8 May 2019 by pestana_chelsea_bridge
Dear guest, Thank you for taking the time to share your experience online.
12 Oct 2017 by Arturo Esposito
Dear Kate, thanks for your review - I'm sorry to hear you were left a little disappointed by your stay. With regards to the pool hours, please allow me to apologise for the inconvenience; I am pleased to inform you that based on your feedback and that of other guests, we are extending our children's pool hours on weekends to 16:30. I hope to welcome you back again soon. Kind regards, Arturo Esposito - General Manager
18 Feb 2020 by Pestana_Chelsea_Bridge
Dear Esli, I would like to thank you for taking the time to share your feedback online. I am happy to hear that our location and facilities have met your expectations. I look forward to welcoming you back soon. Kindest Regards, Ash Sarswat - General Manager
8 May 2019 by pestana_chelsea_bridge
Dear guest, I am delighted to hear that you had an enjoyable stay with us and we have met your expectations. Thank you for these positive comments about our location, breakfast service, and staff. I look forward to welcoming you back soon.
8 Jan 2019 by pestana_chelsea_bridge
Dear guest, Thank you for taking the time to share your experience online. Kindest Regards, Arturo Esposito - General Manager
9 Nov 2017 by Pestana_chelsea_bridge
Dear Annie, Please accept our response in English. I wish to thank you for choosing to stay at the Pestana Chelsea Bridge and for all these positive comments about our service and staff. It's only by hearing about our costumers' experiences that we can improve our services. I look forward to welcome you back in a near future. Kind Regards, Arturo Esposito - General Manager
The following facilities or services will be unavailable from August 10 2021 to December 31 2022 (dates subject to change):
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. A 24-hour fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Pestana Chelsea Bridge Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Pestana Chelsea Bridge Hotel offers 217 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 26-inch LCD televisions come with digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11 AM.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Due to COVID-19, access to the fitness center is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in.
Pestana Chelsea Bridge Hotel offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. Incidentals or additional fees are due at check-out.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser and reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.