"Good middle of the road hotel. Rooms comfortable but cleaning staff sloppy. Glasses and duvet covers not changed for days. Hosts in bar can be rude ... " More
23 Sep 2019 by Hui Xu
Dear Valued Guest, Thank you so much for your positive review - its much appreciated. We hope you return next time you visit London. kind regards, Hui Xu General Manager
3 Jun 2018 by Hui Xu, General Manager
Dear Sir, Madam, The Millennium hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. I want to personally apologize for how my employees attended to you during your stay. Their manners of approach and unnecessary rude actions towards you are not acceptable, and I condemn them in the strongest of terms. I am sorry to hear that the room were not up to the standard you have come to expect from us. I have personally addressed this with our housekeeping staff to ensure this would not happen again. Thank you for your kind feedback regarding the front desk team, it is always a pleasure to receive such comments recognizing their pleasant attitude and hard work. I do hope you will stay with us again to enjoy the true Millennium experience. Kind regards, Hui Xu, General Manager
15 Mar 2018 by Jean-Baptiste Noel, General Manager
Dear Faisal, Thank you for making the Millennium Knightsbridge your hotel of choice whilst staying in London. In regards to your deposit, I am pleased to confirm that the deposit is automatically refunded to you when you check-out. It might take up to 2 weeks depending of your bank. It is hoped that we will have the opportunity to welcome you back again in the near future. Kind regards,
27 Apr 2017 by JB Noel
Thank you for taking the time to feedback your experience following your recent stay with us. I am delighted that overall your visit was enjoyable and I do hope that we will have the pleasure of welcoming you back again. Kind regards, Jean-Baptiste Noel, General Manager
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Millennium Hotel London Knightsbridge. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Parking (limited spaces)
Millennium Hotel London Knightsbridge offers 222 air-conditioned accommodations with minibars and a safe. 32-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Le Chinois Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tangerine – This café serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late-night fare is available from room service (during limited hours).
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, debit cards and cash.
For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
