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4.6 out of 5

"Really well placed. Despite being right on the busy Euston Road the traffic noise wasn't intrusive and we are light sleepers. Massive bed, really help ... " More

By a verified traveller on Mon 27 Jan 2020

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Classic Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£114* Per night/room 26 Sep - 27 Sep

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Pullman London St Pancras's great location gets high marks from our customers. During your stay, you're just a quick walk from Russell Square. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. This 4-star hotel has 312 rooms over 16 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • All rooms offer 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Enjoy a bite to eat at Golden Arrow, a fine-dining restaurant that serves Modern European cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from The British Museum and a few minutes from Oxford Street

Pullman London St Pancras ratings based on 18 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman London St Pancras

Everyone (9) Couples (5) Family (1)
5 out of 5
Really well placed. Despite being right on the busy Euston Road the traffic noise wasn't intrusive and we are light sleepers. Massive bed, really helpful staff, good gym and sauna, and the deal we had was very good.

Posted by on 27 Jan 2020

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4 out of 5

Posted by on 15 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by The Team at Pullman

Thank you for your review. We look forward to welcoming you back to the Pullman in the future.

5 out of 5
Excellent large comfortable bed. Excellent modern shower. Proper blackout curtains. Good sound insulation. Very good value.

Posted by on 8 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by Aurore WEBER - Guest Experience Manager

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I trust your next visit will be truly memorable. Warm regards,

5 out of 5

Posted by on 1 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by Aurore WEBER - Guest Experience Manager

Dear Guest, Thank you for your amazing review ! We look forward to welcoming you back to the Pullman London St Pancras ! See you soon,

5 out of 5

Posted by on 8 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by Aurore WEBER - Guest Experience Manager

Dear Guest, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. I am glad you had an overall enjoyable stay with us. Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon to the Pullman London St Pancras. Kind regards,

5 out of 5
large modern rooms good location to get about for some site seeing.

Posted by , from Edinburgh on 19 May 2019

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Comment from Hotel Management

21 May 2019 by Aurore WEBER - Guest Experience Manager

Dear EwanVegas, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. I am glad you had an overall enjoyable stay with us. Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon to the Pullman London St Pancras. Kind regards,

5 out of 5
A very good location close to buses, tube etc. Plenty of shops and restaurants close by.

Posted by on 1 Jan 2019

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Comment from Hotel Management

2 Jan 2019 by Charlotte Petit - Guest Experience Manager

Thank you for your nice feedback. I am glad you enjoyed our central London location during your stay. We hope you will be visiting us again soon and wish you a happy New Year 2019! Kind regards,

5 out of 5

Good location

Pros: The whole experience was very good
Very pleasant hotel, good location for trains from Kings Cross and St Pancras. A buffet breakfast would be the icing on the cake, but there are local eateries.

Posted by on 24 Apr 2018

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Comment from Hotel Management

24 Apr 2018 by Meggan G

Thank you so much for taking the time to provide our team with such exceptional comments! We hope to have the opportunity to welcome you back to our home and trial our delicious breakfast again soon! Warm regards, The Team at Pullman

4 out of 5
Das Hotel ist sehr gut gelegen (5 Min vom St. Pancras International). Wir haben uns rundum wohl gefühlt. Einziger Makel: die Zimmertüren schliessen sehr laut, sodass wir nachts mehrfach aufgewacht sind

Posted by on 27 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Aurore WEBER - Guest Experience Manager

Dear Guest, Thank you for choosing to stay at the Pullman London St Pancras and for taking the time to share your experience with us. I am glad you had an overall enjoyable stay with us. Thank you again for sharing your feedback, the team and I look forward to welcoming you back soon to the Pullman London St Pancras. Kind regards, Aurore Weber Guest Experience Manager

5 out of 5
Ich reise seit 10 Jahren in diese tolle Stadt. Schon seit vier Jahren übernachte ich immer Im Pullmann Hotel und ich werde nächtste Jahr wieder in dieses Hotel gehen. Lage ist perfekt, das Frühstück lässt keine Wünsche übrig. Immer gut gelaunter kompetenterEmpfang. also ich kann das Hotel nur weiter empfehlen.

Posted by on 17 Aug 2019

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Comment from Hotel Management

4 Oct 2019 by Aurore WEBER - Guest Experience Manager

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I trust your next visit will be truly memorable. Warm regards, Aurore Weber Guest Experience Manager

Renovations + Closures

This property is closed until further notice.

Property Features

Pullman London St Pancras offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 9741 square feet (905 square metres). Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Pullman London St Pancras. This 4-star London hotel is smoke free.

  • 312 guestrooms or units
  • 16 levels
  • 9741 sq ft of conference space
  • 905 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (LCY-London City) (14.5 km / 9 mi)
  • Train station: London St. Pancras Station (0.3 km / 0.2 mi)
  • Metro station: King's Cross St. Pancras Underground Station (0.3 km / 0.2 mi)

Room Amenities

Pullman London St Pancras offers 312 forms of accommodation with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Golden Arrow – This fine-dining restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 21.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London St Pancras Pullman
  • Pullman Hotel London St Pancras
  • Pullman London St Pancras
  • Accor London St Pancras
  • Novotel Euston
  • Pullman London St Pancras Hotel
  • Novotel London St Pancras Hotel London
  • Pullman London St Pancras England
  • Pullman St Pancras Hotel
  • Pullman St Pancras
  • Novotel London Euston
  • Pullman London St Pancras Hotel
  • Pullman London St Pancras London
  • Pullman London St Pancras Hotel London

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.