Skip to main content
Beginning of main content

"Stayed overnight for my partner's special birthday, and were upgraded prior to arrival as I'd advised them of the birthday. They didn't tell us at rec ... " More

By Blue42 on Fri 04 Mar 2016

Enter dates to see availability

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Park Grand London Kensington. During your stay, you're just a quick walk from Kensington High Street. Features include free WiFi in public areas, plus a restaurant and a bar. This 4-star guesthouse has 133 rooms. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, microwaves and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the comfortable guestrooms and the proximity to public transport
  • Just a 3-minute walk from Cromwell Road and 10 minutes on foot from Kensington High Street

Deluxe Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Club Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Club Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Park Grand London Kensington ratings based on 19 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Grand London Kensington

Everyone (5) Couples (10) Business (1) Family (1) Other (1) Friends (1)
5 out of 5

Posted by on 27 Apr 2020

Was this review helpful to you?
Comment from Hotel Management

29 Apr 2020 by Alexandra

Dear Guest, Thank you very much for your excellent rating! We are very happy to see your experience with us has been great and we shall be looking forward to having the pleasure of welcoming you back! Kind Regards,

5 out of 5

Posted by on 4 Nov 2019

Was this review helpful to you?
Comment from Hotel Management

4 Nov 2019 by Evelina

Dear Guest, Thank you very much for taking the time to rate us with the highest score! We are very excited to see you have enjoyed all aspects of your stay. We shall be very much looking forward to welcome you back! Best wishes

4 out of 5

Posted by on 20 Aug 2019

Was this review helpful to you?
Comment from Hotel Management

20 Aug 2019 by Alexandra

Dear Guest, Thank you for taking the time to rate your experience at the Park Grand Kensington hotel. It is delightful to see that your overall experience has been pleasant and we hope to have the pleasure of hosting you again in the future. Best Regards,

5 out of 5

Posted by on 11 Jan 2019

Was this review helpful to you?
4 out of 5

Good for a special occasion

Stayed overnight for my partner's special birthday, and were upgraded prior to arrival as I'd advised them of the birthday. They didn't tell us at reception when we arrived though which was a bit of a shame. Room lovely, clean, excellent facilities and bathroom was lovely. Only a 3 min, if that, walk from Earls Court Tube albeit the road looks a little dingy at first, it turns a corner and changes completely.

Posted by on 4 Mar 2016

Was this review helpful to you?
5 out of 5

Brilliant

I really enjoyed my stay at this hotel. The room was gorgeous & the restaurant was perfect- the food was great and at a high standard, the staff were lovely and welcoming and it was very clean & posh. Even though some may think at £143 a night it's rather expensive, in my opinion it was worth every penny!!

Posted by on 26 May 2013

Was this review helpful to you?
2 out of 5

Give it a miss for at least 3 months

Booked for my girlfriends birthday and found out after speaking to the hotel and booking that refurbishments were taking place. On arrival it was a shell of a building!! Managed to navigate to the room,on the 3rf floor, and were both surprised. It was excellent....clean, modern and plant of storage etc. However, the refurbs take place between 7.30-1800. This is annoying when you want a decent nights sleep. Then to add insult to it they turn the power off. Not ideal when shaving in a windowless bathroom! Phoned reception who could barely speak English let alone hear me over the drilling and there was no apology just part of the works! So on check out politely asked if they had many complaints....Yes was the answer followed by but we have to work here all the time you only sleep here....Oh we'll that's alright then....Idiot! The final straw was when I had already paid for 2 nights they charged my credit card again on departure! After kicking up a stink they told me they hadn't and it was a miscommunication! Avoid like the plague until works complete!

Posted by on 23 Mar 2013

Was this review helpful to you?
3 out of 5

Not that Best Western!

No smile or warm welcome at reception. We were however told we'd been upgraded - but the room wasnt ready (had to wait 25 minutes past the availabilty time). The upgrade was a 'basement' room - no window and a very oppressive atmosphere with bad air conditioning. After initially being told there were no other rooms once I insisted we were moved - miraculously our original room was allocated. This room had a window - facing a brick wall, the sink didnt drain away and dispite reporting it wasnt fixed for 2 days. the bed was 3/4, definately too small if you're used to a king sized bed. None of the staff said 'hello'/smiled - something we have come to expect from Best Western staff, but sadly lacking here. On the plus, it was convenient for Earls Court Tube Station & the room was very well decorated.

Posted by on 2 Aug 2012

Was this review helpful to you?
4 out of 5

Ideal for our visit to Chelsea Flower Show

Helpful and friendly reception and general staff . Would go back again.

Posted by on 28 May 2012

Was this review helpful to you?
3 out of 5

Location location location

Needed an overnight stay as we were attending Hammersmith Apollo for a concert. Excellent location for access via Earls Court tube. Ditto for link to Kings Cross. Room 412 fine for 1 night but a bit small for longer stay. part of a connecting suite that is normally let to families and the connecting door was not soundproofed which was somewhat annoying. Some rooms are in the semi basement area too and not so attractive so it is wise to call ahead and clarify your requirements 5 storeys and one rather slow and relatively small lift; still it meant one could get fit by using the stairs Beware at check in. make sure you say you require breakfast as if you don't and your rate excludes it, it will cost an additional £4 per person. Strange policy but you have been warned. Breakfast a little disorganised too with staff not too sure of their roles and table setting seemed to be somewhat challenging and haphazard. For a 4 star hotel this was not up to scratch.

Posted by on 14 Oct 2011

Was this review helpful to you?

About the Park Grand London Kensington

Location 33-37 Hogarth Road, London, England SW5 0QQ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. Tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Park Grand London Kensington. This 4-star London guesthouse is smoke free.

  • 133 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LHR-Heathrow) (22.1 km / 13.8 mi)
  • Train station: Kensington (Olympia) Station (1.9 km / 1.2 mi)
  • Metro station: Earl's Court Station (0.6 km / 0.3 mi)
  • Parking:

Room Amenities

Park Grand London Kensington offers 133 forms of accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Microwave
  • Electric kettle
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Park Grand London Kensington has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • Staffed front desk
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15.95 per person (approximately)
  • Off site parking fee: GBP 35 per day (1 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London
  • London Hotel
  • Park Grand London Kensington
  • Park Grand London Kensington Hotel
  • Park Grand London Kensington Guesthouse
  • Park Grand London Kensington England
  • Shaftesbury Kensington Hotel London
  • Shaftesbury Kensington London
  • Park Grand London Kensington House
  • Park Grand London House
  • Park Grand London
  • Park Grand London Guesthouse
  • Park Grand Guesthouse
  • Park Grand
  • Shaftesbury Kensington London
  • Shaftesbury Kensington Hotel London
  • Park Grand London Kensington London
  • Park Grand London Kensington England
  • Park Grand London Kensington Guesthouse
  • Park Grand London Kensington Guesthouse London
  • Best Western Premier Shaftsbury London Kensington Hotel London
url importing http://www.ebookers.com/London-Hotels-Park-Grand-London-Kensington.h22702-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Park-Grand-London-Kensington.h22702-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/London-Hotels-Park-Grand-London-Kensington.h22702-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.