4.1 out of 5

"Stayed over four nights at the Novotel. I had initially planned to stay three nights and then needed to stay an extra night. Ebookers and Novotel wher ... " More

By a verified traveller on Mon 23 Apr 2018

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Hotel Description

The public transport around Novotel London Wembley gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from SSE Arena, Wembley. Free WiFi in public areas, a restaurant and a fitness centre are available. Built in 2014, this 4-star hotel has 235 rooms over 10 floors. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and LCD TVs
  • Free WiFi
  • Enjoy international cuisine while dining at Elements
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in the lobby, a business centre and 2 meeting rooms
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the spaciousness and low noise level
  • Within a 10-minute walk of SSE Arena, Wembley and Wembley Stadium
  • Pets welcome for a fee (restrictions apply)

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£63 per night

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Novotel London Wembley ratings based on 18 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel London Wembley

Everyone (14) Couples (2) Other (2)
5 out of 5
Great location for Wembley, would stay there again.

Posted by on 24 Jun 2019

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3 out of 5
Pillows and bedding seemed tired and one bedside lamp had no working switch. Glass 'doors' for bathroom not great - no privacy Close to Wembley Arena Limited hotel parking which is not prebookable

Posted by on 26 Feb 2019

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Comment from Hotel Management

1 Mar 2019 by FO

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Stayed over four nights at the Novotel. I had initially planned to stay three nights and then needed to stay an extra night. Ebookers and Novotel where very accommodating and even tried to book the same room but it wasn't possible or necessary. The stay was great, despite the large amount of people in during the week for the Conference and Football, noise levels where pleasant and low. All extra requirements where met with a smile and a lovely greeting. They even held our luggage until we were able to leave the venue and our meeting run over past the checkout time. The only inconvenience, and it really was more of an inconvenience than a hardship or a let down was that between having to change rooms due to the different bookings, I had to step out of my meeting to move my bags myself. Lesson learned, however, and I will endeavour to book the correct amount of time next time.

Posted by on 23 Apr 2018

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4 out of 5

Nice hotel close to Wembley Stadium

Lovely hotel near Wembley stadium and SSE arena with easy access to central London. Staff helpful and friendly

Posted by on 25 Mar 2018

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1 out of 5

Rude staff

Staff was rude when we have a problem with their bloody checking in system. They thought we don't understand French.

Posted by on 24 Sep 2017

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1 out of 5

Staff being racist to customers

I have booked and paid the hotel via third party website called Ebookers. However, the staff cannot find my reservations from the hotel system and caused delay about 45mins before i can check in. However, the staff told her colleague for us to go to other hotel in French. Unfortunately they didn't know I can understand and speak French very fluently. There were three of us who speak Arabic at the lobby that time. Their attitude was totally unacceptable at all. This is the worst 4 star hotel I ever stay unfortunately it was in London.

Posted by , from Tunisia on 21 Sep 2017

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5 out of 5

Convenient Wembley stadium!

Pros: Clean, smooth running and just in the right place.
Cons: We had to call reception to find the parking. In fairness, there was a lot of building & roadworks in the immediate area so it wasn't clear. Sorted.
Location: Wembley Stadium is right on the doorstep, Harrow-on-the-Hill is just to the north and the metropolis of London is but a tube ride away.
Stayed just one night as we were visiting Harrow's John Lyon School. Parking is in the underground parking facility accessed via Fulton Road. It's the right hand of two metal gate pairs. We had a "Superior" which in all fairness is the base room type I think. The others are the same style but bigger etc. It was fine. The bathroom was nice with a HUGE shower suitable for half a football team! Our deal had breakfast included which was served in the bar/seating area next to reception. Hot and cold fare as you'd imagine. All nice quality and plenty of it. Finally the Staff. All most courteous, helpful and efficient. You hardly noticed them yet you wanted for nothing: a mark of good service.

Posted by , from Cheshire on 20 May 2017

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4 out of 5
Good condition of hotel and staff were friendly. Check in was quick and efficient.

Posted by on 2 May 2017

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5 out of 5

Very close to Wembley stadium

I stayed there for one night with my wife. Prime location for Wembley stadium. Retail park very close by and lots of places to eat. Room was very clean n tidy. I would recommend this hotel to anyone and i will be staying there again the near future.

Posted by , from Leicester on 30 Jan 2017

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5 out of 5

Great place for a trip to Wembley!

Location: Great location for Wembley stadium/arena, tube. outlet shopping and places to eat.
We chose the Novotel for an overnight base for a concert at Wembley Arena. It's in a great position for Wembley arena and stadium and for the tube, so we were able to leave our bags and get into town and back in plenty of time for the concert, and we were able to use the hotel car park which was really convenient and great value for money. Extremely friendly and helpful staff, very comfortable room, very clean and with everything we needed - we didn't eat in the hotel so can't comment on that, though we saw many people who were, but overall we were delighted with our choice and would definitely recommend it and use the Novotel again. I think the friendliness of the staff were the thing we commented on most!

Posted by , from Cambridge, UK on 16 Oct 2016

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference centres. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Novotel London Wembley. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Wembley hotel is smoke free.

  • 1 building
  • 235 guestrooms or units
  • 10 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (25.3 km / 15.7 mi)
  • Train station: Wembley North Wembley Station (1.9 km / 1.2 mi)
  • Metro station: Wembley Park Underground Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel London Wembley offers 235 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and a hairdryer. This Wembley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Elements – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: GBP 20.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 16.45 per person (approximately)
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 20.00 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Wembley Novotel
  • Novotel London opening April 2014
  • Novotel London opening April 2014 Hotel
  • Novotel London opening April 2014 Hotel Wembley
  • Novotel London Wembley opening April 2014
  • Novotel London Wembley Hotel
  • Novotel London Wembley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.