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4.4 out of 5

"Great location plenty of bars/restaurants around, easy access to main city " More

By a verified traveller on Mon 20 Jan 2020

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Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at London Marriott Hotel Canary Wharf. During your stay, you'll be close to O2 Arena. Features include free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 5-star hotel has 301 rooms over 8 floors. Each room includes amenities such as a deep-soaking bathtub and a pillowtop bed.

  • Air-conditioned rooms with pillowtop beds, deep-soaking bathtubs and 24-hour room service
  • Free WiFi and wired Internet in some public areas
  • Enjoy a meal at the steakhouse or drinks at the cocktail bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests really like the accommodation for the comfy beds and spaciousness
  • 7 minutes by car from Excel Exhibition Centre and 8 minutes from London Stadium

Deluxe Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Business Lounge Access (Curve)

Bed Count 1 King Bed Maximum Occupancy 2 Max

London Marriott Hotel Canary Wharf ratings based on 49 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for London Marriott Hotel Canary Wharf

Everyone (16) Couples (21) Business (3) Family (3) Other (1) Friends (4)
5 out of 5
Great location plenty of bars/restaurants around, easy access to main city

Posted by on 20 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Giulia Cremonese, Guest Services Executive

Dear Guest, Thank you for taking the time to provide us your amazing feedback, it is truly appreciated. We hope we will have the chance to welcome you again soon. Kind regards, Giulia Cremonese Guest Services Executive

4 out of 5

Posted by on 10 Dec 2019

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Comment from Hotel Management

13 Dec 2019 by Fanny Hanisch - Senior Guest Experience Manager

Thank you for your feedback! Enjoy the festive season!

5 out of 5

Posted by on 2 Dec 2019

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Comment from Hotel Management

8 Dec 2019 by Vera Oliveira

Dear Guest. We really appreciate your amazing scores! Thank you so much! The Guest Relations Team

5 out of 5

Posted by on 29 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Fanny Hanisch - Senior Guest Experience Manager

Thank you for your feedback, much appreciated.

5 out of 5
All of the property.Staff were great.Room was clean and tidy.

Posted by on 8 Jun 2019

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Comment from Hotel Management

5 Jul 2019 by Fanny Hanisch - Senior Guest Experience Manager

Thanks a million for your kind feedback, much appreciated.

5 out of 5

Posted by on 3 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Fanny Hanisch - Senior Guest Experience Manager

Thank you for your great scores. We look forward to a return visit!

5 out of 5

Posted by on 18 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Fanny Hanisch - Guest Services Manager

Dear Anonymous, thank you for your brilliant feedback. We hope to have an opportunity of welcoming you back in the future.

5 out of 5
Second time I’ve used this hotel and both times it’s been fantastic

Posted by on 11 Feb 2019

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Comment from Hotel Management

13 Feb 2019 by Fanny Hanisch - Guest Services Manager

Dear Anonymous, thank you for your fantastic feedback! We look forward to a return visit soon.

5 out of 5
Nice hotel in calmer Canary Wharf. Really convenient for DLR and tube connections

Posted by on 3 Feb 2019

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Comment from Hotel Management

9 Feb 2019 by Fanny - Guest Services Manager

Dear Sally, thank you very much for your lovely feedback. We look forward to welcoming you back soon!

2 out of 5

Posted by on 20 Jan 2019

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Comment from Hotel Management

9 Mar 2019 by Fanny Hanisch - Guest Services Manager

Dear Anonymous, thank you for your feedback. We hope to have an opportunity to better your experience with us in the future.

About the London Marriott Hotel Canary Wharf

Location 22 Hertsmere Road, Canary Wharf, London, England E14 4ED

Renovations + Closures

This property is closed from 24 March 2020 to 30 June 2020 (dates subject to change).

Property Features

London Marriott Hotel Canary Wharf offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 14445 square feet (1342 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury London Marriott Hotel Canary Wharf. This 5-star London hotel is smoke free.

  • 301 guestrooms or units
  • 8 levels
  • 14445 sq ft of conference space
  • 1342 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: London (LHR-Heathrow) (37 km / 23 mi)
  • Train station: London Limehouse Station (1.7 km / 1 mi)
  • Metro station: West India Quay Station (0.1 km / 0.1 mi)
  • Parking:

Room Amenities

London Marriott Hotel Canary Wharf offers 301 forms of accommodation with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 48-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Manhattan Grill – This steakhouse serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

G&Tea Lounge – This cocktail bar specialises in international cuisine and only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 18 and GBP 25 per person (approximately)
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 24 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • India Quay
  • London Marriott Hotel West India Quay
  • London Marriott West India Quay
  • London West India
  • London West India Quay
  • Marriott Hotel India Quay
  • Marriott Hotel London West India Quay
  • Marriott India Quay
  • Marriott West India Quay
  • London Marriott Canary Wharf Hotel
  • London riott Canary Wharf
  • London Marriott Canary Wharf
  • Hotel London Marriott Hotel Canary Wharf London
  • London London Marriott Hotel Canary Wharf Hotel
  • Hotel London Marriott Hotel Canary Wharf
  • London Marriott Hotel Canary Wharf London
  • London Marriott Hotel West India Quay
  • Marriott Hotel
  • Marriott
  • London Marriott Canary Wharf
  • London Marriott Hotel Canary Wharf Hotel
  • London Marriott Hotel Canary Wharf London
  • London Marriott Hotel Canary Wharf Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.