10 Mar 2020 by Guest Relations Team
Dear Guest,Thank you for your kind review. We look forward to welcome you back to the Leonardo Royal London City hotel. Kind Regards, Guest Relations Team
18 Feb 2020 by Guest Relations Team
Dear Guest, Thank you for taking the time to review us. I am delighted that you enjoyed your stay and thank you for your wonderful words. Your kind feedback have been shared to our staff and the management. We look forward to welcome you back. Kind Regards, Guest Relations Team
23 Dec 2019 by Guest Relation Team
Thank you very much for your feedback. We pride ourselves on our service and we will strive to ensure that you are completely satisfied with your visit on your next stay at The Leonardo Royal Hotel London City.Kind regards,Guest Relation Team
11 Dec 2019 by Guest Relations Team
Thank you for taking the time to review your recent stay with us. We are glad to inform you that works on refurbishment already started. We assure you that you will find major improvements when you stay with us in the future. We sincerely hope to welcome you back to City Hotel. Kind Regards, Guest Relations Team
19 Nov 2019 by Mihai Negrila
Thanks for staying with us. We appreciate your feedback!
3 Nov 2019 by Guest Relations Team
I thank you for taking the time to review your recent stay at the Leonardo Royal London City Hotel. We are delighted that you enjoyed your stay and I thank you for your kind words. However, your negative comments with regards to the breakfast price has been noted and will address to the management team for further changes. We look forward to the opportunity of welcoming you back in the future.
16 Oct 2019 by Vishant
Thank you for your feedback following your recent visit to The Leonardo Royal Hotel London City. We look forward to welcoming you back. Kind Regards. Vishant Malpotra.
8 Aug 2019 by Guest Relations Team
Dear Guest, Thank you for taking the time to review your recent stay with us. We are glad to inform you that works on refurbishment are about to start in few months. We assure you that you will find major improvements when you stay with us in future. We look forward to welcome you back to City Hotel. Kind Regards, Guest Relations Team
28 Apr 2019 by Guest Relations Team.
Thank you for your feedback following your recent visit to The Leonardo Royal Hotel London City. We look forward to welcoming you back.
30 Jan 2019 by Grange Hotels Marketing Team
Dear Guest, Thank you for your review. I offer my sincerest apologies for the less than satisfactory experience that you had at our property on this occasion. I understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please rest assured that this is not the lasting impression we wish to leave with our valued guests. We very much take pride in our hospitality principles and we were undoubtedly disappointed after learning about your experience. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations. Please allow me to reassure you that the hotel will use your comments to improve future services. We highly value your patronage and genuinely hope you will afford us the opportunity look forward to welcoming you back soon. Kind Regards Grange Hotels Marketing Team
This property is closed from 24 March 2020 to 31 July 2020 (dates subject to change).
Leonardo Royal London City - Tower Hill offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Leonardo Royal London City - Tower Hill. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Leonardo Royal London City - Tower Hill offers 307 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Forum Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.
Lutetia Bar and Brasserie – This restaurant specialises in French cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.