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4.4 out of 5

"Exilant … thank you every one Staff .. good room .. house keeping .. breakfast " More

By a verified traveller on Thu 18 Aug 2022

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£172* Per night/room 4 Jan - 5 Jan

Junior Suite (1 Double)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Studio, 1 Double Bed (Room)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Studio (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Penthouse, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 Double Bed (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the great public transport around Park Plaza County Hall London. During your stay, you're just a quick walk from London Eye. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Atrio Restaurant and Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to detox wraps, aromatherapy or body scrubs at Aurora Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests speak favourably about the clean guestrooms and the location
  • Steps from Southbank Centre Book Market and Florence Nightingale Museum

Park Plaza County Hall London ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza County Hall London

Everyone (11) Couples (2) Family (8)
5 out of 5
Exilant … thank you every one Staff .. good room .. house keeping .. breakfast

Posted by on 18 Aug 2022

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5 out of 5
welcoming friendly staff, great room and location

Posted by on 22 Nov 2021

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3 out of 5
Check in was excellent and staff very friendly. Room very clean. I booked for 3 of us - the main bed was good but the sofa bed not so good. My main surprise was the nose of one of 3 lifts all night (loud clanking noise at ground level). I asked the evening manager and was surprised by his response, being "noise is very subjective, like temperature and some people are more sensitive than others". Will not stay there again - a pity!

Posted by on 10 Mar 2020

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Comment from Hotel Management

11 Mar 2020 by Ilona

Dear Guest, Thank you for taking the time to review your stay. While we are glad you enjoyed our rooms, we wish you had a better experience. We are terribly sorry that we couldn't exceed your expectations with our services. It is unacceptable for us to provide such a poor service. This is not something that we aim to deliver at all. Please be assured that we will discuss this with our team and make sure it never happens. We hope we can win your trust back on the next occasion and create a much better experience. -Ilona

4 out of 5
Excellent location for most of South Bank and West End facilities. Good size rooms and a decent breakfast, although a bit busy at peak times. Overall very satisfied.

Posted by on 6 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by Lucy

Thank you for your feedback. We're so pleased that your stay lived up to expectations and you enjoyed the room and breakfast. We hope that we can welcome you back on your next trip to London. Warm regards, Lucy

4 out of 5

Posted by on 1 Dec 2019

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4 out of 5
Mukava hotelli lähellä Westminsterin siltaa ja London Eye view oli kokemisen arvoinen. Kuningattaren poismenopäivänä saapuminen oli sujuvaa ja sisäänkirjautuminen ja check-out sujuivat mukavasti online. Ystävällinen henkilökunta.

Posted by on 12 Sep 2022

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5 out of 5
Excellent

Posted by on 23 Apr 2022

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4 out of 5
Die Unterkunft ist toll, dass man aber explizit fragen muss dAmit das Zimmer gereinigt wird ist mir noch nie passiert.

Posted by on 22 Apr 2022

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3 out of 5

Posted by on 18 Apr 2022

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5 out of 5
Freundliches Personal, gut ausgestattetes Hotel in bester Lage.

Posted by on 28 Feb 2022

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Comment from Hotel Management

4 Mar 2022 by Anna

Thanks for your kind review, Jann. We are pleased you enjoyed your stay and look forward to welcoming you again. Kind regards,

About the Park Plaza County Hall London

Location 1 Addington Street, London, England SE1 7RY

Property Features

Park Plaza County Hall London offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Event space at this hotel measures 2356 square feet (219 square metres) and includes conference rooms. Spa services, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Park Plaza County Hall London. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1 building
  • 399 guestrooms or units
  • 14 levels
  • 2356 sq ft of conference space
  • 219 sq. m of conference space
  • Built in 2008
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: London (QQW-Waterloo Train Station) (0.6 km / 0.4 mi)
  • Metro station: Lambeth North Underground Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Plaza County Hall London offers 399 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • Egyptian cotton linens
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Atrio Restaurant and Bar – This restaurant specialises in Italian cuisine and serves breakfast and dinner. A children's menu is available.

Atrio Restaurant and Bar – This bar specialises in international cuisine and serves lunch, dinner and light fare. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Aurora Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Credit card pre-authorisation
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.50 per person (approximately)
  • Self-parking fee: GBP 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza County Hall London
  • Park Plaza Hall
  • Park Plaza Hall Hotel
  • Park Plaza Hall Hotel London County
  • Park Plaza London County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel London
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall Hotel
  • Park Plaza County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall London London
  • Park Plaza County Hall London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.