"Stayed overnight for my partner's special birthday, and were upgraded prior to arrival as I'd advised them of the birthday. They didn't tell us at rec ... " More

By Blue42 on Fri 04 Mar 2016

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Hotel Description

Park Grand London Kensington puts you in the heart of London, within a 20-minute stroll of popular places like Natural History Museum and Kensington Palace. Highlights at this Victorian guest house include a restaurant and in-room free WiFi.

All 133 rooms feature plasma TVs, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like microwaves and room service. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Free local calls, free bottled water, and safes are also available.

At the guest house's own bar/lounge, you can stop for a drink. Business travelers can take advantage of conference space and meeting rooms. Added amenities include free WiFi in public areas and laundry facilities.

Attractions within a 30-minute walk of this 4-star South Kensington guest house include Royal Albert Hall and Imperial College London.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£95 per night

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Park Grand London Kensington ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0
4 out of 5

Good for a special occasion

Stayed overnight for my partner's special birthday, and were upgraded prior to arrival as I'd advised them of the birthday. They didn't tell us at reception when we arrived though which was a bit of a shame. Room lovely, clean, excellent facilities and bathroom was lovely. Only a 3 min, if that, walk from Earls Court Tube albeit the road looks a little dingy at first, it turns a corner and changes completely.

Posted by on 4 Mar 2016

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5 out of 5

Brilliant

I really enjoyed my stay at this hotel. The room was gorgeous & the restaurant was perfect- the food was great and at a high standard, the staff were lovely and welcoming and it was very clean & posh. Even though some may think at £143 a night it's rather expensive, in my opinion it was worth every penny!!

Posted by on 26 May 2013

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2 out of 5

Give it a miss for at least 3 months

Booked for my girlfriends birthday and found out after speaking to the hotel and booking that refurbishments were taking place. On arrival it was a shell of a building!! Managed to navigate to the room,on the 3rf floor, and were both surprised. It was excellent....clean, modern and plant of storage etc. However, the refurbs take place between 7.30-1800. This is annoying when you want a decent nights sleep. Then to add insult to it they turn the power off. Not ideal when shaving in a windowless bathroom! Phoned reception who could barely speak English let alone hear me over the drilling and there was no apology just part of the works! So on check out politely asked if they had many complaints....Yes was the answer followed by but we have to work here all the time you only sleep here....Oh we'll that's alright then....Idiot! The final straw was when I had already paid for 2 nights they charged my credit card again on departure! After kicking up a stink they told me they hadn't and it was a miscommunication! Avoid like the plague until works complete!

Posted by on 23 Mar 2013

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3 out of 5

Not that Best Western!

No smile or warm welcome at reception. We were however told we'd been upgraded - but the room wasnt ready (had to wait 25 minutes past the availabilty time). The upgrade was a 'basement' room - no window and a very oppressive atmosphere with bad air conditioning. After initially being told there were no other rooms once I insisted we were moved - miraculously our original room was allocated. This room had a window - facing a brick wall, the sink didnt drain away and dispite reporting it wasnt fixed for 2 days. the bed was 3/4, definately too small if you're used to a king sized bed. None of the staff said 'hello'/smiled - something we have come to expect from Best Western staff, but sadly lacking here. On the plus, it was convenient for Earls Court Tube Station & the room was very well decorated.

Posted by on 2 Aug 2012

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4 out of 5

Ideal for our visit to Chelsea Flower Show

Helpful and friendly reception and general staff . Would go back again.

Posted by on 28 May 2012

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3 out of 5

Location location location

Needed an overnight stay as we were attending Hammersmith Apollo for a concert. Excellent location for access via Earls Court tube. Ditto for link to Kings Cross. Room 412 fine for 1 night but a bit small for longer stay. part of a connecting suite that is normally let to families and the connecting door was not soundproofed which was somewhat annoying. Some rooms are in the semi basement area too and not so attractive so it is wise to call ahead and clarify your requirements 5 storeys and one rather slow and relatively small lift; still it meant one could get fit by using the stairs Beware at check in. make sure you say you require breakfast as if you don't and your rate excludes it, it will cost an additional £4 per person. Strange policy but you have been warned. Breakfast a little disorganised too with staff not too sure of their roles and table setting seemed to be somewhat challenging and haphazard. For a 4 star hotel this was not up to scratch.

Posted by on 14 Oct 2011

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4 out of 5

Great price, great location

Very pleased with this hotel. Excellent value for money, in a beautiful central location on a quiet street. Definitely recommended.

Posted by on 9 Sep 2015

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4 out of 5

Super Lage

Das Hotel ist super gut gelegen, ideal für eine Städtereise. Preis Leistung stimmt auch. Das Frühstückbuffet war ausch sehr schön und gut bestückt. Wir hatten ein Zimmer im untergen Stock. Ein stück des Gangs hat sehr Stark nach Abfluss gerochen, dass war der eingzige Punkt, welcher mich etwas gestört hat.

Posted by on 19 Aug 2014

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4 out of 5

Tähtien arvoinen!

Sijainti oli erinomainen rauhallisella kadulla lähellä metroa. Henkilökunta oli avuliasta ja joustavaa. Huone pienehkö, mutta riittävä.

Posted by on 29 Sep 2013

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5 out of 5

Séjour agréable

Un personnel très affable et très agréable. Hôtel bien situé.

Posted by on 24 Aug 2013

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About the Park Grand London Kensington

Location 33-37 Hogarth Road, London, England SW5 0QQ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Park Grand London Kensington also features multilingual staff, complimentary newspapers in the lobby, and on-site laundry facilities.

  • 133 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Bellhop
  • Lift

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LHR-Heathrow) (22.1 km / 13.7 mi)
  • Train station: London Kensington Olympia Station (1.9 km / 1.2 mi)
  • Metro station: Earl's Court Underground Station (0.2 km / 0.1 mi)

Room Amenities

Park Grand London Kensington offers 133 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Plasma televisions come with pay-per-view films. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. London's guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Films for purchase
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Park Grand London Kensington has a restaurant on-site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

The credit/debit card used to book the Advance Purchase rate must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: GBP 15.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Grand London Kensington House
  • Park Grand London House
  • Park Grand London Kensington
  • Park Grand London
  • Best Western Premier Shaftsbury London Kensington Hotel London
  • Shaftesbury Kensington London
  • Park Grand London Kensington England
  • Shaftesbury Kensington Hotel London

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.