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4.5 out of 5

"Jean-Marc was extremely helpful and professional. All staff are cordial, professional and capable in my experience. Great food, good location, all sma ... " More

By a verified traveller on Thu 18 Jan 2018

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Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Riverview

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Plaza on the River, you'll be within walking distance of London Eye. Free WiFi in public areas, free self-parking and an indoor pool are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Chino Latino, a brasserie that serves Asian cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 14 minutes by foot from Westminster Abbey and a 4-minute drive from Big Ben
  • Pets welcome for a fee (restrictions apply)

Plaza on the River ratings based on 16 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Plaza on the River

Everyone (11) Couples (1) Family (3)
5 out of 5

Posted by on 8 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by PPRL_GR

Dear Guest, Thank you for your 5/5 review. Kind regards, Guest Relations Team

5 out of 5

Posted by on 13 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by the Guest Relations Team

Thank you Anonymous for your feeback!

5 out of 5

Great hotel near to Westminster / London Eye

Pros: We loved the room, the breakfast lounge with the view of Westminster and the London Eye.
Cons: Housekeeping. It was just small things like forgetting to replace some items.
Location: Westminster is near to Vauxhall tube and a few minutes walk to London Westminster, Big Ben, Houses of Parliament, London Eye.
Jean-Marc was extremely helpful and professional. All staff are cordial, professional and capable in my experience. Great food, good location, all small initial requests & problems resolved quickly and satisfactorily.

Posted by , from Italy on 18 Jan 2018

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Comment from Hotel Management

19 Jan 2018 by Plaza on the river

Thank you for your kind review and we look forward to seeing you again.

5 out of 5

My second home in London

This is our second stay at this hotel in 1 year. I just simply love it. I will not stay anywhere else in London . The room with the service and amenities were superb. The morning breakfast has so much variety that I saved money as I did not feel hungry until dinner time . The housekeeping does fantastic job. After the room is done they are inspected by another person . We walked to London Eye and Westminster . We had a balcony room overlooking the Thames . Here I must write about how the housekeeping maid who found my lost earring and left it on the dining table . I was pleasantly surprised and grateful to her. I checked for her name and she was Juliet , hope I am right. Can't wait to dine again at their Chino Latino Restaurant . They serve the best calamari. Not to forget their welcome drinks has a menu you can choose from..outstanding service .

Posted by on 20 Jan 2015

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4 out of 5
Une vue magnifique sur la Tamise, propreté parfaite lit confortable équipement moderne. Petit bémol avec la température de la chambre qui malgré le chauffage n’excédait pas 19 degrés C malgré les fenêtres fermées laissent passer l’air froid.

Posted by on 17 Nov 2019

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4 out of 5

Posted by on 11 Nov 2019

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5 out of 5
Reception und freundliches Personal, schnelles checkin und out saubere moderne Zimmer

Posted by on 20 Oct 2019

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Comment from Hotel Management

1 Nov 2019 by Lucy

Thank you for your feedback, we're so pleased you enjoyed your stay with us! We hope to welcome you back soon. Warm Regards, Lucy

5 out of 5
amazing location, great comfort, relaxed atmosphere.

Posted by , from Geneva on 26 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by the Guest Relations Team

Thank you Igy

4 out of 5

Posted by on 17 Oct 2018

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Comment from Hotel Management

17 Oct 2018 by the Guest Relations Team

Thank you for your visit Anonymous!

5 out of 5
Loistava paikka ja ystävällinen henkilökunta. Sijainti erinomainen, kaikki lähellä. Kauniit maisemmat ikkuasta. Moderni hotelli.

Posted by , from Turku Finland on 6 Apr 2018

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Comment from Hotel Management

8 Apr 2018 by the Guest Relations Team

Thank you for your great feedback and I am happy to hear that you have loved out hotel. We look forward welcoming you back. Kind regards,

Property Features

Plaza on the River offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre, 21 meeting rooms, and limo/town car service. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Plaza on the River. Self parking is free. This 3.5-star London hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 16 levels
  • Built in 2005
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Vauxhall Station (0.6 km / 0.4 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Plaza on the River offers 127 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Films for purchase
  • Espresso maker
  • Electric kettle
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Chino Latino – This brasserie specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 80 per accommodation, per stay, plus a deposit of GBP 80.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 23.00 for adults and from GBP 23.00 for children
  • Valet parking fee: GBP 45.00 per day
  • Pet deposit: GBP 80.00 per stay
  • Pet fee: GBP 80 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plaza River
  • Plaza River Hotel
  • Plaza River Hotel London
  • Plaza River London
  • Plaza On The River London
  • Plaza On The River - Club And Residence Hotel London
  • Plaza on the River Hotel
  • Plaza on the River London
  • Plaza on the River Hotel London

You should know

  • Pool access available from 7 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.