Skip to main content
Beginning of main content
4.1 out of 5

"Lovely hotel although the bar was a bit confusing as how to order drinks " More

By a verified traveller on Mon 24 Feb 2020

Enter dates to see availability

Select your room to view prices

Suite, 1 Bedroom, Balcony, River View

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Executive Double Room, River View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony, River View (Kitchenette)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Studio, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The comfortable rooms at Park Plaza London Riverbank get high marks from our customers. During your stay, you'll be within walking distance of St. Thomas' Hospital. Free WiFi in public areas, an indoor pool and a restaurant are available. Built in 2005, this 4-star hotel has 645 rooms over 17 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and minibars
  • Free WiFi
  • Enjoy international cuisine while dining at Chino Latino
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the central location and the proximity to public transport
  • Within a 15-minute walk of St. Thomas' Hospital and Houses of Parliament

Park Plaza London Riverbank ratings based on 51 verified reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Park Plaza London Riverbank

Everyone (36) Couples (6) Family (8)
5 out of 5
Lovely hotel although the bar was a bit confusing as how to order drinks

Posted by , from Edinburgh on 24 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

26 Feb 2020 by Niki

Hello Varrie, Cheers for the great rating and feedback! Can't wait to see you again at Park Plaza Riverbank to create memories together. All the best.

4 out of 5
Location is great. Close to everything and easy to get to with public transport.

Posted by on 9 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

11 Feb 2020 by Niki

Hey, Thanks for choosing our convenient location for your trip! We hope you had a great time with us in Park Plaza Riverbank. Did you have time to check out the breathtaking view from our Executive Lounge on the 12th floor? If not, definitely upgrade next time! Don't be the one missing out on the delicious bites and refreshers. Best wishes.

5 out of 5
Lovely modern hotel with great facilities, great location and good room.

Posted by on 16 Dec 2019

Was this review helpful to you?
5 out of 5

Posted by on 2 Dec 2019

Was this review helpful to you?
4 out of 5

Posted by on 30 Sep 2019

Was this review helpful to you?
3 out of 5

Posted by on 21 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

29 Jul 2019 by Guest Relations Team

Dear Valued Guest, Thank you for your review 3/5. Kind regards, Guest Relations Team

2 out of 5

Posted by on 22 Jun 2019

Was this review helpful to you?
Comment from Hotel Management

25 Jun 2019 by PPRL_GR

Dear Guest Thank you for taking the time to post a review after your recent stay with us and for describing the issues you faced during your time with us. We hope that you will not consider this experience a usual of our service as we look forward to welcome you back in the future to change your impression. Kind regards, Guest Relations Team

5 out of 5
Absolutely loved this hotel, kids loved it too A++++++++++++++++++++++++++++++

Posted by on 27 Feb 2019

Was this review helpful to you?
Comment from Hotel Management

6 Mar 2019 by PPLR Guest Relations

Good morning, Thank you for your 10/10 review and great comments. Kind regards, Mark Spanjar Guest Relations Manager

5 out of 5
Excellent room size. Shame a few things were broken like wardrobe doors & bathroom door handel. Otherwise though was very comfy - good bed, excellent curtains for darkness & very quiet.

Posted by on 4 Feb 2019

Was this review helpful to you?
Comment from Hotel Management

6 Feb 2019 by PPRL_Guest Relations

Dear Lara, Thank you for the 5 out of 5 review and the wonderful comments regarding your stay. We look forward to welcoming you back in the future. Kind regards, Jasmine Agres Guest Relations Team Leader

5 out of 5
Great hotel just failed to replace supplies of those that we had used. Cleanliness and staff were great. Food was delightful. Table service for drinks was a little slow but ambiance was nice.

Posted by , from York. England on 7 Apr 2018

Was this review helpful to you?
Comment from Hotel Management

15 Apr 2018 by JP

Good Afternoon Thank you for the review and sorry about the issues, the Housekeeping Manger and Restaurant Manager will be informed of this Kind Regards Jean-Pierre Muller Guest Relations Manager

About the Park Plaza London Riverbank

Location 18 Albert Embankment, London, England SE1 7TJ

Renovations + Closures

This property is closed from 29 July 2020 to 14 September 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Park Plaza London Riverbank offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Park Plaza London Riverbank. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 1 building
  • 645 guestrooms or units
  • 17 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (28.7 km / 17.8 mi)
  • Train station: Vauxhall Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Plaza London Riverbank offers 645 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Chino Latino – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Club Lounge – This restaurant only serves breakfast. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Credit card pre-authorisation
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 21.50 for adults and GBP 21.50 for children (approximately)
  • Valet parking fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Riverbank Park Plaza
  • Park Plaza London Riverbank
  • Park Plaza Riverbank
  • Park Plaza Riverbank Hotel
  • Park Plaza Riverbank Hotel London
  • Park Plaza Riverbank London
  • Park Plaza Riverbank London England
  • Park Plaza Riverbank London Hotel London
  • Riverbank Park Plaza London
  • Park Plaza Riverbank London Hotel
  • London Park Plaza
  • Park Plaza London
  • Park Plaza London Riverbank Hotel
  • Park Plaza London Riverbank Hotel
  • Park Plaza London Riverbank London
  • Park Plaza London Riverbank Hotel London

You should know

  • Pool access available from 6:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Green Tourism Programme
url importing http://www.ebookers.com/London-Hotels-Park-Plaza-London-Riverbank.h1183908-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Park-Plaza-London-Riverbank.h1183908-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/London-Hotels-Park-Plaza-London-Riverbank.h1183908-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.