Skip to main content
Beginning of main content

"The hotel was very clean, staff were polite and helpful, the bed was comfy and the swimming pool is lovely. " More

By a verified traveller on Mon 18 Nov 2019

Enter dates to see availability

Select your room to view prices

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£57* Per night/room 4 Jun - 5 Jun

Superior Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed (Executive)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the clean rooms at Novotel London Brentford. During your stay, you're just a quick walk from Griffin Park Stadium. Free WiFi in public areas, an indoor pool and a restaurant are available. This 4-star hotel has 202 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and cable TV channels in each room.

  • Air-conditioned rooms with 24-hour room service, cable TV and coffee/tea makers
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre, a sauna and a playground
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 1-minute drive from Griffin Park Stadium and 6 minutes from Syon Park
  • Pets welcome for a fee (restrictions apply)

Novotel London Brentford ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel London Brentford

Everyone (17) Family (3)
5 out of 5
The hotel was very clean, staff were polite and helpful, the bed was comfy and the swimming pool is lovely.

Posted by on 18 Nov 2019

Was this review helpful to you?
4 out of 5
:-) food / bar menu was varied - enjoyed a late supper / snack as we arrived late on the Friday evening. Atmosphere was easy going. Room was well equipped. :-( Children under 16 not allowed in the pool after 8pm - our son is a very mature 14 year old and would have been in the pool with us at all times. Distance to nearest tube station. Menu changed to a buffet with a limited menu on the Saturday - less choice. Issues with tv that didn't work, had to call reception to resolve.

Posted by on 11 Nov 2019

Was this review helpful to you?
1 out of 5

Posted by on 10 Nov 2019

Was this review helpful to you?
5 out of 5
Lovely hotel with pool and gym breakfast with fresh omlette how you like, what more would you like?

Posted by on 30 Sep 2019

Was this review helpful to you?
5 out of 5

Posted by on 15 Jun 2019

Was this review helpful to you?
3 out of 5

Posted by on 6 May 2019

Was this review helpful to you?
2 out of 5
Breakfast Time was a disaster. We had to Queue for 15 mins to be allocated a table. All tables were not cleaned efficiently, seemed like the person in charge of cleaning the Tables had no clue what he was doing, walking round idlelously with his trolley. Service at the table was poor. Needs radical changes with Staff and re-training. Pool area was littered with Towels, Tissues with Blood and Changing Rooms were a Total mess. It should be clearly sign posted that no footwear around the Pool area. Very nice modern Hotel but service and cleanliness was lacking during our visit

Posted by on 2 Jan 2019

Was this review helpful to you?
5 out of 5

Relaxing stay

We were visiting Kew for a gig. Hotel within easy walking distance. Room was very comfy - great night's sleep. Wide range of foods available for breakfast.

Posted by on 18 Jul 2017

Was this review helpful to you?
4 out of 5

Really nice hotel with great staff.

Easy commute to the city . Staff were excellent. The only down side was the cost of food and drinks in the hotel which was a little disappointing.

Posted by on 3 Oct 2016

Was this review helpful to you?
5 out of 5

Fantastic hotel, brilliant location.

We've stayed here a few times and it's just a fantastic, modern hotel with all the facilities you need. The location is great as there are some lovely places nearby such as Kew and Richmond and 2 train stations nearby if you want central London. You can also park at the hotel, although we didn't use the car whilst we were here.

Posted by , from Yorkshire on 24 Aug 2016

Was this review helpful to you?

Renovations + Closures

This property is closed from 23 March 2020 to 31 December 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel London Brentford offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 2959 square feet (275 square metres) and includes conference centres. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel London Brentford. For a fee, parking is available. This 4-star Brentford hotel is smoke free.

  • 202 guestrooms or units
  • 8 levels
  • 2959 sq ft of conference space
  • 275 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Heathrow Airport (LHR) (17.3 km / 10.7 mi)
  • Train station: Brentford Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel London Brentford offers 202 forms of air-conditioned accommodation with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Elements – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per night, plus a deposit of GBP 15 per night
  • Maximum 2 per room (weight limit: 33 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10 and GBP 16.45 per person (approximately)
  • Self-parking fee: GBP 15 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brentford Novotel
  • London Brentford
  • Novotel Brentford
  • Novotel Brentford London
  • Novotel London Brentford
  • Novotel London Brentford opening June 2014
  • Novotel London opening June 2014
  • Novotel London opening June 2014 Hotel
  • Novotel London opening June 2014 Hotel Brentford
  • Novotel London Brentford Hotel
  • Novotel London Brentford Hotel
  • Novotel London Brentford Brentford
  • Novotel London Brentford Hotel Brentford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge
url importing http://www.ebookers.com/London-Hotels-Novotel-London-Brentford.h7985184-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Novotel-London-Brentford.h7985184-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/London-Hotels-Novotel-London-Brentford.h7985184-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.