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4.5 out of 5

"Had a lovely stay in the octagon room. No street noise despite being close to the main road and the airport. Room was excellent " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Lansbury Heritage Hotel. During your stay, you'll be connected to the convention centre and close to O2 Arena. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2017, this 4.5-star hotel has 29 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with separate sitting areas, flat-screen TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at The Lansbury Spa
  • Amenities include free newspapers in reception, a front-desk safe and a meeting room
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the overall condition of the property and the comfortable guestrooms
  • 6 minutes by car from Excel Exhibition Centre and 7 minutes from O2 Arena

Loft (Sky View)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Lansbury Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Superior Room (Lansbury Octagonal Tower Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (George Lansbury)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lansbury Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Lansbury Heritage Hotel ratings based on 13 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Lansbury Heritage Hotel

Everyone (10) Couples (2)
5 out of 5
Had a lovely stay in the octagon room. No street noise despite being close to the main road and the airport. Room was excellent

Posted by on 23 Feb 2020

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Comment from Hotel Management

23 Feb 2020 by Front Desk

Dear Guest, Thank you so much for staying with us. We really appreciate your feedback We are looking forward to welcoming you back soon.

5 out of 5
Great place to stay in London! A few minutes from the DLR and great rooms and nice staff.

Posted by on 6 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by Front Desk

Dear Desiree, Thank you for taking the time to give us such a kind review and feedback on our services. We look forward to welcoming you back soon!

4 out of 5

Fantastic Hotel Odd Location

Pros: Alexandru the concierge, the decor, the room & the atmosphere
Cons: Communication between the front of house and the kitchen staff
Location: Canary Wharf & The o2 a stones throw away
Our concierge Alexandru was incredible 5 stars we would definitely come back just for his hospitality. We arrived latish - 10pm - Alexandru informed us that if we were hungry the kitchen was open til 10:30pm this was not the case the restaurant was quiet so they decided to close early - even though their room service menu says in room dining available until 11pm! Alexandru helped us find somewhere that would cook for us, he was genunine, caring & devoted to his job He was part of the reason our stay was so nice, that and the decor of the lobby and the rooms for that price we were blown away

Posted by , from Chippenham on 27 Mar 2018

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Comment from Hotel Management

11 Apr 2018 by kalam

Desr Aoife, I would like to thank you for sharing this wonderful review with us. Our associates and myself are pleased to read your kind words and are happy that you have enjoyed your stay with us. Please do not hesitate to contact us prior to your next trip to London. Regards, Kalam

3 out of 5
Basic hotel with some extra luxuries. Reception staff very courteous when I needed to change room. Restaurant staff very friendly. Selection and food v average.

Posted by on 7 Feb 2020

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Comment from Hotel Management

8 Feb 2020 by Front Desk

Dear Guest, Thank you very much for your feedback which will help us to improve our services. We are looking forward to welcome you back soon. Best regards

5 out of 5

Posted by on 15 Nov 2019

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Comment from Hotel Management

15 Nov 2019 by Front Desk

Dear Guest, Thank you very much for your feedback and for staying with us. We hope to welcome you back soon. All the best,

5 out of 5

Posted by on 6 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Front Desk

Dear Guest, Thank you for your feedback which will help us improve and strive to provide the best possible service to our special guests. Warm Regards, Front Desk

4 out of 5

Posted by on 16 Nov 2018

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Comment from Hotel Management

16 Nov 2018 by Front Desk

Dear Guest, Thank you for taking the time to leave us a review. With our best regards, Lansbury Heritage Hotel

4 out of 5
Kokonaisuudessaan hieno hotelli ystävällisine henkilökuntineen, ja hyvällä kattavalla aamiaiselle. Sijaintina ja alueena ei ehkä keskeisin, mutta yhteydet keskustaan toimivat.

Posted by on 13 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by Front Desk

Dear Guest, Thank you for taking the time to share your thoughts with us. We are glad to hear that you an overall pleasant stay and we truly appreciate your feedback on our hotel and its facilities. We sincerely hope to accommodate you once again on your next trip to London. Warm Regards, Lansbury Heritage Hotel Team

5 out of 5

Posted by on 6 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by Front Desk

Dear Guest, Please allow us to express our deep appreciation for such high score from your part. Best Regards, Lansbury Heritage Hotel Team

5 out of 5
Tolles Frühstück, guter Service und eine angenehme Athmosphäre.

Posted by on 27 Jul 2018

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Comment from Hotel Management

30 Jul 2018 by The Lansbury Heritage Hotel Team

Dear Guest, We are delighted to know that you have enjoyed our varied breakfast, the professional delivery of our associated and the overall atmosphere. It's brings great delight to know that our guests have enjoyed their stay at Lansbury Heritage Hotel. Warm wishes

Renovations + Closures

This property is closed from 22 March 2020 to 3 July 2020 (dates subject to change).

Property Features

Lansbury Heritage Hotel offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and a garden are also featured at the luxury Lansbury Heritage Hotel. For a fee, parking is available. This 4.5-star London hotel is smoke free.

  • 29 guestrooms or units
  • 4 levels
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: London Limehouse Station (2.1 km / 1.3 mi)
  • Metro station: All Saints Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Lansbury Heritage Hotel offers 29 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 48-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:00 AM.

Lansbury Heritage Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Lansbury Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The extra beds are only recommended for up to 12 year old children.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 11.95 per person (approximately)
  • Self-parking fee: GBP 25 per day
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lansbury Heritage Hotel London
  • Lansbury Heritage London
  • Lansbury Heritage
  • Lansbury Heritage Hotel Hotel
  • Lansbury Heritage Hotel London
  • Lansbury Heritage Hotel Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.