4.2 out of 5

"The hotel staff were wonderful and couldn’t do enough to help. We really enjoyed our stay and as they were so friendly towards the children we will de ... " More

By a verified traveller on Mon 26 Mar 2018

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Hotel Description

Our customers tell us they enjoy the sightseeing around Park Plaza County Hall London. During your stay, you're just a quick walk from Coca-Cola London Eye. Features include free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2008, this 4-star hotel has 399 rooms over 14 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and minibars
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at L italiano, a buffet restaurant that serves Italian cuisine
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with hot stone massages, detox wraps or body treatments at Aurora Spa
  • Services include concierge services, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Southbank Centre Book Market and Florence Nightingale Museum

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£113 per night

Superior Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Studio (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Studio

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Park Plaza County Hall London ratings based on 106 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza County Hall London

Everyone (64) Couples (8) Business (2) Family (12) Friends (13) Other (2)
1 out of 5
Breakfast food was rank it was rubbery cold judt horrible

Posted by on 10 Mar 2019

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Comment from Hotel Management

10 Mar 2019 by Vasilica

Dear Anonymous, Thank you for your feedback. We are sorry to read your breakfast experience has not met your expectations. Please be assured this has been shared with Food and Beverage Manager and we will work diligently to make sure we provide the best services to our guests. We hope to welcome you back in the future. Best regards, Vasilica Cojocaru Guest Relations Team

5 out of 5
Great location. Room layout worked perfectly for a family of four.

Posted by on 25 Feb 2019

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Comment from Hotel Management

26 Feb 2019 by Vanessa

Dear guest, Thank you for staying with us. We are glad to read that you have enjoyed your stay at our hotel and we look forward to welcome you back. Best regards, Vanessa Kraemer Guest Relations Manager

4 out of 5
Great location, 5 mins walk from Waterloo exit no.6 anti clockwise or no.1 clockwise. Clean, great room amenities. Only downer was that staff didn't make us aware that Saturdays breakfast queue would be long from 9:30am onwards. So get there early else expect a 15 minute queue during busy periods.

Posted by on 24 Feb 2019

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Comment from Hotel Management

24 Feb 2019 by Vanessa

Dear guest, Thank you for staying with us. We are glad to read that you have enjoyed your stay at our hotel and we look forward to welcome you back. Best regards Vanessa Kraemer Guest Relations Manager

5 out of 5
Excellent Hotel. Very convenient location. Close to Westminster and the Houses of Parliament.

Posted by on 28 Jan 2019

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Comment from Hotel Management

28 Jan 2019 by Alexandra

Good afternoon, Thank you for taking time and rated us. We are glad to see that you have enjoyed your stay with us. Looking forward to welcome you back. Kind regards, Alexandra Kallai, Guest Relations Manager

5 out of 5

Posted by on 24 Jan 2019

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Comment from Hotel Management

24 Jan 2019 by Vanessa

Dear guest, Thank you for staying with us. We are glad to read that you have enjoyed your stay at our hotel and we look forward to welcome you back. Best regards, Vanessa Kraemer Guest Relations Manager

5 out of 5

Posted by on 16 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Getter Leemet, Guest Relations Manager

Dear Chloe, Thank you for your rating. We hope to welcome you back soon. Kind regards, Getter Leemet Guest Relations Manager

4 out of 5
Paid extra for room with a view of the London Eye and were on the 13th floor with a great view including a very nice sunset! Room comfortable with good bes, TV with many chanells, tea making facilities, free WIFI. Bathroom good with a proper bath (and shower over) and good quality toiletries. Break fast mainly buffet style with only tea brought to the table but a good, quality selection . Helpful staff throughout at reception and breakfast. Only negative - no water of biscuits in room which is usually standard in hotels of this class/cost

Posted by , from Hampshire on 30 Sep 2018

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Comment from Hotel Management

1 Oct 2018 by Guest Relations

Hi Phil, Thank you for the fantastic review, I am glad you enjoyed your hotel, and I have passed on your comments about the biscuits and water, to our head housekeeping as they are normally in our Executive, Junior suites and Penthouses. We look forward to seeing you in the near future. Regards Mark Harmon Guest Relations

5 out of 5
Great staff! Great room! First time staying at this London hotel and will Deff be back

Posted by , from Manchester on 23 Sep 2018

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Comment from Hotel Management

23 Sep 2018 by Getter Leemet, Guest Relations Manager

Dear Parveen, Thank you for your feedback. We look forward to welcome you back in the near future. Kind regards, Getter Leemet Guest Relations Manager

5 out of 5
The hotel staff were wonderful and couldn’t do enough to help. We really enjoyed our stay and as they were so friendly towards the children we will definitely be going again.

Posted by on 26 Mar 2018

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Comment from Hotel Management

29 Mar 2018 by Sergio Cruz

Dear Natalie, Thank you for your amazing comment about our staff. I will pass to all of them and I am sure that they are going to be really happy . Kind regards,

5 out of 5

Great hotel and location

Loved the kitchenette microwave etc. Don’t think the sofabed would be comfortable for more than one night. Hotel temperature is perfect. Normally they are too hot and stuffy

Posted by on 23 Jan 2018

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Comment from Hotel Management

24 Jan 2018 by Bradley Werb

Dear Guest Thank you for your review. We are so glad your stay was enjoyable and found the hotel comfortable for your short stay. We do have additional mattresses and toppers for our sofa beds should our guests not find them comfortable however we are planning a refurbishment of our rooms this year which will include new sofa beds! We hope to welcome you back again soon. Kind Regards Bradley Werb Front of House Manager

About the Park Plaza County Hall London

Location 1 Addington Street, London, England SE1 7RY

Property Features

Park Plaza County Hall London offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Event space at this hotel measures 2356 square feet (219 square metres). Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Park Plaza County Hall London. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1 building
  • 399 guestrooms or units
  • 14 levels
  • 2356 sq ft of conference space
  • 219 sq. m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (29.1 km / 18.1 mi)
  • Train station: London Waterloo Station (0.7 km / 0.5 mi)
  • Metro station: Waterloo Underground Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Plaza County Hall London offers 399 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

L italiano – This restaurant specialises in Italian cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

Spectrum Bar and Cafe – This bar specialises in international cuisine and serves lunch, dinner and light fare. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Aurora Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.50 for adults and GBP 0.00 for children (approximately)
  • Valet parking fee: GBP 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall Hotel
  • Park Plaza County Hall London
  • Park Plaza County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.