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3.8 out of 5

"The room we stayed in this time ws excellent ,nice and big,no broken taps. The staff were helpful and friendly . " More

By a verified traveller on Fri 25 Oct 2019

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Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

The clean rooms at Kingston Lodge Hotel get good marks from our customers. During your stay, you're just a quick walk from Kingston Hospital. Free WiFi in public areas, a restaurant and a bar are available. Built in 1800, this 4-star hotel has 67 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee makers
  • Free WiFi
  • Enjoy a bite to eat at The Atrium Brasserie, a brasserie with garden views
  • Full breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 7 minutes by foot from Kingston Hospital and a 1-minute drive from Richmond Park
  • Pets welcome for a fee

Kingston Lodge Hotel ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kingston Lodge Hotel

Everyone (3) Couples (2)
5 out of 5

Posted by on 12 Feb 2020

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5 out of 5
The room we stayed in this time ws excellent ,nice and big,no broken taps. The staff were helpful and friendly .

Posted by on 25 Oct 2019

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4 out of 5

Posted by on 15 Sep 2019

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3 out of 5
Chambre propre. Serviettes salle de bain sur radiateur

Posted by on 11 Aug 2019

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3 out of 5
A few issues I didn't expect for a 4*. Limited characters, please see tripadvisor.

Posted by on 19 Jun 2019

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Comment from Hotel Management

23 Aug 2019 by Denise Ummat. Director

We can only apologise for any issues you experienced whilst staying with us and will look at any correspondence we have received regarding this.

3 out of 5

Convenient for Hampton Court and Kempton Park

Pros: Plentiful parking
Cons: Staff, as above. Need for air-conditioning.
Although the room was clean, and the food pretty good, the staff did not seem to know their jobs, and there was a lack of attentiveness to us. Breakfast was tasty, but there was no effort to offer coffee, keep jams etc neat and tidy, provide spoons and tongs where appropriate. There was no British beer on offer. The bar-person even tried to convince me that Guinness is a German brew.

Posted by on 28 Apr 2018

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 50 square feet (5 square metres) and includes conference centres. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Kingston Lodge Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Kingston Upon Thames hotel.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • 50 sq ft of conference space
  • 5 sq. m of conference space
  • Built in 1800
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Kingston Upon Thames Norbiton Station (1 km / 0.7 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Kingston Lodge Hotel offers 67 forms of accommodation with complimentary bottles of water and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.

The Atrium Brasserie – Overlooking the garden, this brasserie serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.

Kingston Lounge Bar – This lobby lounge serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Open daily.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 72 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 12.00 for adults and GBP 7.95 for children (approximately)
  • Uncovered self-parking fee: GBP 1.00 per day
  • Uncovered extended parking fee: GBP 1.00 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brook Kingston
  • Brook Kingston Kingston Upon Thames
  • Brook Kingston Lodge Hotel
  • Brook Kingston Lodge Hotel Kingston Upon Thames
  • Kingston Brook
  • Kingston Lodge Hotel Hotel
  • Brook Kingston Lodge Hotel
  • Kingston Lodge Hotel Kingston Upon Thames
  • Kingston Lodge Hotel Hotel Kingston Upon Thames

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.