4.5 out of 5

"Very pleasant hotel, good location for trains from Kings Cross and St Pancras. A buffet breakfast would be the icing on the cake, but there are local ... " More

By a verified traveller on Tue 24 Apr 2018

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Hotel Description

Our customers tell us they enjoy Pullman London St Pancras's walkable location. During your stay, you're just a quick walk from British Library. Free WiFi in public areas, a restaurant and a 24-hour fitness centre are available. This 4-star hotel has 312 rooms over 16 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • All rooms offer 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Enjoy a bite to eat at Golden Arrow, a fine-dining restaurant that serves Modern European cuisine
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in the lobby, a 24-hour business centre and 17 meeting rooms
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests speak favourably about the local sightseeing and the comfortable guestrooms
  • Steps from British Library and 10 minutes on foot from Russell Square

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pullman London St Pancras ratings based on 33 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman London St Pancras

Everyone (9) Couples (6) Students (1) Family (5) Friends (5) Other (3)
5 out of 5
large modern rooms good location to get about for some site seeing.

Posted by , from Edinburgh on 19 May 2019

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Comment from Hotel Management

21 May 2019 by Aurore WEBER - Guest Experience Manager

Dear EwanVegas, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. I am glad you had an overall enjoyable stay with us. Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon to the Pullman London St Pancras. Kind regards,

5 out of 5
A very good location close to buses, tube etc. Plenty of shops and restaurants close by.

Posted by on 1 Jan 2019

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Comment from Hotel Management

2 Jan 2019 by Charlotte Petit - Guest Experience Manager

Thank you for your nice feedback. I am glad you enjoyed our central London location during your stay. We hope you will be visiting us again soon and wish you a happy New Year 2019! Kind regards,

5 out of 5

Good location

Pros: The whole experience was very good
Very pleasant hotel, good location for trains from Kings Cross and St Pancras. A buffet breakfast would be the icing on the cake, but there are local eateries.

Posted by on 24 Apr 2018

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Comment from Hotel Management

24 Apr 2018 by Meggan G

Thank you so much for taking the time to provide our team with such exceptional comments! We hope to have the opportunity to welcome you back to our home and trial our delicious breakfast again soon! Warm regards, The Team at Pullman

5 out of 5

Eurostar connection

Excellent, high quality hotel within 5 mins' walk of St Pancrass station very convenient for Eurostar trains.

Posted by , from D on 6 Jun 2017

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Comment from Hotel Management

13 Jun 2017 by Meggan G

Dear Howard, Thank you for your brilliant review! We look forward to the opportunity to welcome you back to our convenient, modern and high quality home again soon. Warm regards, The Pullman London St Pancras Team

4 out of 5

Posted by on 5 Oct 2016

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5 out of 5

Pullman Hotel

Excellent hotel great position. Best breakfast ever

Posted by on 17 Nov 2015

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5 out of 5

Great family trip

Bad points - toilet in room had skid marks from previous occupants, hotel restaurant accepts the 'taste 2 for 1 meal card' at £30 a meal is good but because we hadn't booked ahead for what was an empty restaurant they refused to accept it. Good points - Staff were great, breakfast selection is huge, beds were huge, free foldaway bed if required for kids, 5 min walk to underground, half decent pub next door.

Posted by on 12 May 2015

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5 out of 5

Flying visit to London

Very pleased with the stay - everything went very well. It wouldn't have been such good value if we hadn't have got a special deal, with a fantastic breakfast included. We didn't use any amenities

Posted by on 3 Mar 2014

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4 out of 5

short stay

Was only here for a layover in London before flying out so did not have Chance to use all of the facilities but the restaurant was excellent. The hotel Todd is extremely well located for st Pancras/Kings cross station for easy access to the eurostar and the Piccadilly line straight to Heathrow airport. Will be staying for another layover on return.

Posted by on 5 Nov 2013

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5 out of 5

Only the one night but will go back

Staff friendly and efficient. Made us very welcome.

Posted by on 27 Feb 2013

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Property Features

Pullman London St Pancras offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 9741 square feet (905 square metres). The business-friendly Pullman London St Pancras also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. This 4-star London hotel is smoke free.

  • 312 guestrooms or units
  • 16 levels
  • 9741 sq ft of conference space
  • 905 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: London (LCY-London City) (14.5 km / 9 mi)
  • Train station: London St. Pancras Station (0.3 km / 0.2 mi)
  • Metro station: King's Cross St. Pancras Underground Station (0.3 km / 0.2 mi)
  • Parking:

Room Amenities

Pullman London St Pancras offers 312 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Golden Arrow – This fine-dining restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

  • No rollaway/extra beds available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 21.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pullman London St Pancras Hotel
  • Pullman St Pancras Hotel
  • Pullman London St Pancras
  • Pullman St Pancras
  • Novotel London St Pancras Hotel London
  • Novotel London Euston
  • Pullman London St Pancras England
  • Accor London St Pancras
  • Novotel Euston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.