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"Very good airport hotel. Comfortable room, convenient facilities. The food was weirdly bland - I don’t know how it’s possible to make a tuna sandwich ... " More

By a verified traveller on Tue 12 Mar 2024

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Standard King and Double

Bed Count 1 King Bed Maximum Occupancy 3 Max
£75* Per night/room 24 Mar - 25 Mar

Standard King and Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Runway View King and Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Accessible King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Runway View King and Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Leonardo London Heathrow Airport. During your stay, you'll be close to Stockley Park. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds, low noise level and overall comfort
  • 13 minutes by car from Windsor Castle and 6 minutes from Stockley Park
  • Airport shuttle service available for a fee

Leonardo London Heathrow Airport ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Leonardo London Heathrow Airport

Everyone (11) Couples (2) Family (3)
4 out of 5
Very good airport hotel. Comfortable room, convenient facilities. The food was weirdly bland - I don’t know how it’s possible to make a tuna sandwich that flavourless, and although the breakfast buffet looked great, the scrambled egg was dry, the bacon just salty, the toast meaningless. But… it is an airport hotel at Heathrow, and yet it is habitable and quite pleasant, and not cripplingly rip-off expensive. So… small mercies and yes, I will stay again.

Posted by on 12 Mar 2024

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Comment from Hotel Management

13 Mar 2024 by Leonardo Team

Dear Duncan,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team

3 out of 5
The beds and pillows were lovely and comfortable and linens all nice. Air con didn’t work so had to have window open which meant noise from airport. Lift was broken though a staff member did help carry bags upstairs. We were left to own devices to get back down with bags in the morning. Lots of items off the menu at dinner. Only 2 highchairs in restaurant so toddler had to sit on dining chair… unsafe really. So a tale of two half’s.

Posted by on 28 Dec 2023

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Comment from Hotel Management

29 Dec 2023 by Leonardo Team

Dear Wendy,Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay and found the rooms very comfortable. However, we sincerely apologize for the inconvenience caused. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team

5 out of 5
Nice and easy check in ... friendly staff. Great location. Lifts were out of order was the only bad thing.

Posted by on 5 Dec 2023

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Comment from Hotel Management

9 Dec 2023 by Leonardo Team

Dear Adam,Thank you for taking the time to share your feedback. We are thrilled to hear about your positive experiences at our hotel. Your kind words regarding our easy check in, helpful staff and convenient location means a lot to us. However, we sincerely apologize for any inconveniences caused by the elevator. We are working diligently to make the necessary improvements in these areas to ensure that every guest's stay is nothing short of perfect. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team

4 out of 5

Posted by on 23 Feb 2023

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Comment from Hotel Management

18 Mar 2023 by LEONARDO TEAM

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

1 out of 5
Close to terminal 2&3 but advertised as near terminal 5.

Posted by on 6 Feb 2023

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Comment from Hotel Management

7 Feb 2023 by Leonardo Team

Dear Lee,Thank you for taking time in giving us your feedback.Sincerely,Leonardo Team

5 out of 5
Surprisingly nice food at the bar. Efficient.

Posted by , from High Peak on 30 Jan 2023

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Comment from Hotel Management

30 Jan 2023 by Leonardo Team

Dear Denis,Thank you for taking time in giving us your feedback.Sincerely,Leonardo Team

2 out of 5
Was sold as a king bed and wasnt

Posted by on 13 Jan 2023

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Comment from Hotel Management

20 Jan 2023 by Leonardo Team

Dear Phillip,Thank you for your feedback. Please note that UK size of King Bed can be different comparing to other countries. sincerely,

5 out of 5

Posted by on 28 Dec 2022

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3 out of 5

Posted by on 20 Nov 2022

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4 out of 5

Posted by on 18 Nov 2022

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About the Leonardo London Heathrow Airport

Location Bath Road, West Drayton, England UB7 0DP

Renovations + Closures

The following facilities or services will be unavailable from January 26 2024 to March 31 2024 (dates subject to change):

  • Fitness facilities

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A computer station is on site and WiFi is free in public spaces. A fitness centre, vending machine, and multilingual staff are also featured at the eco-certified Leonardo London Heathrow Airport. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star West Drayton hotel.

  • 1 building
  • 230 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Beauty salon
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Heathrow Central Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Leonardo London Heathrow Airport offers 230 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This West Drayton hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Electric kettle
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.

Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

  • Manicures and pedicures

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.50 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way), (from 3 to 12 years old)
  • Self-parking fee: GBP 15 per night
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Holiday Inn
  • Holiday Inn Heathrow
  • Holiday Inn Heathrow London
  • Holiday Inn London
  • Leonardo Hotel London Heathrow Airport West Drayton
  • Holiday Inn London Hotel
  • Holiday Inn London Hotel Heathrow
  • London Heathrow Holiday Inn
  • London Holiday Inn
  • London Holiday Inn Heathrow
  • Leonardo Hotel London Heathrow Airport
  • Leonardo Hotel London
  • Leonardo London Heathrow Airport
  • Leonardo London
  • Leonardo London Heathrow Airport West Drayton
  • Leonardo Hotel London Heathrow Airport West Drayton
  • Leonardo London Heathrow
  • Leonardo London Heathrow
  • Leonardo London Heathrow Airport Hotel
  • Leonardo London Heathrow Airport West Drayton
  • Leonardo London Heathrow Airport Hotel West Drayton

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.