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4.2 out of 5

"Excellent location for most of South Bank and West End facilities. Good size rooms and a decent breakfast, although a bit busy at peak times. Overall ... " More

By a verified traveller on Mon 06 Jan 2020

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Hotel Description

Our customers tell us that they can't get enough of the great public transport around Park Plaza County Hall London. During your stay, you're just a quick walk from Westminster Bridge. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2008, this 4-star hotel has 399 rooms over 14 floors. All rooms offer free WiFi and plasma TVs.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and minibars
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Atrio Restaurant and Bar
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to hot stone massages, detox wraps or body treatments at Aurora Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the helpful staff and the location
  • Steps from Southbank Centre Book Market and Florence Nightingale Museum

Superior Twin Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£108* Per night/room 1 Mar - 2 Mar

Superior Double Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Executive Studio (London Eye View)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Superior Room (London Eye View)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite (London Eye View)

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Park Plaza County Hall London ratings based on 151 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza County Hall London

Everyone (93) Couples (15) Business (2) Family (18) Friends (13) Other (2)
4 out of 5
Excellent location for most of South Bank and West End facilities. Good size rooms and a decent breakfast, although a bit busy at peak times. Overall very satisfied.

Posted by on 6 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by Lucy

Thank you for your feedback. We're so pleased that your stay lived up to expectations and you enjoyed the room and breakfast. We hope that we can welcome you back on your next trip to London. Warm regards, Lucy

4 out of 5

Posted by on 1 Dec 2019

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5 out of 5
Good Sized room - Nice Breakfast, Very Clean Lifts are quite slow Pleasant Stay

Posted by on 5 Nov 2019

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Comment from Hotel Management

8 Nov 2019 by Carla Lo Giudice - Guest Relation Manager

Dear Guest, Thank you very much for the amazing score. We are glad to read that you could enjoy your stay in our property. We hope to have you here again any time soon. Kind Regards, Carla Lo Giudice Guest Relation Manager

5 out of 5
Excellent stay! Close to Houses of Parliament, London Eye and Waterloo Station. It easy access to other attractions if you walk along the riverside with plenty of restaurants. I always book at this hotel when I stay overnight in London. The staff are really friendly and helpful. My room was beautifully laid out and was super clean.

Posted by on 30 Aug 2019

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Comment from Hotel Management

3 Sep 2019 by Carla Lo Giudice - Guest Relation Manager

Dear Haze, Thank you for your feedback. We are happy you stay met your expectation. We hope to have you again in our property. Kind Regards, Carla Lo Giudice Guest relation Manager

5 out of 5

Posted by on 8 Jun 2019

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Comment from Hotel Management

8 Jun 2019 by Vanessa

Dear guest, Thank you for staying with us. We are glad to read that you have enjoyed your stay at our hotel and we look forward to welcome you back. Best regards, Vanessa Guest Relations Manager

5 out of 5
Good location and very nice staff. Qtqtqtqtqtqtqtq

Posted by on 12 Apr 2019

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Comment from Hotel Management

13 Apr 2019 by Vanessa

Dear guest, Thank you for staying with us. We are glad to read that you have enjoyed your stay and we look forward to welcome you back. Best regards, Vanessa Guest Relations Manager

3 out of 5
Ok but very expensive for an average hotel, which I guess is because of the location- it is convenient for Waterloo and Westminster

Posted by on 26 Mar 2019

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Comment from Hotel Management

26 Mar 2019 by Vasilica

Dear Anonymous, Thank you for staying with us and for your feedback. We hope to welcome you back in the near future. Kind regards, Vasilica Cojocaru Guest Relations Team

1 out of 5
Breakfast food was rank it was rubbery cold judt horrible

Posted by on 10 Mar 2019

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Comment from Hotel Management

10 Mar 2019 by Vasilica

Dear Anonymous, Thank you for your feedback. We are sorry to read your breakfast experience has not met your expectations. Please be assured this has been shared with Food and Beverage Manager and we will work diligently to make sure we provide the best services to our guests. We hope to welcome you back in the future. Best regards, Vasilica Cojocaru Guest Relations Team

5 out of 5
Great location. Room layout worked perfectly for a family of four.

Posted by on 25 Feb 2019

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Comment from Hotel Management

26 Feb 2019 by Vanessa

Dear guest, Thank you for staying with us. We are glad to read that you have enjoyed your stay at our hotel and we look forward to welcome you back. Best regards, Vanessa Kraemer Guest Relations Manager

4 out of 5
Great location, 5 mins walk from Waterloo exit no.6 anti clockwise or no.1 clockwise. Clean, great room amenities. Only downer was that staff didn't make us aware that Saturdays breakfast queue would be long from 9:30am onwards. So get there early else expect a 15 minute queue during busy periods.

Posted by on 24 Feb 2019

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Comment from Hotel Management

24 Feb 2019 by Vanessa

Dear guest, Thank you for staying with us. We are glad to read that you have enjoyed your stay at our hotel and we look forward to welcome you back. Best regards Vanessa Kraemer Guest Relations Manager

About the Park Plaza County Hall London

Location 1 Addington Street, London, England SE1 7RY

Property Features

Park Plaza County Hall London offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 2356 square feet (219 square metres). Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Park Plaza County Hall London. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1 building
  • 399 guestrooms or units
  • 14 levels
  • 2356 sq ft of conference space
  • 219 sq. m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (29.1 km / 18.1 mi)
  • Train station: London Waterloo Station (0.7 km / 0.5 mi)
  • Metro station: Waterloo Underground Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Plaza County Hall London offers 399 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • Egyptian cotton linens
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Atrio Restaurant and Bar – This restaurant specialises in Italian cuisine and serves breakfast and dinner. A children's menu is available.

Atrio Restaurant and Bar – This bar specialises in international cuisine and serves lunch, dinner and light fare. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Aurora Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.50 for adults and GBP 0.00 for children (approximately)
  • Valet parking fee: GBP 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza County Hall London
  • Park Plaza Hall
  • Park Plaza Hall Hotel
  • Park Plaza Hall Hotel London County
  • Park Plaza London County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel London
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall Hotel
  • Park Plaza County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall London London
  • Park Plaza County Hall London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.