"Very good airport hotel. Comfortable room, convenient facilities. The food was weirdly bland - I don’t know how it’s possible to make a tuna sandwich ... " More
13 Mar 2024 by Leonardo Team
Dear Duncan,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team
29 Dec 2023 by Leonardo Team
Dear Wendy,Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay and found the rooms very comfortable. However, we sincerely apologize for the inconvenience caused. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team
9 Dec 2023 by Leonardo Team
Dear Adam,Thank you for taking the time to share your feedback. We are thrilled to hear about your positive experiences at our hotel. Your kind words regarding our easy check in, helpful staff and convenient location means a lot to us. However, we sincerely apologize for any inconveniences caused by the elevator. We are working diligently to make the necessary improvements in these areas to ensure that every guest's stay is nothing short of perfect. We eagerly await your next visit for another enjoyable stay.Kind regards,Leonardo Team
18 Mar 2023 by LEONARDO TEAM
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
7 Feb 2023 by Leonardo Team
Dear Lee,Thank you for taking time in giving us your feedback.Sincerely,Leonardo Team
30 Jan 2023 by Leonardo Team
Dear Denis,Thank you for taking time in giving us your feedback.Sincerely,Leonardo Team
20 Jan 2023 by Leonardo Team
Dear Phillip,Thank you for your feedback. Please note that UK size of King Bed can be different comparing to other countries. sincerely,
The following facilities or services will be unavailable from January 26 2024 to March 31 2024 (dates subject to change):
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A computer station is on site and WiFi is free in public spaces. A fitness centre, vending machine, and multilingual staff are also featured at the eco-certified Leonardo London Heathrow Airport. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star West Drayton hotel.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
Leonardo London Heathrow Airport offers 230 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This West Drayton hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.