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"Good middle of the road hotel. Rooms comfortable but cleaning staff sloppy. Glasses and duvet covers not changed for days. Hosts in bar can be rude ... " More

By a verified traveller on Fri 25 May 2018

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£90* Per night/room 13 May - 14 May

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (Studio)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Millennium Hotel London Knightsbridge. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant. This 4-star hotel has 222 rooms over 14 floors. All rooms offer free WiFi and Smart TVs.

  • Air-conditioned rooms with 24-hour room service, Smart TVs and minibars
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and 2 bars/lounges
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the helpful staff and the value of their stay
  • Steps from Sloane Street and 6 minutes on foot from Harrods

Millennium Hotel London Knightsbridge ratings based on 34 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Millennium Hotel London Knightsbridge

Everyone (6) Business (1) Couples (11) Family (14) Other (1) Friends (1)
4 out of 5

Posted by on 27 Aug 2019

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Comment from Hotel Management

23 Sep 2019 by Hui Xu

Dear Valued Guest, Thank you so much for your positive review - its much appreciated. We hope you return next time you visit London. kind regards, Hui Xu General Manager

4 out of 5
Good middle of the road hotel. Rooms comfortable but cleaning staff sloppy. Glasses and duvet covers not changed for days. Hosts in bar can be rude if you don't order anything. Front desk accommodating and pleasant.

Posted by on 25 May 2018

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Comment from Hotel Management

3 Jun 2018 by Hui Xu, General Manager

Dear Sir, Madam, The Millennium hotel is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. I want to personally apologize for how my employees attended to you during your stay. Their manners of approach and unnecessary rude actions towards you are not acceptable, and I condemn them in the strongest of terms. I am sorry to hear that the room were not up to the standard you have come to expect from us. I have personally addressed this with our housekeeping staff to ensure this would not happen again. Thank you for your kind feedback regarding the front desk team, it is always a pleasure to receive such comments recognizing their pleasant attitude and hard work. I do hope you will stay with us again to enjoy the true Millennium experience. Kind regards, Hui Xu, General Manager

1 out of 5
They didnt give me the deposit back!! , although my debit card from uk bank

Posted by , from uk on 9 Feb 2018

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Comment from Hotel Management

15 Mar 2018 by Jean-Baptiste Noel, General Manager

Dear Faisal, Thank you for making the Millennium Knightsbridge your hotel of choice whilst staying in London. In regards to your deposit, I am pleased to confirm that the deposit is automatically refunded to you when you check-out. It might take up to 2 weeks depending of your bank. It is hoped that we will have the opportunity to welcome you back again in the near future. Kind regards,

3 out of 5

Good

Good goood good Good goood good Good goood good Good goood good Good goood good Good goood good

Posted by , from riyadh on 12 Apr 2017

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Comment from Hotel Management

27 Apr 2017 by JB Noel

Thank you for taking the time to feedback your experience following your recent stay with us. I am delighted that overall your visit was enjoyable and I do hope that we will have the pleasure of welcoming you back again. Kind regards, Jean-Baptiste Noel, General Manager

3 out of 5

family trip

I like the location of the hotel, the location is really good. The rooms are small. The price is a bit expensive.

Posted by on 5 Apr 2016

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4 out of 5

Brilliant Location

Great hotel in a brilliant location. Extremely professional staff. The bar prices are 'a little' high. Overall a great stay.

Posted by on 6 Jan 2016

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4 out of 5

Holiday

The room is very small but perfect location for shopping.

Posted by on 1 Jun 2015

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5 out of 5

Fantastic way to treat my wife for her birthday and on the occasion of our anniversary

Room upgraded on arrival because of the occasion and great welcome that was personalised. Thank you so much.

Posted by on 29 Apr 2014

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5 out of 5

A Great night at the Millenium in Knightsbridge

The welcome was great as was the service. Our room was upgraded as it was a big occasion for my wife and I.

Posted by on 28 Apr 2014

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3 out of 5

so so

the location is really very good, easy access to the center and all attractions. the room is small, but very comfortable. Didnt like: small bed in a double room; inattentive staff: they brought us a compliment - dessert, but after a couple of hours, he was covered with mold, we got it at the front desk, they apologized, asked the room number, but did not bring in return. Another negative - after departure we were wrote off 100 pounds, I wrote a letter asking explanation, but they did not answer

Posted by on 26 Nov 2013

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About the Millennium Hotel London Knightsbridge

Location 17 Sloane Street, London, England SW1X 9NU

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Millennium Hotel London Knightsbridge. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 14 levels
  • 2 bars or lounges
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Heathrow Airport (LHR) (24.6 km / 15.3 mi)
  • Train station: London Victoria Rail Station (1.9 km / 1.2 mi)
  • Metro station: Knightsbridge Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Millennium Hotel London Knightsbridge offers 222 forms of air-conditioned accommodation with minibars and a safe. 32-inch Smart televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 9:30 AM.

Le Chinois Restaurant – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Tangerine – This café serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 13.50 for adults and GBP 6.00 for children (approximately)
  • Self-parking fee: GBP 48 per day
  • Late check-out fee: GBP 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Hotel London Knightsbridge
  • Millennium London Knightsbridge
  • Hotel Millennium Knightsbridge
  • Millennium Hotel London Knightsbridge England
  • Millennium Knightsbridge London
  • Millennium Hotel London Knightsbridge Hotel
  • Millennium Hotel London Knightsbridge London
  • Millennium Hotel London Knightsbridge Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.