4.2 out of 5

"Great hotel just failed to replace supplies of those that we had used. Cleanliness and staff were great. Food was delightful. Table service for d ... " More

By a verified traveller on Sat 07 Apr 2018

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Hotel Description

Our customers tell us they can't get enough of Park Plaza London Riverbank's quiet location. During your stay, you'll be close to Houses of Parliament. Free WiFi in public areas, an indoor pool and a restaurant are available. Built in 2005, this 4-star hotel has 489 rooms over 16 floors. Each room includes amenities such as free WiFi and a plasma TV.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and minibars
  • Free WiFi
  • Enjoy international cuisine while dining at Chino Latino
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 5-minute drive from Houses of Parliament and a few minutes from St. Thomas' Hospital

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£93 per night

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, River View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Park Plaza London Riverbank ratings based on 65 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Park Plaza London Riverbank

Everyone (23) Couples (24) Business (4) Family (6) Friends (5) Other (1)
5 out of 5
Excellent room size. Shame a few things were broken like wardrobe doors & bathroom door handel. Otherwise though was very comfy - good bed, excellent curtains for darkness & very quiet.

Posted by on 4 Feb 2019

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Comment from Hotel Management

6 Feb 2019 by PPRL_Guest Relations

Dear Lara, Thank you for the 5 out of 5 review and the wonderful comments regarding your stay. We look forward to welcoming you back in the future. Kind regards, Jasmine Agres Guest Relations Team Leader

5 out of 5
Great hotel just failed to replace supplies of those that we had used. Cleanliness and staff were great. Food was delightful. Table service for drinks was a little slow but ambiance was nice.

Posted by , from York. England on 7 Apr 2018

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Comment from Hotel Management

15 Apr 2018 by JP

Good Afternoon Thank you for the review and sorry about the issues, the Housekeeping Manger and Restaurant Manager will be informed of this Kind Regards Jean-Pierre Muller Guest Relations Manager

4 out of 5

Very Modern Hotel but impersonal

The room was recently added to the hotel, Ibviously pointed to the businessperson. Decor is grey (all over) and very little soft touches. On the plus side the beds are memory foam so very comfortable. The room also has nifty remote control units to control the curtains, mood lighting, and good aircon. Staff at breakfast were on the other hand we totally incompetent.

Posted by , from Southsea on 24 Jan 2017

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Comment from Hotel Management

29 Jan 2017 by VS

Thank you for review and feedback. I hope to see you back in the near future. Kind regards, Vania Silva Guest Relations Manager

5 out of 5

Lovely hotel

Handy for City with good bus links. Didn't use Underground so can't comment on that. We asked for extra coffee sachets which were sent to room immediately! Excellent service!

Posted by on 8 Oct 2016

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Comment from Hotel Management

16 Oct 2016 by Vania Silva

Thank you for review and feedback. I hope to see you back in the near future. Kind regards, Vania Silva Guest Relations Manager

5 out of 5

Excellent

Lovely stay friendly staff very efficient comfortable clean room. This is a well appointed hotel with staff that are in to the concept of looking after their guests. We hope to be back soon.

Posted by on 4 Apr 2016

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5 out of 5

Lovely anniversary stay

From the moment you arrive at the hotel the staff are extremely helpful and friendly. Located about 10 minutes from Vauxhall and 15 minutes from Westminster tube stations, ideal for visiting London attractions. We stayed on a room only basis, we were offered breakfast for £13 per person per day but chose to eat 5 mins up the embankment. The room was nice and large with tea/coffee, iron, hairdryer, safe, mini bar and toiletries provided. There was faint train noise but not enough to disturb your sleep.

Posted by on 4 Apr 2016

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4 out of 5

Decent

Decent stay for the price. Except for a painting falling off the wall.

Posted by on 19 Jan 2016

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5 out of 5

Personal trip

Excellent location ****************$ Value for money *******************€

Posted by on 6 Jan 2016

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4 out of 5

Great value

Hotel rough round the edges but undergoing renovation - great location, great value

Posted by on 10 Aug 2015

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5 out of 5

Great place to stay

Stayed here to attend a family wedding. Perfect hotel and location walking distance to houses of parliament, Big Ben and London Eye. Shame no parking available onsite but plenty of options to park locally - checkout Justpark!

Posted by on 17 Jun 2015

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About the Park Plaza London Riverbank

Location 18 Albert Embankment, London, England SE1 7TJ

Property Features

Park Plaza London Riverbank offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Park Plaza London Riverbank. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1 building
  • 489 guestrooms or units
  • 16 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (28.6 km / 17.8 mi)
  • Train station: Vauxhall Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Plaza London Riverbank offers 489 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Chino Latino – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Club Lounge – This restaurant only serves breakfast. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 21.50 for adults and GBP 21.50 for children (approximately)
  • Valet parking fee: GBP 45.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza Riverbank London Hotel
  • Park Plaza Riverbank Hotel
  • Park Plaza Riverbank London
  • Park Plaza Riverbank
  • Park Plaza Riverbank London Hotel London
  • London Park Plaza
  • Riverbank Park Plaza London
  • Park Plaza Riverbank London England
  • Park Plaza London
  • Park Plaza London Riverbank Hotel

You should know

  • Pool access available from 7 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.