20 Sep 2020 by Edijs S. Front Office Manager
Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.
14 Jul 2020 by Michele Franke
Dear Guest, Thank you for your review. I hope we have the pleasure in welcoming you back to the hotel in the near future.
14 Jul 2020 by Michele Franke
Dear Guest, Thank you for your review. I hope we have the pleasure in welcoming you back to the hotel in the near future.
7 Mar 2020 by Edijs S
Dear Mark , Thank you for providing your valuable feedback. We are extremely sorry to hear that your stay did not meet expectations ,mentioned feedback will be addressed to improve hotel standards and services provided to all our guests. We do hope we will be able to welcome you back for marked improvement.
16 Feb 2020 by Edijs S
Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.
10 Jan 2020 by Edijs S
Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.
10 Jan 2020 by Edijs S
Dear Guest , Thank you for having taken your time to provide us with your valuable feedback.
4 Nov 2019 by Edijs S
Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.
21 Oct 2019 by Edijs S
Dear Guest , Thank you for having taken your time to provide us with your valuable feedback.
17 Oct 2019 by Edijs S
Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and concierge services are also featured at the eco-friendly Leonardo London Heathrow Airport. An airport shuttle (available at scheduled times) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star West Drayton hotel.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
Leonardo London Heathrow Airport offers 230 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This West Drayton hotel provides complimentary wireless Internet access.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
