croydon also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Smoking is allowed in designated areas at this 3.5-star Croydon hotel.

  • 1 building
  • 240 guestrooms or units
  • 12 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • Smoking in designated areas

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Airport: London (LGW-Gatwick) (35.8 km / 22.2 mi)
  • Train station: East Croydon Station (1.6 km / 1 mi)
  • Metro station: Wellesley Road Tram Station (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

Jurys Inn London Croydon offers 240 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Business-friendly amenities include desks, safes and telephones. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7 AM to 11 AM.

On-site venue – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.95 per person (approximately)
  • Nearby parking fee: GBP 11.25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Croydon Inn
  • Croydon Jurys Inn
  • Jurys Croydon
  • Jurys Croydon Inn
  • Jurys Croydon London
  • Jurys Inn Croydon London
  • Jurys Inn London Croydon
  • Jurys London Croydon
  • London Croydon Jurys Inn
  • London Jurys Inn Croydon
  • Jurys Inn London
  • Croydon Jurys Hotel
  • Jurys Hotel Croydon
  • Jurys Inn Croydon Hotel Croydon
  • Jurys Inn London Croydon Hotel
  • Jurys Inn London Croydon Croydon
  • Jurys Inn London Croydon Hotel Croydon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.