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"The room was very clean bit of a wido lay out but loads of room. The room had what you need loads of loo rolls and bits. But was not very wheellchai ... " More

By a verified traveller on Thu 13 Dec 2018

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Norfolk Plaza, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
  • Airport shuttle service available

Norfolk Plaza ratings based on 30 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Norfolk Plaza

Everyone (18) Family (5)
1 out of 5
Worst nights sleep ever. Doors are paper thin and can hear people around you coming in and out until 2am in the morning. Very dated and warn down place... Shame as it’s a good location but would never stay here again!

Posted by on 24 Nov 2019

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2 out of 5
No aircon it’s too hot Dissapointed Crowded hallway closed spaces

Posted by on 27 Aug 2019

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2 out of 5
Very bad hotel I well never come back and I am not happy at all

Posted by on 2 May 2019

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3 out of 5

Posted by on 17 Feb 2019

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4 out of 5
The room was very clean bit of a wido lay out but loads of room. The room had what you need loads of loo rolls and bits. But was not very wheellchair frendly could get into the hotle OK from the street. But had the struggle with the steeps in the room to get to bed bedroom. Very nice helpful staff and the food was very nice to a good selction for breckfast. Very big seating place very clean.

Posted by on 13 Dec 2018

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2 out of 5

Posted by on 19 Oct 2018

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3 out of 5

Good Location

Pros: Location
Cons: Overall outlook, just needs a refurb outdated.
Location: Very close to the underground so you can get anywhere
A good location, but the hotel needs a good refurbish. Couldn't have a cup of tea because the water that was left in the kettle stank and had black floating bits at the bottom - didn't want to attempt to clean it. Just needs a refurbish, staff were friendly enough, breakfast was good and the location is excellent.

Posted by on 19 Oct 2017

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4 out of 5
Hotel ist im gute platz, Personal ganz nett, Frühstuck ok

Posted by on 4 Jan 2020

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2 out of 5
Bien situé seul Point positif Bedbug/punaise d lit la première nuit , changement de chambre , Récidive Pas d internet dans les chambres

Posted by on 4 Jan 2020

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3 out of 5
Bien centré et bon rapport qualité/prix. Hôtel vieillot

Posted by on 16 Dec 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi and wired Internet are free in public spaces. Norfolk Plaza also features multilingual staff, laundry facilities, and dry cleaning/laundry services. This 3-star London hotel is smoke free.

  • 87 guestrooms or units
  • 7 levels
  • 3 buildings
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: London Paddington Station (0.8 km / 0.5 mi)
  • Metro station: Paddington Underground Station (0.2 km / 0.1 mi)

Room Amenities

Norfolk Plaza offers 87 accommodations with coffee/tea makers. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Norfolk Plaza has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

  • Staffed front desk
  • No rollaway/extra beds available
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 6.75 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Norfolk Plaza
  • Norfolk Plaza
  • Norfolk Plaza Hotel
  • Norfolk Plaza Hotel London
  • Norfolk Plaza London
  • Norfolk Plaza Hotel London, England
  • Norfolk Plaza Hotel
  • Norfolk Plaza London
  • Norfolk Plaza Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.