22 Mar 2022 by Rovena
Dear Humera, Thank you for your taking the time to post your review. My sincere apologies for the experience you received in our hotel. I hope you will come back to stay with us and give us a second chance. Kind regards, Rovena Puranik Administrator
19 Feb 2022 by the Leonardo Royal Tower Bridge team
Thank you for sharing your feedback Debra. Kind regards
11 Jan 2022 by the Leonardo Royal Tower Bridge team
Thank you Leanna for your 5x feedback. Kind regards
20 Jul 2021 by the Leonardo Royal Tower Bridge team
Thank you for your feedback. Kind regards
27 May 2021 by the Leonardo Royal Tower Bridge team
Dear Anonymous, Thank you for your feedback. We already took onboard some of the points you mentioned in your feedback and improved the service. The first week after a long lockdown was a learning curve for all of us. Kind regards
10 May 2021 by the Leonardo Royal Tower Bridge team
Dear Anonymous! Thank you for your feedback. We are sorry to hear that the view was not the one you hoped for. We can not guarantee specific view as it is subject to availability. Kind regards
17 Aug 2023 by the Reception team
Thank you for your high scores Franz!Kind regards
11 Aug 2023 by Rovena
Dear Esa,Thank you for sharing your feedback. We look forward to seeing you again in the future.Kind regards, Rovena, Guest Relations
10 Jul 2023 by Rashmi Reception Administrator
Dear Corina,Thank you for the wonderful review and for taking the time to share your feedback with Leonardo Royal London Tower Bridge. Our priority is customer service and we are ecstatic that we met that mark! Hope to see you with us again.Best wishes,
Leonardo Royal London Tower Bridge offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 11707 square feet (1088 square metres) and includes a conference centre. A fitness centre, a sauna, and tour or ticket assistance are also featured at the business-friendly Leonardo Royal London Tower Bridge. This 4-star London hotel is smoke free.
Available in some public areas: Free WiFi
Leonardo Royal London Tower Bridge offers 370 accommodations with laptop-compatible safes and espresso makers. 32-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with complimentary toiletries and hairdryers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Leo's – This restaurant specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Bar – This bar specialises in Spanish cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
All guests must show a valid photo ID at check-in.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Barclaycard, debit cards and cash.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
