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"The room was very clean bit of a wido lay out but loads of room. The room had what you need loads of loo rolls and bits. But was not very wheellchai ... " More

By a verified traveller on Thu 13 Dec 2018

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Hotel Description

Our customers tell us that they can't get enough of the great public transport around Norfolk Plaza. During your stay, you'll be close to Marble Arch. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). Built in 1900, this 3-star hotel has 87 rooms over 7 floors. Enjoy your stay with amenities like satellite TV channels and a minibar in each room.

  • Air-conditioned rooms with satellite TV, minibars and coffee/tea makers
  • Free WiFi and wired Internet in some public areas
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and a meeting room
  • Guests praise the quiet and central location
  • Pets welcome for a fee

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Standard Triple Room, 3 Single Beds

Bed Count 3 Single Beds Maximum Occupancy 3 Max

Norfolk Plaza ratings based on 31 verified reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Norfolk Plaza

Everyone (19) Family (5)
1 out of 5
Worst nights sleep ever. Doors are paper thin and can hear people around you coming in and out until 2am in the morning. Very dated and warn down place... Shame as it’s a good location but would never stay here again!

Posted by on 24 Nov 2019

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2 out of 5
No aircon it’s too hot Dissapointed Crowded hallway closed spaces

Posted by on 27 Aug 2019

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2 out of 5
Very bad hotel I well never come back and I am not happy at all

Posted by on 2 May 2019

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3 out of 5

Posted by on 17 Feb 2019

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4 out of 5
The room was very clean bit of a wido lay out but loads of room. The room had what you need loads of loo rolls and bits. But was not very wheellchair frendly could get into the hotle OK from the street. But had the struggle with the steeps in the room to get to bed bedroom. Very nice helpful staff and the food was very nice to a good selction for breckfast. Very big seating place very clean.

Posted by on 13 Dec 2018

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2 out of 5

Posted by on 19 Oct 2018

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3 out of 5

Good Location

Pros: Location
Cons: Overall outlook, just needs a refurb outdated.
Location: Very close to the underground so you can get anywhere
A good location, but the hotel needs a good refurbish. Couldn't have a cup of tea because the water that was left in the kettle stank and had black floating bits at the bottom - didn't want to attempt to clean it. Just needs a refurbish, staff were friendly enough, breakfast was good and the location is excellent.

Posted by on 19 Oct 2017

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4 out of 5
Hotel ist im gute platz, Personal ganz nett, Frühstuck ok

Posted by on 4 Jan 2020

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2 out of 5
Bien situé seul Point positif Bedbug/punaise d lit la première nuit , changement de chambre , Récidive Pas d internet dans les chambres

Posted by on 4 Jan 2020

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3 out of 5
Bien centré et bon rapport qualité/prix. Hôtel vieillot

Posted by on 16 Dec 2019

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Property Features

As a guest of Norfolk Plaza, you'll find multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the bar/lounge. Norfolk Plaza also features dry cleaning/laundry services, a safe deposit box at the front desk, and a television in common area. For a fee, parking is available. This 3-star London hotel is smoke free.

  • 87 guestrooms or units
  • 7 levels
  • 3 buildings
  • Built in 1900
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi , WiFi (surcharge) , Free wired Internet , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: London Paddington Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Norfolk Plaza offers 87 forms of air-conditioned accommodation with a hairdryer. Televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome for a fee

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Staffed front desk
  • No rollaway/extra beds available
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 6.75 per person (approximately)
  • A pet fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Norfolk Plaza
  • Norfolk Plaza
  • Norfolk Plaza Hotel
  • Norfolk Plaza Hotel London
  • Norfolk Plaza London
  • Norfolk Plaza Hotel London, England
  • Norfolk Plaza Hotel
  • Norfolk Plaza London
  • Norfolk Plaza Hotel London

You should know

  • This hotel caters to gay and/or lesbian guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.