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4.3 out of 5

"Everything was as expected, the staff was friendly. The room was clean, ginormous bed and extremely comfortable. Already booked for a few days over th ... " More

By a verified traveller on Mon 02 Dec 2019

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Studio (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio (2 Twin Beds)

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the comfortable beds at Park Plaza London Park Royal. During your stay, you'll be close to Wembley Stadium. Features include free WiFi in public areas, plus a restaurant and a bar. Built in 2017, this 4-star hotel has 212 rooms over 6 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, meeting rooms and laundry facilities
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 8 minutes by car from SSE Arena, Wembley and 8 minutes from Kensington High Street

Park Plaza London Park Royal ratings based on 15 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza London Park Royal

Everyone (12) Couples (2)
5 out of 5
Everything was as expected, the staff was friendly. The room was clean, ginormous bed and extremely comfortable. Already booked for a few days over the festive season.

Posted by on 2 Dec 2019

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Comment from Hotel Management

5 Dec 2019 by Fede

Wow! What a wonderful review! We appreciate your loyalty and your continued trust in our hotel and our team. We can't wait to welcome you back for another great experience. Take care! Fede

5 out of 5

Posted by on 21 Nov 2019

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5 out of 5
Great hotel to stay and so close to the tube for going into London, took 30 mins to get to Leicester Square. We were on the 4th floor and at the front of the hotel and could hear the traffic on the main road slightly during the night but wouldn't stop me staying at the hotel again. Breakfast was good and plenty of choice.

Posted by on 4 May 2019

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Comment from Hotel Management

9 May 2019 by Park Plaza London Park Royal

Dear guest, thank you very much for taking the time to share your feedback with us. It was a pleasure to have you stay with us and we hope you will return in the future.

5 out of 5
Room was clean and comfortable. Hotel staff was vety cooperative and we enjoyed our stay there.

Posted by on 4 Apr 2019

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Comment from Hotel Management

10 Apr 2019 by PPPR

Good afternoon, Thank you for your 5/5 review and positive comments on your room in particular. Kind regards, Park Plaza Park Royal

4 out of 5

Posted by on 2 Mar 2019

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Comment from Hotel Management

10 Apr 2019 by PPPR

Good afternoon, Thank you for your 4/5 review. Kind regards, Park Plaza Park Royal

5 out of 5

Posted by on 2 Feb 2019

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4 out of 5

Posted by on 7 Sep 2018

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Comment from Hotel Management

7 Sep 2018 by Sunny

Dear Guest, Thank you very much for your review. It is great to see you enjoyed your time with us and were impressed with our convenient location next to the metro station. We hope we may welcome you again in the future. Best regards, Sunny

4 out of 5

Almost perfect if the sound proof is better!

Pros: Cleaness
Cons: We are happy with our stay apart from the noise from the corridor did come through occasionally. I wonder whether the could introduce another sliding
Location: The nearby is not great at present but hopefully it would get better giving time. That said, that did not both us that much.
It would be almost a perfect stay if the sound proof is better!

Posted by , from Broad Hinton on 12 Nov 2017

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Comment from Hotel Management

24 Nov 2017 by lrizzato

Dear Lixin, Thank you for taking the time to review your recent stay at Park Plaza London Park Royal. We are delighted to hear that you were satisfied with the cleanliness of the room and we would like to thank you for your honest feedback about the noise. We look forward to welcoming you back. Kind regards, Laura Rizzato Reception Manager

3 out of 5
Hôtel récent et moderne, espaces d'accueil et de restauration vastes.

Posted by on 9 Sep 2019

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2 out of 5

Posted by on 26 Jul 2019

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Comment from Hotel Management

1 Aug 2019 by Andrei

Dear Guest, Thank you for rating your experience. We are sorry to see that you were not fully satisfied with your stay. We would like to welcome you back in the future. Regards, Andrei

About the Park Plaza London Park Royal

Location 628 Western Avenue, London, England W3 0TA

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Park Plaza London Park Royal also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 1 building
  • 212 guestrooms or units
  • 6 levels
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (20.5 km / 12.8 mi)
  • Train station: London Acton Main Line Station (2.3 km / 1.4 mi)
  • Metro station: Park Royal Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Plaza London Park Royal offers 212 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with pay-per-view films. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Films for purchase
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:30 AM.

Park Plaza London Park Royal has a restaurant on site.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Service animals are allowed
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 15 for adults and GBP 15 for children (approximately)
  • Self-parking fee: GBP 12.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza London Park Royal Hotel
  • Park Plaza Park Royal Hotel
  • Park Plaza Park Royal
  • Park Plaza London Park Royal Hotel
  • Park Plaza London Park Royal London
  • Park Plaza London Park Royal Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.