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4.4 out of 5

"Exilant … thank you every one Staff .. good room .. house keeping .. breakfast " More

By a verified traveller on Thu 18 Aug 2022

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Junior Suite (1 Double)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Studio, 1 Double Bed (Room)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Studio (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Penthouse, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 Double Bed (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, 1 Double Bed (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Park Plaza County Hall London. During your stay, you're just a quick walk from London Eye. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Atrio Restaurant and Bar
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to detox wraps, body wraps or aromatherapy at Aurora Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests like the room service and bar
  • Steps from Southbank Centre Book Market and Florence Nightingale Museum

Park Plaza County Hall London ratings based on 42 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza County Hall London

Everyone (17) Couples (5) Family (12)
5 out of 5

Posted by , from Edinburgh on 27 Jan 2024

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5 out of 5
Exilant … thank you every one Staff .. good room .. house keeping .. breakfast

Posted by on 18 Aug 2022

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5 out of 5
welcoming friendly staff, great room and location

Posted by on 22 Nov 2021

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5 out of 5
We had a room with view to the London Eye, Big Ben and Westminster Palace, that was awesome! The personal is very friendly. And we liked the breakfast buffet!

Posted by on 20 Jul 2024

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4 out of 5

Posted by on 13 Jul 2024

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5 out of 5
Park Plaza County Hall has an excellent location. The hotel room was spacy ja nice. The personal is very kind and always willing to help customers in any case. This was our second time in the same hotel and we were very pleased once more. We would certainly choose Park Plaza County Hall in the future if we plan to travel to London again.

Posted by on 1 Jul 2024

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Comment from Hotel Management

2 Jul 2024 by Olga

Dear Harri, thank you for your great feedback. It is great to hear you loved your stay with us as well as the service our staff has provided. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. We hope we can welcome you again and truly impress you next time. Kind regards, Olga

5 out of 5
Super Zentral gelegen. Hilfsbereit und Freundlich. Grosse Auswahl beim Frühstück

Posted by on 30 Jun 2024

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Comment from Hotel Management

1 Jul 2024 by Alina

Dear Manuela, thank you for your great feedback. It is great to hear you loved the location as well as the service our staff has provided. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. Kind regards, Alina

5 out of 5
Excellent location. Spacious and fresh family room. Breakfast was great!

Posted by on 20 Jun 2024

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4 out of 5
schönes Hotel, ideal für Städtereisen. sehr zentral. Frühstück klasse. jeden Tag 2 Flaschen Wasser. Leider Matratze sehr durchgelegen und starke Rohrgeräusche vom Nachbarzimmer (wir hatten 324). ich kann das Hotel nur empfehlen

Posted by on 28 May 2024

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Comment from Hotel Management

29 May 2024 by Irene

Dear Eva, thank you for your review. We are glad to learn that you loved your stay with us, however, we are sorry that some aspects did not impress you. We wish we had known about your concerns regarding the mattress and noise so our team would have found a solution on time. Hopefully, this will not deter you from staying with us again, as we hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

2 out of 5
Wir hatten ein Zimmer ( Studio) im 10. Stock. Das Zimmer war für 2 Erwachsene und 2 kleine Kinder genügend gross. Die Betten, vorallem das Schlafsofa war katastrophal. Das Zimmer hatte überall Gebrauchsspuren. Sah sehr alt aus und deshalb gar nicht mehr schön. Wir haben uns teilweise ein bisschen geekelt. Ich würde dieses Hotel nicht empfehlen.

Posted by on 13 May 2024

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Comment from Hotel Management

15 May 2024 by Alina

Dear Edona, thank you for taking the time to share your feedback. We are sorry to hear that you encountered some maintenance and housekeeping issues in your rooms, I wish we could resolve it during your visit, our Front of House team is on hand ready to help 24/7. Please accept my apologies; this is not our usual high standard. I will share your feedback with our designated teams to prevent this from happening again. We do our best to ensure this has a minimal impact on our guest’s comfort and I apologise if you feel differently. Your feedback is very valuable to us, as we strive to improve every guest's stay. We would love to welcome you back and truly impress you with our service in future. Kind regards,Alina

About the Park Plaza County Hall London

Location 1 Addington Street, London, England SE1 7RY

Property Features

Park Plaza County Hall London offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 2356 square feet (219 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza County Hall London. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1 building
  • 399 guestrooms or units
  • 14 levels
  • Conference rooms
  • 2356 sq ft of conference space
  • 219 sq. m of conference space
  • Built in 2008
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: London Waterloo Station (0.6 km / 0.4 mi)
  • Metro station: Lambeth North Underground Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Plaza County Hall London offers 399 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • Electric kettle
  • Egyptian cotton linens
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Atrio Restaurant and Bar – This restaurant specialises in Italian cuisine and serves breakfast and dinner. A children's menu is available.

Atrio Restaurant and Bar – This bar specialises in international cuisine and serves lunch, dinner and light fare. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Aurora Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • Credit card pre-authorization
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 per person
  • Self-parking fee: GBP 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza County Hall London
  • Park Plaza Hall
  • Park Plaza Hall Hotel
  • Park Plaza Hall Hotel London County
  • Park Plaza London County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel London
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall Hotel
  • Park Plaza County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall London London
  • Park Plaza County Hall London Hotel London

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.