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Leonardo Royal London Tower Bridge

4-star property
45 Prescot Street, London, England 020 3788 4841
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3.8 out of 5
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See all 28 ebookers Reviews

"Nice hotel, well located for the city. " More

By a verified traveller on Mon 19 Jul 2021

Points Of Interest

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Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£117* Per night/room 12 Jun - 13 Jun

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Triple Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Superior Triple Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Leonardo Royal London Tower Bridge's quiet location. During your stay, you're just a quick walk from Tower Bridge. Features include free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 2011, this 4-star hotel has 370 rooms over 14 floors. All rooms offer free WiFi and deep-soaking baths.

  • Air-conditioned accommodations with deep-soaking baths, 24-hour room service and LED TVs
  • Free WiFi and wired Internet
  • Enjoy Modern European cuisine while dining at Leo's
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to manicures and pedicures, aromatherapy or body scrubs at Rena Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the accommodation for the cleanliness, comfy beds and spaciousness
  • Within a 15-minute walk of Tower Bridge and Tower of London

Leonardo Royal London Tower Bridge ratings based on 28 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Leonardo Royal London Tower Bridge

Everyone (13) Couples (8) Family (4)
2 out of 5
Costumer Experience is very poor. They forgot to clean my room and I tried to contact reception and nobody answer the phone for almost one hour (Saturday evening) so I went to reception and the guy didn’t even apologise. Thankfully they sent somebody to the room at the end. You don’t see any staff smiling or saying hello. It’s weird. As a costumer you don’t feel special at all. Next time I’ll book Premier Inn opposite.

Posted by on 21 Mar 2022

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Comment from Hotel Management

22 Mar 2022 by Rovena

Dear Humera, Thank you for your taking the time to post your review. My sincere apologies for the experience you received in our hotel. I hope you will come back to stay with us and give us a second chance. Kind regards, Rovena Puranik Administrator

4 out of 5

Posted by on 16 Feb 2022

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Comment from Hotel Management

19 Feb 2022 by the Leonardo Royal Tower Bridge team

Thank you for sharing your feedback Debra. Kind regards

5 out of 5
Beautiful hotel

Posted by on 10 Jan 2022

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Comment from Hotel Management

11 Jan 2022 by the Leonardo Royal Tower Bridge team

Thank you Leanna for your 5x feedback. Kind regards

5 out of 5

Posted by on 23 Dec 2021

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5 out of 5
Nice hotel, well located for the city.

Posted by on 19 Jul 2021

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Comment from Hotel Management

20 Jul 2021 by the Leonardo Royal Tower Bridge team

Thank you for your feedback. Kind regards

3 out of 5
Very nice spacious rooms with nice bathroom. Room looked like it hadn’t been seen to for a while with lots of dust and items missing (cups,slippers,bath robes). Was not cleaned properly prior to visit as floor was very bitty and gas canisters under bed and sofa. Only 2 towels provided. No information was given at check in telling us we needed to contact reception to have room cleaned and when we called reception requesting bath robes we was told there were none yet when we asked the cleaner when they sent one, she very kindly bring 2 for us! Decent location with Wetherspoons next door if you fancy food at a decent price and tower bridge only round the corner with lots of cafes and restaurants. Gym was good and swimming facilities looked nice. I had asked prior to visit for a high level room and was put on 4th floor. I’ll definately be looking elsewhere in future.

Posted by on 26 May 2021

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Comment from Hotel Management

27 May 2021 by the Leonardo Royal Tower Bridge team

Dear Anonymous, Thank you for your feedback. We already took onboard some of the points you mentioned in your feedback and improved the service. The first week after a long lockdown was a learning curve for all of us. Kind regards

3 out of 5
Actually came for the view of the hotel room but unfortunately didn’t get the view we were hoping in the picture which is a shame but everything else like the service and cleanness was perfect, would stay here again

Posted by on 10 May 2021

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Comment from Hotel Management

10 May 2021 by the Leonardo Royal Tower Bridge team

Dear Anonymous! Thank you for your feedback. We are sorry to hear that the view was not the one you hoped for. We can not guarantee specific view as it is subject to availability. Kind regards

4 out of 5

Posted by on 13 Sep 2020

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Comment from Hotel Management

16 Sep 2020 by the Leonardo Royal Tower Brdge team

Thank you Anonymous!

4 out of 5

Posted by on 15 Mar 2020

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Comment from Hotel Management

17 Mar 2020 by the Leonardo Royal Tower Bridge team

Dear Anonymous, thank you for your feedback. Kind regards

4 out of 5
Thank you! Next time i take a same hotel. Nice are.

Posted by on 9 Feb 2020

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Comment from Hotel Management

22 Feb 2020 by Guest Relations

Dear Guest, Thank you for your positive rating. Best wishes, Guest Relations Team

About the Leonardo Royal London Tower Bridge

Location 45 Prescot Street, London, England E1 8GP

Property Features

Leonardo Royal London Tower Bridge offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 11707 square feet (1088 square metres) and includes conference centres. A fitness centre, a sauna, and spa services are also featured at the business-friendly Leonardo Royal London Tower Bridge. This 4-star London hotel is smoke free.

  • 370 guestrooms or units
  • 14 levels
  • 2 buildings
  • 11707 sq ft of conference space
  • 1088 sq. m of conference space
  • Built in 2011
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: London Fenchurch Street Station (0.9 km / 0.5 mi)
  • Metro station: Tower Gateway Station (0.4 km / 0.3 mi)

Room Amenities

Leonardo Royal London Tower Bridge offers 370 accommodations with minibars and laptop-compatible safes. 32-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Separate bath and shower
  • Hydromassage showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Leo's – This restaurant specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Bar – This bar specialises in Spanish cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Rena Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 3
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

All guests must show a valid photo ID at check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grange Bridge
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.