22 Mar 2022 by Rovena
Dear Humera, Thank you for your taking the time to post your review. My sincere apologies for the experience you received in our hotel. I hope you will come back to stay with us and give us a second chance. Kind regards, Rovena Puranik Administrator
19 Feb 2022 by the Leonardo Royal Tower Bridge team
Thank you for sharing your feedback Debra. Kind regards
11 Jan 2022 by the Leonardo Royal Tower Bridge team
Thank you Leanna for your 5x feedback. Kind regards
20 Jul 2021 by the Leonardo Royal Tower Bridge team
Thank you for your feedback. Kind regards
27 May 2021 by the Leonardo Royal Tower Bridge team
Dear Anonymous, Thank you for your feedback. We already took onboard some of the points you mentioned in your feedback and improved the service. The first week after a long lockdown was a learning curve for all of us. Kind regards
10 May 2021 by the Leonardo Royal Tower Bridge team
Dear Anonymous! Thank you for your feedback. We are sorry to hear that the view was not the one you hoped for. We can not guarantee specific view as it is subject to availability. Kind regards
16 Sep 2020 by the Leonardo Royal Tower Brdge team
Thank you Anonymous!
17 Mar 2020 by the Leonardo Royal Tower Bridge team
Dear Anonymous, thank you for your feedback. Kind regards
22 Feb 2020 by Guest Relations
Dear Guest, Thank you for your positive rating. Best wishes, Guest Relations Team
Leonardo Royal London Tower Bridge offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 11707 square feet (1088 square metres) and includes conference centres. A fitness centre, a sauna, and spa services are also featured at the business-friendly Leonardo Royal London Tower Bridge. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Leonardo Royal London Tower Bridge offers 370 accommodations with minibars and laptop-compatible safes. 32-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Leo's – This restaurant specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Bar – This bar specialises in Spanish cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Children aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Rena Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
All guests must show a valid photo ID at check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.