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"The hotel was very clean, staff were polite and helpful, the bed was comfy and the swimming pool is lovely. " More

By a verified traveller on Mon 18 Nov 2019

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Hotel Description

Our customers tell us that they can't get enough of the clean rooms at Novotel London Brentford. During your stay, you're just a quick walk from Griffin Park Stadium. Free WiFi in public areas, an indoor pool and a restaurant are available. This 4-star hotel has 202 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a sofa bed in each room.

  • Air-conditioned rooms with sofa beds, 24-hour room service and cable TV
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre, a sauna and a playground
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 1-minute drive from Griffin Park Stadium and 7 minutes from Syon Park
  • Pets welcome for a fee (restrictions apply)

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Novotel London Brentford ratings based on 22 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel London Brentford

Everyone (17) Family (3)
5 out of 5
The hotel was very clean, staff were polite and helpful, the bed was comfy and the swimming pool is lovely.

Posted by on 18 Nov 2019

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4 out of 5
:-) food / bar menu was varied - enjoyed a late supper / snack as we arrived late on the Friday evening. Atmosphere was easy going. Room was well equipped. :-( Children under 16 not allowed in the pool after 8pm - our son is a very mature 14 year old and would have been in the pool with us at all times. Distance to nearest tube station. Menu changed to a buffet with a limited menu on the Saturday - less choice. Issues with tv that didn't work, had to call reception to resolve.

Posted by on 11 Nov 2019

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1 out of 5

Posted by on 10 Nov 2019

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5 out of 5
Lovely hotel with pool and gym breakfast with fresh omlette how you like, what more would you like?

Posted by on 30 Sep 2019

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5 out of 5

Posted by on 15 Jun 2019

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3 out of 5

Posted by on 6 May 2019

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2 out of 5
Breakfast Time was a disaster. We had to Queue for 15 mins to be allocated a table. All tables were not cleaned efficiently, seemed like the person in charge of cleaning the Tables had no clue what he was doing, walking round idlelously with his trolley. Service at the table was poor. Needs radical changes with Staff and re-training. Pool area was littered with Towels, Tissues with Blood and Changing Rooms were a Total mess. It should be clearly sign posted that no footwear around the Pool area. Very nice modern Hotel but service and cleanliness was lacking during our visit

Posted by on 2 Jan 2019

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5 out of 5

Relaxing stay

We were visiting Kew for a gig. Hotel within easy walking distance. Room was very comfy - great night's sleep. Wide range of foods available for breakfast.

Posted by on 18 Jul 2017

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4 out of 5

Really nice hotel with great staff.

Easy commute to the city . Staff were excellent. The only down side was the cost of food and drinks in the hotel which was a little disappointing.

Posted by on 3 Oct 2016

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5 out of 5

Fantastic hotel, brilliant location.

We've stayed here a few times and it's just a fantastic, modern hotel with all the facilities you need. The location is great as there are some lovely places nearby such as Kew and Richmond and 2 train stations nearby if you want central London. You can also park at the hotel, although we didn't use the car whilst we were here.

Posted by , from Yorkshire on 24 Aug 2016

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Property Features

Novotel London Brentford offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 2959 square feet (275 square metres) and includes conference centres. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel London Brentford. For a fee, parking is available. This 4-star London Borough of Hounslow hotel is smoke free.

  • 202 guestrooms or units
  • 8 levels
  • 2959 sq ft of conference space
  • 275 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: London (LHR-Heathrow) (17.3 km / 10.7 mi)
  • Train station: Brentford Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel London Brentford offers 202 forms of air-conditioned accommodation with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London Borough of Hounslow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Elements – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per night, plus a deposit of GBP 15 per night
  • Maximum 2 per room (weight limit: 33 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10 and GBP 16.45 per person (approximately)
  • Self-parking fee: GBP 15 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brentford Novotel
  • London Brentford
  • Novotel Brentford
  • Novotel Brentford London
  • Novotel London Brentford
  • Novotel London Brentford opening June 2014
  • Novotel London opening June 2014
  • Novotel London opening June 2014 Hotel
  • Novotel London opening June 2014 Hotel Brentford
  • Novotel London Brentford Hotel
  • Novotel London Brentford Hotel
  • Novotel London Brentford Brentford
  • Novotel London Brentford Hotel Brentford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.