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"Not much. Only stayed a night so can’t comment on much. " More

By a verified traveller on Thu 30 May 2019

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£56* Per night/room 24 Oct - 25 Oct

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

London Croydon Aerodrome Hotel, BW Signature Collection's good location gets good marks from our customers. Free WiFi in public areas, a restaurant and a bar are available. Built in 1928, this 4-star hotel has 109 rooms over 4 floors. All rooms offer free WiFi and LCD TVs.

  • All rooms offer 24-hour room service, LCD TVs and coffee makers
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • Guests speak favourably about the breakfast and the location
  • 5.4 miles (8.7 km) from Surrey Hills and 7.9 miles (12.8 km) from Clapham Common
  • Cats and dogs welcome for a fee

London Croydon Aerodrome Hotel, BW Signature Collection ratings based on 27 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for London Croydon Aerodrome Hotel, BW Signature Collection

Everyone (6) Business (2) Couples (13) Family (3) Friends (1) Other (1)
1 out of 5
The mattress was urine stained reported this yo receptionist who did nothing besides say it would be teported to management.

Posted by on 24 Jun 2019

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3 out of 5
Not much. Only stayed a night so can’t comment on much.

Posted by on 30 May 2019

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5 out of 5

Posted by on 15 May 2019

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5 out of 5

Posted by on 28 Apr 2019

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5 out of 5

Ideal Base for London Marathon 2018

Pros: Its close to central London without having to pay the high premiums. Transport links are fantastic and free parking. Staff very friendly and helpful
Cons: For the purpose of my stay, I don't think anything would need improving
Location: Several restaurants over the road if you didn't want to eat at the hotel, Mcdonalds, TGI Fridays, Pizza Hut etc
For the last 3 years, I have been lucky enough to gain entry into the London Marathon and have used the Hallmark hotel as my base. It is ideally located as its just a short bus journey (119) to East Croydon station and you can then go on from there to central London or whatever location you need to get to. I cant comment on the food as I didn't use this service but the stay was perfect, no problems whatsoever.

Posted by , from Wiltshire on 30 Apr 2018

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3 out of 5

Small

Are room was so small it was awful. The food is very nice staff friendly.

Posted by , from oxfordshire on 11 Nov 2017

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5 out of 5

Nice to get into the heart of London

Pros: Very clean and well managed by staff and management.
Cons: No
Location: Plenty of shops to visit and open spaces.
I really did enjoy my stay and booked an extra two nights. A good hotel to commute into London to visit relatives.

Posted by , from Wiltshire on 14 Dec 2016

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5 out of 5

clean tidy room staff very helpful

its got every thing you need from tea to wifi bar to good food

Posted by , from ipswich on 12 Oct 2016

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2 out of 5

Can do better.

Lifts not working.stuck us 3rd floor.boy racers racing all night nothing done or get better glazing.food excellent but expensive ...staff said unable to put food on the room yet 5 mins later allowed another guest to start a room tab.....shower took 10 to 15 mins to get hot....would I stay here again....maybe but things would have to improve and that includes the price.

Posted by on 12 Apr 2016

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2 out of 5

Never coming back

The staff for room service for breakfast, she was useless and giving no good customer service at all.

Posted by on 8 Dec 2015

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About the London Croydon Aerodrome Hotel, BW Signature Collection

Location 680 Purley Way, Croydon, England CR9 4LT

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4542 square feet (422 square metres) and includes conference centres. A terrace, a BBQ, and multilingual staff are also featured at the business-friendly London Croydon Aerodrome Hotel, BW Signature Collection. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Croydon hotel is smoke free.

  • 1 building
  • 109 guestrooms or units
  • 4 levels
  • 4542 sq ft of conference space
  • 422 sq. m of conference space
  • Built in 1928
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Croydon Waddon Station (1.4 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

London Croydon Aerodrome Hotel, BW Signature Collection offers 109 forms of accommodation with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Croydon hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Aerodrome hotel – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per day
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and We Care Clean (Best Western) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.00 per person (approximately)
  • Secured self-parking fee: GBP 5.00 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Croydon Hallmark
  • Croydon Hallmark Hotel
  • Hallmark Croydon
  • Hallmark Croydon Hotel
  • Hallmark Hotel Croydon
  • Hotel Hallmark Croydon
  • Hallmark Hotel Croydon Aerodrome
  • Hallmark Hotel Aerodrome
  • Hallmark Croydon Aerodrome
  • Hallmark Aerodrome
  • Aerodrome Classic Hotel Croydon
  • Classic Hotel Croydon
  • Hallmark Hotel Croydon Aerodrome
  • London Croydon Aerodrome BW Signature Collection
  • London Croydon Aerodrome Hotel, BW Signature Collection Hotel
  • London Croydon Aerodrome Hotel, BW Signature Collection Croydon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.