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"Good hotel in a convenient location. Friendly staff " More

By a verified traveller on Tue 14 Jul 2020

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Accessible King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£53* Per night/room 17 May - 18 May

Standard King and Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard King and Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Leonardo London Heathrow Airport. During your stay, you'll be close to Stockley Park. Features include free WiFi in public areas, plus a restaurant and a fitness centre. This 4-star hotel has 230 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with 24-hour room service, LED TVs and electric kettles
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and limo or town car service
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the comfy beds and overall comfort
  • 5 minutes by car from Stockley Park and 8 minutes from Brunel University
  • Airport shuttle service available for a fee

Leonardo London Heathrow Airport ratings based on 33 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Leonardo London Heathrow Airport

Everyone (19) Couples (4) Family (8)
5 out of 5

Posted by on 20 Sep 2020

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Comment from Hotel Management

20 Sep 2020 by Edijs S. Front Office Manager

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

4 out of 5
Good hotel in a convenient location. Friendly staff

Posted by on 14 Jul 2020

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Comment from Hotel Management

14 Jul 2020 by Michele Franke

Dear Guest, Thank you for your review. I hope we have the pleasure in welcoming you back to the hotel in the near future.

4 out of 5
my trip was ok, it was just a quick night before an early flight from Heathrow. There is not a free shuttle to the airport. I had to pay my bus trip even though it was promised by the hotel.

Posted by , from London on 13 Jul 2020

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Comment from Hotel Management

14 Jul 2020 by Michele Franke

Dear Guest, Thank you for your review. I hope we have the pleasure in welcoming you back to the hotel in the near future.

3 out of 5
Don't stay here if going to Terminal 5 - it is still half an hour away. If going from terminal 3 then ok. We were put in a disabled room so we had a wet room type bathroom which flooded.

Posted by , from Purley on 1 Mar 2020

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Comment from Hotel Management

7 Mar 2020 by Edijs S

Dear Mark , Thank you for providing your valuable feedback. We are extremely sorry to hear that your stay did not meet expectations ,mentioned feedback will be addressed to improve hotel standards and services provided to all our guests. We do hope we will be able to welcome you back for marked improvement.

5 out of 5
Nice hotel clean tidy at the bottom end of the bath road

Posted by on 16 Feb 2020

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Comment from Hotel Management

16 Feb 2020 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

5 out of 5
Spacious,clean,updated rooms. Close to the airport. Friendly staff.

Posted by on 6 Jan 2020

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Comment from Hotel Management

10 Jan 2020 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

5 out of 5

Posted by on 6 Jan 2020

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Comment from Hotel Management

10 Jan 2020 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback.

5 out of 5
Very nice rooms. There was a problem with ours so they moved us with no quibbles. Additional £12 parking charge but expected.

Posted by on 4 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

1 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback.

4 out of 5
Nice place but shame lift did not work all the time I was there and walking up 6 flights of stairs with luggage is no fun !

Posted by on 17 Oct 2019

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Comment from Hotel Management

17 Oct 2019 by Edijs S

Dear Guest , Thank you for having taken your time to provide us with your valuable feedback. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standards of facilities and service offered to all our guests.

About the Leonardo London Heathrow Airport

Location Bath Road, West Drayton, England UB7 0DP

Renovations + Closures

This property is closed from 15 February 2021 to 31 March 2021 (dates subject to change).

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and concierge services are also featured at the eco-friendly Leonardo London Heathrow Airport. An airport shuttle (available at scheduled times) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star West Drayton hotel.

  • 1 building
  • 230 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (2.1 km / 1.3 mi)
  • Train station: Heathrow Central Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Leonardo London Heathrow Airport offers 230 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. 40-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This West Drayton hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Electric kettle
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6 AM to 10:30 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorisation
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 12.95 per person (approximately)
  • Airport shuttle fee: GBP 6 per person (one-way)
  • Airport shuttle fee per child: GBP 6 (one-way), (from 3 to 12 years old)
  • Self-parking fee: GBP 12 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Holiday Inn
  • Holiday Inn Heathrow
  • Holiday Inn Heathrow London
  • Holiday Inn London
  • Leonardo Hotel London Heathrow Airport West Drayton
  • Holiday Inn London Hotel
  • Holiday Inn London Hotel Heathrow
  • London Heathrow Holiday Inn
  • London Holiday Inn
  • London Holiday Inn Heathrow
  • Leonardo Hotel London Heathrow Airport
  • Leonardo Hotel London
  • Leonardo London Heathrow Airport
  • Leonardo London
  • Leonardo London Heathrow Airport West Drayton
  • Leonardo Hotel London Heathrow Airport West Drayton
  • Leonardo London Heathrow
  • Greater London
  • Holiday Inn West Drayton
  • Leonardo London Heathrow Airport Hotel
  • Leonardo London Heathrow Airport West Drayton
  • Holiday Inn London - Heathrow Hotel West Drayton
  • Leonardo London Heathrow Airport Hotel West Drayton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.