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"Staff are always helpful and rooms are clean and a good size " More

By a verified traveller on Mon 02 Sep 2019

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Hotel Description

The comfortable rooms at K West Hotel & Spa get high marks from our customers. During your stay, you'll be within walking distance of Westfield London Shopping Centre. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This 4-star hotel has 219 rooms over 7 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and fridges
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body treatments, hot stone massages or body scrubs at K Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and aerobics classes
  • Guests speak favourably about the proximity to shopping and the beds
  • Within a 15-minute walk of Westfield London Shopping Centre and Kensington High Street

Junior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£95* Per night/room 2 Aug - 3 Aug

Executive Double Room (Superking Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

K Suite( Superking Bed )

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

K West Hotel & Spa ratings based on 40 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for K West Hotel & Spa

Everyone (17) Couples (12) Family (7) Friends (3)
5 out of 5

Posted by on 12 Feb 2020

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4 out of 5

Posted by on 16 Dec 2019

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2 out of 5

Posted by on 24 Oct 2019

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5 out of 5

Posted by on 9 Sep 2019

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5 out of 5
Staff are always helpful and rooms are clean and a good size

Posted by on 2 Sep 2019

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3 out of 5
Close to shops and pubs an all other amenities good locations

Posted by on 20 Aug 2019

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4 out of 5
The property overall was nice, the room itself was hit and miss, in parts it was very modern but then looked old in other areas. The gym was free to use but the spa facilities wasn't. You'd think the use of the pool/sauna would be included in the price of the room but it's not. Overall I don't quite think it's good value for money. There was also some kind of event on just outside our room which wasn't a problem on the Saturday but when they were taking down the equipment on Sunday morning it was very loud so it was quite annoying while trying to sleep and the hotel didn't warn us at all.

Posted by on 18 Jun 2019

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4 out of 5

Posted by on 11 Jun 2019

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4 out of 5

Posted by on 8 Apr 2019

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5 out of 5

Posted by on 4 Mar 2019

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Renovations + Closures

This property is closed from 23 March 2020 to 31 July 2020 (dates subject to change).

The property is closed during July, June and May.

Property Features

K West Hotel & Spa offers its guests a full-service spa, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A steam room, spa services, and a library are also featured at the eco-friendly K West Hotel & Spa. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 1 building
  • 219 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (21.3 km / 13.2 mi)
  • Train station: London Shepherd's Bush Station (1.3 km / 0.8 mi)
  • Metro station: Shepherd's Bush Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

K West Hotel & Spa offers 219 forms of accommodation with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

K West Hotel & Spa has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a spa tub and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, K Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in on Saturdays and Sundays is 3 PM.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-in and contactless check-out are available.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place a charge on the guest's credit card for the cost of the first night 24 hours prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. Invalid cards will result in a canceled reservation.

Guests are required to produce a valid credit card with pin number at check-in, which will be pre-authorised GBP 50 per day to cover any extras.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay
  • Spa fee: GBP 25 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 12.00 per person (approximately)
  • Self-parking fee: GBP 29 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night
  • Facilities fee: GBP 25 per person, per day and includes use of: sauna; spa tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel K West
  • K West Hotel
  • K West Hotel London
  • K West London
  • K West Hotel & Spa London, England
  • k West Hotel And Spa
  • K West
  • K West Hotel & Spa Hotel
  • K West Hotel & Spa London
  • K West Hotel & Spa Hotel London

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.