16 Oct 2019 by Vishant
Thank you for your feedback following your recent visit to The Leonardo Royal Hotel London City. We look forward to welcoming you back. Kind Regards. Vishant Malpotra.
8 Aug 2019 by Guest Relations Team
Dear Guest, Thank you for taking the time to review your recent stay with us. We are glad to inform you that works on refurbishment are about to start in few months. We assure you that you will find major improvements when you stay with us in future. We look forward to welcome you back to City Hotel. Kind Regards, Guest Relations Team
28 Apr 2019 by Guest Relations Team.
Thank you for your feedback following your recent visit to The Leonardo Royal Hotel London City. We look forward to welcoming you back.
30 Jan 2019 by Grange Hotels Marketing Team
Dear Guest, Thank you for your review. I offer my sincerest apologies for the less than satisfactory experience that you had at our property on this occasion. I understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please rest assured that this is not the lasting impression we wish to leave with our valued guests. We very much take pride in our hospitality principles and we were undoubtedly disappointed after learning about your experience. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations. Please allow me to reassure you that the hotel will use your comments to improve future services. We highly value your patronage and genuinely hope you will afford us the opportunity look forward to welcoming you back soon. Kind Regards Grange Hotels Marketing Team
12 Nov 2018 by Grange Hotels Marketing Team
Dear Guest, Thank you for your kind words after your recent stay at our Grange City Hotel. We are very happy to hear that you enjoyed your days with us and would be happy to welcome you to our hotel soon again! Kind Regards Grange Hotels Marketing Team
29 Jan 2018 by Grange Hotels Marketing Team
Dear Guest, Thank you for your review of Grange City Hotel London. I regret that your expectations were not entirely satisfied on this occasion that you were apparently disturbed by noise during your recent stay. Please let me reiterate that your valuable feedback has been addressed appropriately with our team, and we very much hope that we will have the pleasure of welcoming you back in the not too distant future, when we may have the opportunity to restore your faith in Grange City Hotel London. Kind Regards Grange Hotels Marketing Team
17 Jan 2018 by Grange Hotels Marketing Team
Dear Guest, Thank you very much for taking the time to share your recent experience at our Grange City hotel London. We are so glad you found our hotel a good place to stay, and that you enjoyed the atmosphere at our property. Thank you for your additional comments regarding the tea bags, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused. Your feedback is very important to us as we work to be better each and every day. It will be our pleasure to have you return to our hotel in the future. Kind Regards Grange Hotels Marketing Team
Leonardo Royal London City offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Leonardo Royal London City. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Leonardo Royal London City offers 307 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and a hairdryer. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Forum Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner.
Lutetia Bar and Brasserie – This restaurant specialises in French cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.