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"Hotel is ok. But our room was in the basement with bars on the Windows. Which were also frosted so you could not see out at all. It felt very claustro ... " More

By a verified traveller on Sun 04 Jun 2017

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Hotel Description

Our customers tell us that they enjoy the convenient parking at Lancaster Gate Hotel. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 1866, this 3-star hotel has 196 rooms over 8 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Enjoy international cuisine while dining at Serpentine Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the restaurant and the central location
  • Within a 15-minute walk of Hyde Park and Kensington Palace

Double Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max
£72* Per night/room 20 Oct - 21 Oct

Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Lancaster Gate Hotel ratings based on 71 verified reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lancaster Gate Hotel

Everyone (45) Couples (2) Family (3) Friends (1)
4 out of 5
reasonably priced hotel in a great neighbourhood, large rooms for London

Posted by , from Zurich on 23 Oct 2018

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4 out of 5
Overally is good hotel. Some of the floor in room or at hallway seemed to be sinked abit, but in the end it was minor thing for me.

Posted by on 13 Sep 2018

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3 out of 5

No view

Hotel is ok. But our room was in the basement with bars on the Windows. Which were also frosted so you could not see out at all. It felt very claustrophobic.

Posted by on 4 Jun 2017

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5 out of 5

Good location clean and friendly

Pros: Easy to get from the tube and fairly central
Cons: Nothing
Location: Did not explore
Nice atmosphere clean good staff . Rasonably priced

Posted by on 30 Oct 2016

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4 out of 5
Sehr *sauber, nett und bemüht. Das Hotel ist halt etwas älter Jahrgang dadurch sehr starke ungedämpfte Geräuschkulisse sowie kleine niedliche Einschränkungen. Fällt aber nicht weiter ins Gewicht da man viel unterwegs ist. Schlaf eher wenig.

Posted by on 15 Sep 2019

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4 out of 5
WC tilat tosi ahtaat. Ilmastoinnin säätö ei onnistunut.

Posted by on 3 Sep 2019

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3 out of 5
Durchschnittliches Hotel in englischer Art: gute U-Bahnlage, technische Ausstattung teilweise nicht mehr zeitgemäss. OK - nicht mehr, nicht weniger.

Posted by on 2 Aug 2019

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3 out of 5

Posted by on 3 Jul 2019

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4 out of 5

Posted by on 24 Jun 2019

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4 out of 5
Very kind personnel. Excellent situation. Relaxing atmosphere.

Posted by on 7 Jun 2019

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 2 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Lancaster Gate Hotel. You'll have access to the health club at a partner property. A complete renovation of Lancaster Gate Hotel was completed in December 2018. This Victorian London hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 8 levels
  • Built in 1866
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LHR-Heathrow)
  • Train station: London Paddington Station (0.9 km / 0.5 mi)
  • Metro station: Queensway Underground Station (0.4 km / 0.3 mi)
  • Parking:

Room Amenities

Lancaster Gate Hotel offers 196 forms of air-conditioned accommodation with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Renovation of all guestrooms was completed in December 2018.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Serpentine Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.

Late-night fare is available from 24-hour room service.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.00 for adults and GBP 6.00 for children (approximately)
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lancaster Gate
  • Lancaster Gate
  • Lancaster Gate Hotel
  • Lancaster Gate Hotel London
  • Lancaster Gate London
  • Hyde Park Premier London Paddington Hotel London
  • Park Grand London Lancaster Gate England
  • Lancaster Gate Hotel London, England
  • Lancaster Gate Hotel Hotel
  • Lancaster Gate Hotel London
  • Lancaster Gate Hotel Hotel London

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.