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4.3 out of 5

"Very clean small hotel with friendly staff and reasonable rates. Not the best location but would stay again as close driving distance to Excel. Secure ... " More

By a verified traveller on Thu 16 Feb 2023

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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£61* Per night/room 21 Apr - 22 Apr

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at London City Airport Hotel. During your stay, you'll be within walking distance of ExCeL Exhibition Centre. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with Swedish massages at the spa
  • Amenities include a front desk safe, locker space and a meeting room
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from ExCeL Exhibition Centre and 12 minutes from London Stadium

London City Airport Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for London City Airport Hotel

Everyone (2)
5 out of 5
Good place to stay

Posted by on 20 Jun 2023

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Comment from Hotel Management

21 Jun 2023 by LCY Hotel

Hi Amarachukwu,Thank you for taking the time to give us great rating. We are pleased that you had a wonderful stay, and we are looking forward to welcome you once again soon Kindest regards

4 out of 5
Very clean small hotel with friendly staff and reasonable rates. Not the best location but would stay again as close driving distance to Excel. Secure underground car park at reasonable rate.

Posted by on 16 Feb 2023

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Comment from Hotel Management

17 Feb 2023 by LCY Hotel

Hi Graham,Thanks for staying with us, and for warm comments. We are pleased that you have enjoyed your stay, and we looking forward to welcome you back again soon Regards

4 out of 5
Very convenient for the airport.

Posted by on 26 Oct 2022

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Comment from Hotel Management

23 Nov 2022 by The Management

Thank you for taking the time to share your experience with us. We are glad that you had a wonderful stay, and we look forward to seeing you once again soon Kindest regards

4 out of 5
Kind and helpful staff

Posted by on 26 Feb 2024

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Comment from Hotel Management

12 Mar 2024 by LCY Hotel

Hi Mirco,Thank you for staying with us and for your rating and feedback. We are pleased that our services and facilities met your expectations. Special thanks for a warm comments about our staffLooking forward to welcome you back again soonBest regards

Property Features

London City Airport Hotel offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A terrace, multilingual staff, and coffee/tea in common area are also featured at London City Airport Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star London hotel is smoke free.

  • 1 building
  • 47 guestrooms or units
  • 4 levels
  • Built in 2018
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: London West Ham Station (5.7 km / 3.5 mi)
  • Metro station: London City Airport DLR Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

London City Airport Hotel offers 47 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

  • Smart television
  • Digital channels
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

London City Airport Hotel has a restaurant on site.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

  • Sports massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 17 to 17 for adults and from GBP 17 to 17 for children
  • Self-parking fee: GBP 15 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelodge London City Airport Hotel England
  • Travelodge London City Englan
  • London City Hotel London
  • London City Airport Hotel Hotel
  • London City Airport Hotel London
  • London City Airport Hotel Hotel London

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.