13 Mar 2018 by Grange Hotels Marketing Team
Dear Guest, Thank you for taking the time to complete an online review following your recent stay at the Grange Langham Hotel. I regret that you were apparently disturbed by noise during your recent stay, however if you had informed us of your concerns during your stay we would have been happy to move you to another room. Please accept my apologies for any inconvenience and embarrassment which may have been caused. We hope that you will consider staying on another occasion when we hope that you will be fully satisfied. Kind Regards Grange Hotels Marketing Team
4 Feb 2020 by Gem Hotels Guest Relations Team
Dear Guest, Thank you for taking the time to share your experience of Langham Court.Kindly accept our apologies that the service did not meet your expectations, it is disappointing to hear and this is being reviewed with the relevant team to ensure that this is rectified going forward. We aim to provide the highest quality service and whilst we understand this was not as expected we will look at ways to improve and ensure this is provided. We hope that you will consider staying with us on another occasion the Langham Court Hotel or at our other Gem properties, when we will strive to ensure that you will be fully satisfied by our services. Kind Regards
3 Jan 2019 by Grange Hotels Marketing Team
Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Grange Langham Court Hotel. We are sorry you were disappointed with your stay, however if you had informed us of your concerns during your stay we would have been happy to move you to another room. We hope that you will consider staying on another occasion when we hope that you will be fully satisfied. Kind Regards Grange Hotels Marketing Team
Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 2 meeting rooms available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Langham Court Hotel. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Langham Court Hotel offers 56 forms of accommodation with a safe and free newspapers. This London hotel provides complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Langham Brasserie – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.